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Mercure Istanbul West Hotel and Convention Center

5.0 star property

Photo gallery for Mercure Istanbul West Hotel and Convention Center

Exterior
2 bars/lounges
Indoor pool
Exterior
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Room service
  • Gym
  • Parking included

Explore the area

Map
Yenibosna Merkez Mahallesi, 1 Asena Sok No:15, Istanbul, Istanbul, 34295
  • CNR Expo Center
    ‪6 min drive‬
  • Istanbul Expo Center
    ‪7 min drive‬
  • Florya Beach
    ‪20 min drive‬
  • Istanbul (IST)
    ‪40 min drive‬

Room options

View all photos for Superior Suite, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Superior Suite, 1 Double Bed with Sofa bed

  • 62 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | View from room

Superior Double Room, 1 Double Bed

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | View from room

Superior Room, 2 Single Beds

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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The price is AU$250
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About the area

Istanbul

With a stay at Mercure Istanbul West Hotel and Convention Center in Istanbul (Bahcelievler), you'll be within a 15-minute drive of Mall of Istanbul and Ataköy Marina. .This luxury hotel is 10.9 mi (17.5 km) from Grand Bazaar and 11.3 mi (18.3 km) from Blue Mosque.

What's nearby

  • CNR Expo Center - 6 min drive - 5.5 km
  • Istanbul Expo Center - 7 min drive - 5.1 km
  • Memorial Bahçelievler Hospital - 7 min drive - 5.6 km
  • Mall of Istanbul - 9 min drive - 9.6 km
  • Florya Beach - 20 min drive - 9.0 km

Getting around

  • Atakoy - Sirinevler Station - 7 min drive
  • Atakoy Station - 10 min drive
  • Istanbul Airport (IST) - 40 min drive

Restaurants

  • ‪Bedri Usta Ocakbaşı İstwest/Yenibosna - ‬3 min drive
  • ‪Mado - ‬19 min walk
  • ‪Tarihi Sebat Lokantasi - ‬3 min drive
  • ‪Köşkeroğlu Baklava & Restaurant - ‬3 min drive
  • ‪Papelon Cafe Retaurant - ‬19 min walk

About this property

Mercure Istanbul West Hotel and Convention Center

Luxury hotel with a full-service spa and bars
Mercure Istanbul West Hotel and Convention Center offers 377 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with satellite channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 377 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, French, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: TRY 1,200 per person
  • 2 bars/lounges
  • A restaurant

Things to do

  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Swedish massages
  • Turkish bath

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TRY 1200 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number 27

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Pullman Istanbul Yesilkoy opening January 2016 Hotel
Pullman Yesilkoy opening January 2016 Hotel
Pullman Istanbul Yesilkoy opening January 2016
Pullman Yesilkoy opening January 2016
Mercure Istanbul Yesilkoy Hotel
Mercure Yesilkoy Hotel
Mercure Istanbul Yesilkoy
Mercure Yesilkoy
Mercure Istanbul Airport Hotel
Mercure Istanbul Airport
Mercure Istanbul West Hotel and Convention Center Hotel
Mercure Istanbul West Hotel and Convention Center Istanbul
Mercure Istanbul West Hotel and Convention Center Hotel Istanbul

Mercure Istanbul West Hotel and Convention Center Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 24 out of 70 reviews
Rating 8 - Good. 15 out of 70 reviews
Rating 6 - Okay. 15 out of 70 reviews
Rating 4 - Poor. 8 out of 70 reviews
Rating 2 - Terrible. 8 out of 70 reviews

7.6/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Abdel

Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Limited Hotel
First of all, just about everyone working there was rude except for Yusef- who did offer some assistance to one problem. The room on average was 80 degrees Fahrenheit every day and night despite closing the curtains, leaving window open and sometimes turning off the vent. The first night, I called to desk for someone to come look. Man on phone said they’d send someone but no one ever came. The room itself is very nice, spacious, and comfortable beds. We had our do not disturb sign on the one night, went out to eat for a couple hours, only to come back and find someone did go into the room as evident by items left on the desk. There is nothing close and in walking distance. It was easier to get a taxi going over the Pullman Convention/Hotel side than the Mercure since both are actually in the same building. Housekeeping was attentive to our rooms and directions. WiFi was sporadic as we were constantly getting kicked off or got the message “unable to join.” In the future, I’d pass on staying here.
Twin bed room
Toilet side of WC.
Bath tub and shower.
Eco-friendly
Stayed 3 nights in Nov 2024

10/10 Excellent

Abdul, brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

EUN

Stayed 2 nights in Oct 2024

10/10 Excellent

Diego

Stayed 4 nights in Sep 2024

8/10 Good

Waileong, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 3 nights in Sep 2024

6/10 Okay

Suresh

Business traveller
Liked: Cleanliness, amenities
Water pressure in the showers were low. Could not get an invoice from the Chinese restaurant located inside the hotel.
Stayed 3 nights in May 2024

4/10 Poor

Mou

Business traveller, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Stuff attitude is bad
Stayed 6 nights in May 2024

10/10 Excellent

loic

Liked: Cleanliness
the staff are not very proffessional
Stayed 4 nights in Apr 2024

8/10 Good

Mahmoud, New Damietta

Stayed 2 nights in Nov 2023

8/10 Good

Yodgor

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

2/10 Terrible

Salahuddin

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff is not helpful, Place is not clean, no iron in room
Stayed 1 night in Oct 2023

10/10 Excellent

Dave, Hamilton Ont

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the view was spectacular arranging trips was easy food was excellent
Stayed 3 nights in Oct 2018

10/10 Excellent

Abdulrahman

Stayed 1 night in Jul 2018

6/10 Okay

Samir

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jul 2018

8/10 Good

Zhelyo, Bulgaria

Liked: Cleanliness, staff & service, property conditions & facilities
The shuttle bus didn’t show up on the airport. You better call the hotel in advance just in case to be sure you will not going to wait 2 hours
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Doesn't take credit cards at check in
This hotel does not take a credit card at check in. As an international traveler that was difficult. The room was clean and okay. Shuttle service only runs every two hours to the airport.
Stayed 1 night in Apr 2018

6/10 Okay

Gary

Liked: Cleanliness, property conditions & facilities, room comfort
5 star rating is pushing it!
Decent hotel but just impossible to connect to WiFi. Went to reception, they took about 5 minutes trying to get me connected, it eventually did but immediately cut off the minute I walked away from the reception. The room had no WiFi reception at alI even thought they kept telling me it should work, in this day & age the internet is vital for most guests. I specifically reserved a smoking room but had to order an ash tray and waited almost 30 mins to get one to room, surely in a smoking room something so basic as an ash tray should already be there!
Stayed 1 night in Nov 2017

10/10 Excellent

Yüksel Alp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

mehmet Ali

Stayed 1 night in Dec 2024

10/10 Excellent

Suat

Stayed 1 night in Nov 2024

6/10 Okay

Mehmet

Liked: Cleanliness, room comfort
Otelin içerisi olması gereken daha tenhaydı, neredeyse terk edilmiş gibi. Oda temiz, yataklar ise rahattı.
Stayed 2 nights in Oct 2024

10/10 Excellent

PATRICK

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, room comfort
Hotel sans intérêt et hors de prix
Service nul et très cher pour ce que c’est niveau prix de la chambre et prix du restaurant, le buffet est médiocre. Il faut payer en plus au petit déjeuner pour avoir des œufs aux plats. La Turquie est devenu un pays de luxe avec l’inflation récente, je connais très bien le pays, je déconseille tout simplement de s’y rendre. Les arnaques sont légions (taxis, commerces etc …). Le jeu est aujourd’hui de plumer les étrangers.
Stayed 2 nights in Oct 2024

2/10 Terrible

Abdulaziz

Business traveller
Tavsiye edilecek bir yer değil.
Gece giriş yaptım herhangi bir bilgilendirme yapılmadı sigara içilebilen oda tercihimdi soruşmadı bile oda halıları ya kirden rengi değişmiş yada ben yanışdım.Banyoda ayak havlusu yok mini bar bomboş
Stayed 1 night in Oct 2024