6/10 Okay
Soni, Houston, TX
23 Mar 2016
Disliked: Property conditions & facilities
Mixed Feelings
The hotel is in a very sketchy area, however it was right across the street from the Grand Bazaar, which was helpful. There are nicer hotels in the area. We asked for a room to accommodate 4 of us and they gave us 2 rooms, which was good. However, in one of the rooms, the entire balcony door was hanging loose from its hinges with cold air blowing in. We were able to push/fix it closed, and drew the curtain so to block out the air. The same room's shower door was completely missing so we had a puddle of water in the restroom after showering. The other room was really great. The staff was very nice when they greeted us in person but I had tried to email them 5 times to confirm our booking and not one person replied so we were actually worried if we even had a room that day. Additionally, the entire hotel smelled of cigarettes. The breakfast on the 5th floor was pretty good. So as you can see, this review has mixed feelings. I think, next time, I would just find another place.