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Comfort Suites Jackson I-40

2.5 star property

Photo gallery for Comfort Suites Jackson I-40

Indoor pool
Suite, 1 King Bed with Sofa bed, Non Smoking
Lobby
Suite, 1 King Bed, Accessible, Non Smoking
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
61 Casey Jones Lane, Jackson, TN, 38305
  • Casey Jones Village
    ‪5 min walk‬
  • Union University
    ‪3 min drive‬
  • Old Hickory Mall
    ‪3 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen with Sofa bed

Suite, 2 Queen with Sofa bed

Suite, 2 Queen with Sofa bed

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

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About the area

Jackson

A stay at Comfort Suites Jackson I-40 places you in the heart of Jackson, within a 5-minute walk of Music Highway Crossroads and Casey Jones Village. .This hotel is 1.6 mi (2.6 km) from Union University and 2 mi (3.2 km) from Old Hickory Mall.

What's nearby

  • Casey Jones Village - 5 min walk - 0.5 km
  • Union University - 3 min drive - 2.7 km
  • Old Hickory Mall - 3 min drive - 3.2 km
  • West Tennessee Healthcare Sportsplex - 6 min drive - 8.3 km
  • The Ballpark at Jackson - 8 min drive - 9.1 km

Getting around

  • Nashville International Airport (BNA) - 135 min drive

Restaurants

  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Olive Garden - ‬2 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬3 min drive

About this property

Comfort Suites Jackson I-40

Hotel in Jackson with a 24-hour front desk and an indoor pool
Comfort Suites Jackson I-40 offers 70 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 70 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and gift shops/newsstands.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible van parking available

Things to do

  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Sofa bed

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Braille signage
  • Lift
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Double sofa bed
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Jackson
Comfort Suites Jackson
Comfort Suites Jackson Hotel
Comfort Suites Jackson I 40
Comfort Suites Jackson I-40 Hotel
Comfort Suites Jackson I-40 Jackson
Comfort Suites Jackson I-40 Hotel Jackson

Comfort Suites Jackson I-40 Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 672 out of 1001 reviews
Rating 8 - Good. 227 out of 1001 reviews
Rating 6 - Okay. 57 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Madeline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Deshondria

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Dec 2024

10/10 Excellent

BENJAMIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Belinda

Stayed 1 night in Nov 2024

4/10 Poor

Candace

Travelled with family
Disliked: Property conditions & facilities
After reading several reviews, I thought this hotel would be a great stop for a night on our roadtrip. We arrived around 7:00 p.m. As I entered the parking lot, there was a group of homeless people sitting in a circle outside. I then entered the front lobby to check in and there was a man who wore a hood and a mask just standing at the front desk. As I walked out, he then followed me and went into the wooded area. The employee acted as though it wasn’t a big deal when I asked about the man who stood and listened as I checked in. The rooms were very dusty and the pull out couch was gross. It was very outdated, and some the outlets didn’t work. For the price, we were very disappointed and didn’t feel comfortable at all. The only reason we chose to stay was due to the payment being non refundable. . .
Stayed 1 night in Nov 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very all the workers there were very personable.
Stayed 1 night in Nov 2024

10/10 Excellent

Eugene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. It was very clean; the bed was comfortable. One of the nicest hotels I have stayed in recently.
Stayed 1 night in Nov 2024

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hreat
Great over night stay! Very clean large room.
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Hal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, excellent bed
Stayed 1 night in Nov 2024

10/10 Excellent

Hillery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Older hotel showing some age but very clean! Breakfast ends at 9 which was inconvenient. But they allowed us to get what we needed. Selection was good and fresher than other hotels.
Stayed 1 night in Nov 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rosalyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was complimentary and was good it had a waffle station and some hot items. Everything looked cleaned. The equiptment in the gym was new. The pool is indoor so it was nice to be able to swim. The staff was very nice with a small exception for the front desk lady when I arrived. She was unnecessarily rude but overall I still had a good stay and would recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff maintained excellent service to all customers in our group. They deserve a special bonus snd I hope to see them on our next stay. Thank you!
Stayed 6 nights in Nov 2024

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight on our way through to Florida. Room was comfy and clean enough. Breakfast was good. Waffles, eggs, potatoes, biscuits and gravy, etc. Breakfast staff were cheerful and helpful. Close to interstate.
Stayed 1 night in Nov 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Stayed 1 night in Nov 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

TIMOTHY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was located close to where we were visiting. We were pleasantly surprised by the cute old town setting and train museum right outside the hotel. Chlorine was a little intense on our eyes but we still enjoyed the hot tub.
Stayed 1 night in Oct 2024

10/10 Excellent

Myeisha

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the hotel it was very clean and nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Gary

Stayed 1 night in Oct 2024