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Comfort Suites Jackson I-40

2.5 star property

Photo gallery for Comfort Suites Jackson I-40

Indoor pool
Suite, 1 King Bed with Sofa bed, Non Smoking
Exterior
Suite, 1 King Bed, Accessible, Non Smoking
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
61 Casey Jones Lane, Jackson, TN, 38305
  • Casey Jones Village
    ‪5 min walk‬
  • Union University
    ‪3 min drive‬
  • Old Hickory Mall
    ‪3 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen with Sofa bed

Suite, 2 Queen with Sofa bed

Suite, 2 Queen with Sofa bed

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

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About the area

Jackson

A stay at Comfort Suites Jackson I-40 places you in the heart of Jackson, within a 5-minute walk of Music Highway Crossroads and Casey Jones Village. .This hotel is 1.6 mi (2.6 km) from Union University and 2 mi (3.2 km) from Old Hickory Mall.

What's nearby

  • Music Highway Crossroads - 4 min walk - 0.4 km
  • Casey Jones Village - 5 min walk - 0.5 km
  • Union University - 3 min drive - 2.7 km
  • Old Hickory Mall - 3 min drive - 3.2 km
  • West Tennessee Healthcare Sportsplex - 6 min drive - 8.3 km

Getting around

  • Nashville International Airport (BNA) - 135 min drive

Restaurants

  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Olive Garden - ‬2 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬3 min drive

About this property

Comfort Suites Jackson I-40

Hotel in Jackson with a 24-hour front desk and an indoor pool
Comfort Suites Jackson I-40 offers 70 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 70 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and gift shops/newsstands.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Things to do

  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Jackson
Comfort Suites Jackson
Comfort Suites Jackson Hotel
Comfort Suites Jackson I 40
Comfort Suites Jackson I-40 Hotel
Comfort Suites Jackson I-40 Jackson
Comfort Suites Jackson I-40 Hotel Jackson

Comfort Suites Jackson I-40 Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 720 out of 1070 reviews
Rating 8 - Good. 245 out of 1070 reviews
Rating 6 - Okay. 59 out of 1070 reviews
Rating 4 - Poor. 32 out of 1070 reviews
Rating 2 - Terrible. 14 out of 1070 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Shannon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The ventilation system was not working. The hallway was stuffy and smelly, and so was the room. This was not just a malfunction, because there was some mold in the shower. The fans in bathroom and hallway have been inoperable for some time. The bed was not very comfy either. This was my first stay at a Comfort property , and will not use them again.
Stayed 1 night in Dec 2024

8/10 Good

Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Both the front desk and breakfast service staff were friendly, engaging, and helpful. There were a few minor issues with our room’s bathroom: loose floor tile, loose shower head, and slow draining shower.
Stayed 1 night in Dec 2024

10/10 Excellent

Trey

Travelled with family and small children
Liked: Amenities
Everything was as noted
Stayed 1 night in Dec 2024

10/10 Excellent

Trey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was on point
Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveller

Disliked: Staff & service
DO NOT GO HERE!!!
When we arrived, the front desk staff never looked up or acknowledged we were there. When I communicated that I was there to check-in, he was very awkward. When he laid his phone down on the counter, I noticed that he was reading X rated literature with very vulgar language. Towels in the room had yellow stains on them and appeared to have wiped something up and then folded it and put it back on the shelf in the bathroom. There was used sheets in the fold out sofa that had used q-tips folded up into the sofa. The area was very sketchy. There were tents with homeless persons less than 100 yards from the parking area. We ended up leaving a day early and just losing money. Will not be returning to this hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We’ve stayed here a few times on our travels. Always clean, quiet, and the staff is very friendly and helpful.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Quick overnight stay. Good sized rooms, fair price. No complaints. Good location, too.
Stayed 1 night in Dec 2024

10/10 Excellent

Kenya

Travelled with family
Liked: Staff & service, room comfort
The night stay was nice, but both beds were nosey even simply turning turning in the bed.
Stayed 1 night in Dec 2024

10/10 Excellent

Radana

Stayed 1 night in Dec 2024

10/10 Excellent

THOMAS, flushing

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Mark

Stayed 1 night in Dec 2024

10/10 Excellent

LAVONDA

Liked: Property conditions & facilities
Awesome staff convenience to eating and shopping clean quiet and quick
Stayed 1 night in Dec 2024

10/10 Excellent

April

Stayed 2 nights in Nov 2024

6/10 Okay

Heather

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Hair in several places in the bathroom when we arrived That’s always a huge turnoff. Also, the bathroom only had a tiny bottle of shampoo & conditioner and 2 tiny bars of soap for the sink & shower. No shower gel & for a family of five it wasn’t very convenient.
Stayed 1 night in Dec 2024

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to Stay
Comfortable beds, quiet room, nice pool. Walking distance to a couple of places. Only disappointment was the hot tub was not working and this was one of the reasons I chose this hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Henry

Great hotel
Stayed 1 night in Dec 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Madeline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Deshondria

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Dec 2024

10/10 Excellent

BENJAMIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Belinda

Stayed 1 night in Nov 2024

4/10 Poor

Candace

Travelled with family
Disliked: Property conditions & facilities
After reading several reviews, I thought this hotel would be a great stop for a night on our roadtrip. We arrived around 7:00 p.m. As I entered the parking lot, there was a group of homeless people sitting in a circle outside. I then entered the front lobby to check in and there was a man who wore a hood and a mask just standing at the front desk. As I walked out, he then followed me and went into the wooded area. The employee acted as though it wasn’t a big deal when I asked about the man who stood and listened as I checked in. The rooms were very dusty and the pull out couch was gross. It was very outdated, and some the outlets didn’t work. For the price, we were very disappointed and didn’t feel comfortable at all. The only reason we chose to stay was due to the payment being non refundable. . .
Stayed 1 night in Nov 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very all the workers there were very personable.
Stayed 1 night in Nov 2024