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Sheraton Flowood The Refuge Hotel & Conference Center

4.0 star property

Photo gallery for Sheraton Flowood The Refuge Hotel & Conference Center

Exterior
Meeting facility
Lobby lounge
Lobby lounge
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Laundry
  • Gym

Explore the area

View map
2200 Refuge Boulevard, Flowood, MS, 39232
  • Place, The Refuge
    ‪5 min walk‬
  • Place, Mississippi Children's Museum
    ‪12 min drive‬
  • Place, Mississippi Coliseum
    ‪15 min drive‬
  • Airport, Jackson, MS (JAN-Evers Intl.)
    ‪8 min drive‬

Room options

View all photos for Club Room, 1 King Bed, Non Smoking, Golf View

View from room

Club Room, 1 King Bed, Non Smoking, Golf View

  • 41 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking, Golf View

View from room

Club Room, 2 Queen Beds, Non Smoking, Golf View

  • 41 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking, Courtyard View

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 2 Queen Beds, Non Smoking, Courtyard View

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking, Courtyard View

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 1 King Bed, Non Smoking, Courtyard View

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Golf View

View from room

Deluxe Room, 1 King Bed, Non Smoking, Golf View

9.0 out of 10
Wonderful
(6 reviews)
  • 41 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Golf View

View from room

Deluxe Room, 2 Queen Beds, Non Smoking, Golf View

8.8 out of 10
Excellent
(3 reviews)
  • 41 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Non Smoking, Courtyard View

View from room

Classic Room, 1 King Bed, Non Smoking, Courtyard View

9.2 out of 10
Wonderful
(20 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Non Smoking, Golf View

View from room

Classic Room, 2 Queen Beds, Non Smoking, Golf View

9.6 out of 10
Exceptional
(5 reviews)
  • 41 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Non Smoking, Courtyard View

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 2 Queen Beds, Non Smoking, Courtyard View

10.0 out of 10
Exceptional
(25 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Non Smoking, Golf View

View from room

Classic Room, 1 King Bed, Non Smoking, Golf View

9.0 out of 10
Wonderful
(2 reviews)
  • 41 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Suite, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

View from room

Club Suite, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Suite, 1 King Bed, Non Smoking, Golf View

Premium bedding, down duvets, pillow-top beds, in-room safe

Signature Suite, 1 King Bed, Non Smoking, Golf View

  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking, Golf View (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 1 King Bed, Non Smoking, Golf View (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Non Smoking, Golf View (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 2 Queen Beds, Non Smoking, Golf View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Golf View (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Golf View (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Golf View (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Golf View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Golf View (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Non Smoking, Golf View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Non Smoking, Golf View (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 1 King Bed, Non Smoking, Golf View (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Non Smoking, Golf View (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 2 Queen Beds, Non Smoking, Golf View (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Non Smoking, Golf View (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 1 King Bed, Non Smoking, Golf View (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking, Golf View (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 2 Queen Beds, Non Smoking, Golf View (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Golf View (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Non Smoking, Golf View (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Non Smoking, Golf View (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 1 King Bed, Non Smoking, Golf View (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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Property amenity
Staybridge Suites Flowood Nw Jackson by IHG
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  • Parking included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 367 reviews
The price is AU$210
includes taxes & fees
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About the area

Flowood

With a stay at Sheraton Flowood The Refuge Hotel & Conference Center in Flowood, you'll be near the airport, just steps from The Refuge and a 4-minute drive from N. Flowood Hospital. .This golf hotel is 10.9 mi (17.6 km) from Jackson State University and 2.1 mi (3.4 km) from Merit Health Woman's Hospital.

What's nearby

  • The Refuge - 5 min walk - 0.5 km
  • Mississippi Children's Museum - 12 min drive - 10.0 km
  • Mississippi Coliseum - 15 min drive - 14.3 km
  • Jackson Convention Complex - 16 min drive - 16.4 km
  • Jackson State University - 18 min drive - 17.8 km

Getting around

  • Jackson Station - 18 min drive
  • Evers Intl. Airport (JAN) - 9 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬5 min drive
  • ‪Circle K - ‬6 min drive
  • ‪Chick-Fil-A - ‬6 min drive
  • ‪Golden Corral - ‬6 min drive
  • ‪On Stage Restaurant - ‬9 min drive

About this property

Sheraton Flowood The Refuge Hotel & Conference Center

Hotel in Flowood with a golf course and a 24-hour fitness center
Sheraton Flowood The Refuge Hotel & Conference Center offers 200 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a golf course, a lazy river, an outdoor pool, and a 24-hour fitness center.
Stay in one of 200 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and hair dryers.
Practice your swing on the golf course and enjoy other recreational amenities, such as an outdoor pool and a lazy river. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. To-go breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Flowood? This hotel has 27584 square feet (2563 square meters) of space consisting of conference space and 11 meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Sheraton Flowood The Refuge Hotel & Conference Center has a restaurant serving breakfast and lunch.
Twin's - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 6:00 AM to 11:00 AM for a fee: USD 6 to 10 for adults and USD 6 to 10 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Sandy Trap
  • Twin's

Things to do

  • 24-hour gym
  • Golf course
  • Lazy river
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Lazy river
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11 meeting rooms
  • 27,584 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 6 to 10 for adults, and USD 6 to 10 for children
  • Self parking fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from March to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Flowood The Refuge Hotel & Conference Center Hotel
Sheraton Flowood The Refuge Hotel & Conference Center Flowood

Sheraton Flowood The Refuge Hotel & Conference Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 364 out of 489 reviews
Rating 8 - Good. 66 out of 489 reviews
Rating 6 - Okay. 25 out of 489 reviews
Rating 4 - Poor. 16 out of 489 reviews
Rating 2 - Terrible. 18 out of 489 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shenitha

Liked: Cleanliness, staff & service, property conditions & facilities
The property was really nice, I loved the pool area was great! The rooms were nice and clean.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Chaney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lazy river was great!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Raven

Stayed 1 night in Jul 2025

10/10 Excellent

Glenda

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lazy river/pool was great! Room was very clean. Beds were very comfortable. Great location with shopping and restaurants all around.
Stayed 2 nights in Jul 2025

10/10 Excellent

SEUNGMIN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!! 👍
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Loved the pool and the room
Stayed 1 night in Jun 2025

10/10 Excellent

Sherieana

Travelled with partner
Liked: Cleanliness, amenities
Everything was 10/10. It’s almost as if you’re in your own little world once you turn into the property. The staff were very helpful. They were even able to accommodate my 2nd guest with the parking of his 18 wheeler on the property for the weekend. The dive-in movie set up at night was an unexpected perfect touch. The hotel was completely booked during my stay but was spacious enough to not feel crowded at all.
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Friendly staff and pool/lazy river was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Eugene, West Monroe

Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Stayed 1 night in Jul 2025

10/10 Excellent

Terrell

Stayed 2 nights in Jul 2025

10/10 Excellent

Sethia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Jul 2025

6/10 Okay

Lindsay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There needs to be more pool furniture. We didn’t have anywhere to sit or put our things as there were way more people than chairs and umbrellas.
Stayed 1 night in Jul 2025

10/10 Excellent

Heather

Stayed 1 night in Jun 2025

10/10 Excellent

April

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There parking could use some working, because golf members and hotel visitors wasn't good combination on a weekend.
Stayed 2 nights in Jun 2025

6/10 Okay

Debbie

The front desk refuse to provide check out invoices
Stayed 1 night in Jun 2025

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. They go above and beyond. Feels like a locally run business, not a chain.
Stayed 1 night in Jun 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Brenda

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The property were OK but they had a private party on roof top and at each bar it was a party so in saying that I really didn't enjoy my stay be we ended up going back to the room.
Stayed 1 night in Jun 2025

10/10 Excellent

Adam, Aledo

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jun 2025

8/10 Good

MARY

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

LaKeshia

Travelled with partner
Liked: Amenities, property conditions & facilities
It's cool the staff wasnt rude like the other reviews states they were cool only thing i didn't like was i ask for more towels b4 i left for the day and i came back to no towels there so that was an inconvenience but the guy from the front desk brung them up very quickly overall stay was good even though it rain nice ambience and staff was cool
Stayed 2 nights in Jun 2025