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DoubleTree by Hilton Hotel Jacksonville Airport

4.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for DoubleTree by Hilton Hotel Jacksonville Airport

Exterior
Deluxe Studio Suite, 1 King Bed
Bar (on property)
Lobby sitting area
Business centre

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Parking available
  • Breakfast available

Explore the area

Map
2101 Dixie Clipper Dr, Jacksonville, FL, 32218
  • UF Health North
    ‪5 min drive‬
  • UF Health Hospital North
    ‪5 min drive‬
  • River City Market Place
    ‪6 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪12 min walk‬

Room options

View all photos for Room, 2 Queen Beds, Balcony or Patio

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Balcony or Patio

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed , Hearing Accessible

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed , Hearing Accessible

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom , 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Suite, 1 Bedroom , 1 King Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, 1 King

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Suite, 1 Bedroom, 1 King

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony or Patio

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony or Patio

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Studio Suite, 1 King Bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King, Accessible Tub, Balcony or Patio

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King, Accessible Tub, Balcony or Patio

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Hearing Accessible

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible , Tub

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible , Tub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Roll in Shower

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Roll in Shower

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Hearing Accessible, Roll in Shower

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Hearing Accessible, Roll in Shower

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

  • 65 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King , Accessible, Roll in Shower

Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 1 King , Accessible, Roll in Shower

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Jacksonville Airport

Pool
Breakfast included
Free airport shuttle
Pet-friendly
4.4 out of 5, Excellent, (1802)
The price is AU$229
for 1 room
includes taxes & fees
13 Feb - 14 Feb
Hyatt Place Jacksonville Airport

About the area

Jacksonville

With a stay at DoubleTree by Hilton Hotel Jacksonville Airport in Jacksonville (Northside), you'll be within a 15-minute drive of Jacksonville Zoo and Gardens and UF Health North. .This hotel is 11.5 mi (18.5 km) from Jacksonville Cruise Terminal and 15 mi (24.2 km) from EverBank Stadium.

What's nearby

  • River City Market Place - 6 min drive
  • Pecan Park Flea and Farmers' Market - 7 min drive
  • Oceanway Community Center - 8 min drive
  • Jacksonville Zoo and Gardens - 11 min drive
  • Jacksonville Cruise Terminal - 16 min drive

Getting around

  • Jacksonville Station - 17 min drive
  • Jacksonville International Airport (JAX) - 3 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Cracker Barrel - ‬5 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Shula's Bar & Grill - ‬6 min drive

About this property

DoubleTree by Hilton Hotel Jacksonville Airport

Jacksonville hotel in Northside with airport shuttle service and area shuttle service
DoubleTree by Hilton Hotel Jacksonville Airport offers 202 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 202 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride on the complimentary shuttle, which operates within 3 miles.
You can enjoy a meal at Frequency Restaurant serving the guests of DoubleTree by Hilton Hotel Jacksonville Airport, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 11:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 7 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:30 AM.
Frequency Restaurant - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Frequency Lounge - This bar serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 10.00 per night; includes in/out privileges)
  • Free 24-hour return airport shuttle
  • Free local area shuttle up to 3 miles

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:30 AM: USD 21 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Frequency Restaurant
  • Frequency Lounge

Things to do

  • 24-hour fitness centre
  • Cycling
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms - 7

Outdoors

  • Free pool cabanas
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21 per person
  • Self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Jacksonville Airport
DoubleTree by Hilton Hotel Jacksonville Airport Hotel
DoubleTree by Hilton Hotel Jacksonville Airport Jacksonville

DoubleTree by Hilton Hotel Jacksonville Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 767 out of 1452 reviews" "
Rating 8 - Good. 288 out of 1452 reviews" "
Rating 6 - Okay. 190 out of 1452 reviews" "
Rating 4 - Poor. 104 out of 1452 reviews" "
Rating 2 - Terrible. 103 out of 1452 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

John, Pittsfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy airport access.
Stayed 1 night in Oct 2024

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The overall stay was good. The a/c and the refrigerator were unusually noisy, as was noise from the hallway. The shower at first would not drain. We finally worked with the drain until it worked ok. Considering the cost of the room, we were disappointed that there was an additional fee for parking!! and that the room had such a small fridge with no freezer. For a place to stay for only one night, it was more than sufficient. The staff that we encountered were very commendable, being both efficient and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

HEMANTH

Stayed 1 night in Oct 2024

10/10 Excellent

Daniel, HILTON HEAD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked being able to drop our rental car and walk back to the hotel. Your staff here is excellent. Your survey needs more stars to give them a proper rating. Also, we were impressed by the restaurant. The food was quite good and our server, Pam, was a real dear. We'll be back!
Stayed 1 night in Oct 2024

10/10 Excellent

DIANE, CHARLOTTE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Darilynn

Liked: Staff & service
Disliked: Property conditions & facilities
People were all great! Beds comfy. Hotel is just dated and really needs a refresh.
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Airport Hotel!
Great location! Very convenient to the airport. They have a shuttle and allow parking there for $15 a day. Not bad, made our trip easier!
Stayed 1 night in Oct 2024

10/10 Excellent

Dwight

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was very relaxing.
Stayed 1 night in Oct 2024

10/10 Excellent

Wesley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice time. The staff was great. The only problem was the pool was not working so we couldn’t sit in the pool like we had planned.
Stayed 4 nights in Oct 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Brock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for flight not much else
We stayed here for 1 reason - the proximity to the airport. If you’re staying here to go to the airport, it’s perfect. Just exit out door 3 and walk through the big parking garage (where the rental cars are) it’s a straight shot (7 or so minutes to the hotel) Pros of the hotel: 1. Access to the airport 2. Beds& pillows were comfortable 3. Serves its purpose Cons of the hotel: 1. Really nowhere to walk to (we walked to BJs brewery and restaurant but there’s no sidewalk so we basically walked down the middle of a median for 2.5 miles). So you’re basically stuck using Uber/Lyft for anything 2. Room had a slight musty smell upon entry but that might’ve been due to the A/C unit needing to kick in/massive humidity 3. Some parts of hotel are a bit dated/needing repair Overall - would I stay here again? -yes if needing to be close to airport -no if I wanted to be able to walk to stuff
Stayed 3 nights in Oct 2024

6/10 Okay

Lakesha

Travelled with partner
Liked: Staff & service
This room was nothing like the one I viewed before booking. The restroom had rust or wasn’t clean around the bottom of the toilet and the shower pressure was terrible, overall the restroom was a disappointment because it appeared unclean and old. It was cooler in the hallway than in the room, I woke up several times sweating. There was constant room doors slamming during the night. The front staff were great but the room was a disappointment.
Stayed 1 night in Oct 2024

10/10 Excellent

Angelika, Yucaipa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location to airport.
Stayed 1 night in Oct 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice coming back next week
Stayed 2 nights in Oct 2024

2/10 Terrible

Anastasia

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the property looked nice online then when you get there it’s not as nice as they make it seem. they didn’t give us the room I booked and paid for and they were very rude about it. the front desk lady told us it’s because we booked off a third party and just was very nonchalant about it. mind you, we called the night prior and none of this was explained to us when we told them we were going to be booking through expedia. our room smelled like cigarettes and we were out at the very last room in the hallway by the exit door. there were bugs ALL over our door because the light above the room door was attracting them. I booked for a king bedroom for a REASON. my boyfriend is 6’4 and our baby is 3. she has random seizures so it’s good she sleeps between us and we couldn’t even do that because the beds were so small because they put us in a double bed. so it was very inconvenient and very inconsiderate. i’ve stayed at a few hotels out in Jax and this was is one I would not consider again at all
Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Travelled with family
Liked: Staff & service
There was a loud knocking noise at 5am. I called the front desk to let them know. It was very disturbing. The ac in our room #706 had broken handled. The bathroom and balcony need upgrading. The property location was convenient, the overall rating is a strong 3 in my opinion.
Stayed 2 nights in Oct 2024

8/10 Good

Brian, Jacksonville

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The good. Our check in person and afternoon bartender Ursula were very cordial and efficient. The bad. Hotel was very cold. Turned heat on in our room because it was at 62. Never really warmed up over 67 all night. Too cold for me
Stayed 1 night in Oct 2024

10/10 Excellent

Thita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..Excellent location
Stayed 1 night in Oct 2024

6/10 Okay

Ceedrick

Stayed 3 nights in Sep 2024

6/10 Okay

kenneth, Fort worth

Business traveller, Travelled with group
Liked: Staff & service, amenities
Looked run down
Stayed 1 night in Jul 2024

2/10 Terrible

Paul

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property is extremely old and dated. It felt like it was from the 60s. They had a terrible smell into the wings in the rooms were really outdated and not clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and quick
Close to airport. Fast check-in and check-out. Would stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

doris

Liked: Amenities
fast and pleasant
Stayed 1 night in Oct 2024

10/10 Excellent

Lamont

Stayed 2 nights in Oct 2024

6/10 Okay

Michael

Travelled with family
Property obviously needs upgrades
Stayed 1 night in Oct 2024