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DoubleTree by Hilton Hotel Jacksonville Airport

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel Jacksonville Airport

Exterior
Reception
Business centre
Outdoor pool, open 8:00 AM to 10:00 PM, free pool cabanas, pool loungers
Deluxe Studio Suite, 1 King Bed

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Parking available

Explore the area

Map
2101 Dixie Clipper Dr, Jacksonville, FL, 32218
  • River City Market Place
    ‪6 min drive‬
  • Jacksonville Zoo and Gardens
    ‪11 min drive‬
  • Jacksonville Cruise Terminal
    ‪16 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪12 min walk‬

Room options

View all photos for Room, 2 Queen Beds, Balcony or Patio

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Balcony or Patio

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed , Hearing Accessible

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed , Hearing Accessible

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom , 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Suite, 1 Bedroom , 1 King Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, 1 King

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Suite, 1 Bedroom, 1 King

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony or Patio

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony or Patio

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Studio Suite, 1 King Bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King, Accessible Tub, Balcony or Patio

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King, Accessible Tub, Balcony or Patio

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Hearing Accessible

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible , Tub

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible , Tub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Roll in Shower

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Roll in Shower

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Hearing Accessible, Roll in Shower

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Hearing Accessible, Roll in Shower

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

  • 65 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King , Accessible, Roll in Shower

Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 1 King , Accessible, Roll in Shower

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Hyatt Place Jacksonville Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.4 out of 5, Excellent, (1913)
The price is AU$202
for 1 room
includes taxes & fees
6 May - 7 May
Hyatt Place Jacksonville Airport

About the area

Jacksonville

With a stay at DoubleTree by Hilton Hotel Jacksonville Airport in Jacksonville (Northside), you'll be within a 15-minute drive of Jacksonville Zoo and Gardens and UF Health North. .This hotel is 11.5 mi (18.5 km) from Jacksonville Cruise Terminal and 15 mi (24.2 km) from EverBank Stadium.

What's nearby

  • UF Health North - 5 min drive - 4.9 km
  • River City Market Place - 6 min drive - 5.1 km
  • Oceanway Community Center - 8 min drive - 7.4 km
  • Jacksonville Zoo and Gardens - 11 min drive - 14.0 km
  • Jacksonville Cruise Terminal - 16 min drive - 18.5 km

Getting around

  • Jacksonville Station - 17 min drive
  • Jacksonville International Airport (JAX) - 3 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Cracker Barrel - ‬5 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Shula's Bar & Grill - ‬6 min drive

About this property

DoubleTree by Hilton Hotel Jacksonville Airport

Hotel in Jacksonville with airport shuttle service and area shuttle service
DoubleTree by Hilton Hotel Jacksonville Airport offers 201 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 201 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride on the complimentary shuttle, which operates within 3 miles.
You can enjoy a meal at Frequency Restaurant serving the guests of DoubleTree by Hilton Hotel Jacksonville Airport, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 11:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 7 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:30 AM.
Frequency Restaurant - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Frequency Lounge - This bar serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle up to 3 miles
  • Area shuttle
  • Parking on site (USD 10 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: USD 21 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Frequency Lounge
  • Frequency Restaurant

Things to do

  • 24-hour health club
  • Bicycles
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7 meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21 per person
  • Self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Jacksonville Airport
DoubleTree by Hilton Hotel Jacksonville Airport Hotel
DoubleTree by Hilton Hotel Jacksonville Airport Jacksonville

DoubleTree by Hilton Hotel Jacksonville Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 850 out of 1562 reviews
Rating 8 - Good. 303 out of 1562 reviews
Rating 6 - Okay. 197 out of 1562 reviews
Rating 4 - Poor. 110 out of 1562 reviews
Rating 2 - Terrible. 102 out of 1562 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

David

Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms given at Expedia rates are old, long walk from elevator. The hallway is a maze without any signage as where to go. Only ice machine is on first floor. I would not stay here again except for such easy access to airport.
Stayed 1 night in Jan 2025

10/10 Excellent

Judith

Stayed 1 night in Jan 2025

10/10 Excellent

Tashia

Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Easy check in and check out. shuttle to airport as on time and friendly
Stayed 1 night in Jan 2025

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, amenities
Perfect to stay prior to early am flight out of JAX. Price is right.
Stayed 1 night in Jan 2025

4/10 Poor

Dana

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our UPGRADED ROOM was FILTHY & black mold infested! Asked for maids to clean room 5 days out of 7 and never got more than clean towels! Will NEVER STAY HERE AGAIN
Stayed 7 nights in Jan 2025

4/10 Poor

Nosmer

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property as a whole seems to be in a very old condition and out of repair. Several secure doors from perimeter doors that grant access to suites to suite doors themselves were unlocked or not closed all of the way (not using a door prop). The bathroom in my suite had a toilet paper holder that was falling off of the wall. I needed to switch the power from the refrigerator to the coffee maker. The hallways were not marked making navigating the hotel difficult to tell the difference between private areas storage and getting to my suite. Overall the experience was poor.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alisha, Saint Simons Island

Stayed 1 night in Jan 2025

10/10 Excellent

teddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Doreen

Disliked: Property conditions & facilities

Fire front desk over night

Front desk service was horrible . She put me in a room that was in the back and scary
Stayed 1 night in Jan 2025

10/10 Excellent

matthew

Stayed 1 night in Jan 2025

10/10 Excellent

Steve

Stayed 2 nights in Jan 2025

10/10 Excellent

Shari

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Joshua, Memphis

Liked: Staff & service
Disliked: Cleanliness
Got a rash from the sheets
Stayed 2 nights in Jan 2025

10/10 Excellent

Arleta, Jacksonville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the airport
Stayed 1 night in Dec 2024

10/10 Excellent

Cyble

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and refreshing night's sleep!
Stayed 1 night in Jan 2025

6/10 Okay

Amanjot

Liked: Cleanliness
Disliked: Staff & service
Slow room service
Stayed 2 nights in Jan 2025

8/10 Good

Bryant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no microwave in room
Stayed 1 night in Jan 2025

10/10 Excellent

SHERI

Liked: Cleanliness, staff & service, property conditions & facilities
Ended up having to do a last minute reservation due to a flight cancellation. Staff was very courteous and cooperative. Very convenient to airport, however, a bit confusing when driving to airport from hotel to drop off rental car. Place very clean, although seems a bit outdated. Would definitely stay here again.

10/10 Excellent

Lekendric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay & would recommend this location to anyone. I will definitely stay here again!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Great
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and kind. They helped us find places we’d like to go and talked as if we’d known each other for years. Highly recommend also very clean and beautiful.
Stayed 1 night in Dec 2024

4/10 Poor

mohammad

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms are dirty. Carpet was very old and dirty.
Stayed 1 night in Jan 2025

10/10 Excellent

Timmy

Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Airport Hotel

Overnight for early morning flight
Stayed 1 night in Jan 2025