Holiday Inn Express Palestine, an IHG Hotel

2.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express Palestine, an IHG Hotel

Exterior
Outdoor pool
Lobby
Outdoor pool
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

Map
1030 E Palestine Ave, Palestine, TX, 75801
  • Anderson County Courthouse
    ‪2 min drive‬
  • Green Park
    ‪2 min drive‬
  • Palestine Community Theatre
    ‪2 min drive‬

Room options

Standard Room, 2 Double Beds, Accessible (Communications)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible (Mobility, Accessible Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Palestine

Located in Palestine, Holiday Inn Express Palestine, an IHG Hotel is in a rural location, within a 5-minute drive of Anderson County Courthouse and Green Park. .This hotel is 1.5 mi (2.4 km) from Palestine Community Theatre and 1.5 mi (2.5 km) from Redlands Hotel.

What's nearby

  • Anderson County Courthouse - 2 min drive
  • Redlands Hotel - 2 min drive
  • Davey Dogwood Park - 3 min drive
  • University of Texas at Tyler Palestine Campus - 4 min drive
  • Texas State Railroad: Palestine Depot - 9 min drive

Getting around

  • Tyler, TX (TYR-Pounds Regional) - 50 min drive

Restaurants

  • ‪Whataburger - ‬5 min drive
  • ‪Little Mexico - ‬4 min drive
  • ‪Ol' Magnolia Sandwich Shop - ‬2 min drive
  • ‪Econo Lodge Palestine - ‬13 min walk
  • ‪Domino's Pizza - ‬5 min drive

About this property

Holiday Inn Express Palestine, an IHG Hotel

Hotel in Palestine with 6 spa tubs and free breakfast
Holiday Inn Express Palestine, an IHG Hotel offers 62 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers.

This Palestine hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

6 spa tubs are on site along with an outdoor pool. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 62 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Dip into one of the 6 spa tubs or enjoy other recreational amenities, which include a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a picnic area.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available weekdays 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • 6 hot tubs
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 10 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel PALESTINE
Holiday Inn Express PALESTINE
Holiday Inn Express Palestine Hotel Palestine
Holiday Inn Palestine
Palestine Holiday Inn
Holiday Inn Express Palestine Hotel

Holiday Inn Express Palestine, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 329 out of 525 reviews" "
Rating 8 - Good. 127 out of 525 reviews" "
Rating 6 - Okay. 31 out of 525 reviews" "
Rating 4 - Poor. 18 out of 525 reviews" "
Rating 2 - Terrible. 20 out of 525 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Stayed 1 night in Oct 2024

8/10 Good

keith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff, front desk and those working the breakfast area, were great. So friendly and helpful!
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Go somewhere else
Horrible stay. Staff was nice but that's where the good ends. Our toilet made a loud whistling noise when you flushed. I found bugs in the bathroom. The "accessible" tub was a joke. It had a metal bar that was attached to the side of the tub that had the wall on it, but apparently it had been torn off at some point because it was caked with very sloppy caulk. The accessible shower seat was a foldable plastic seat with metal on the ends. One of the edge where the metal was would hang from the metal strip that being attached to the tub. However, the other side of the tub, where there was no wall simply had these plastic strips that you sit on and they were not attached to the tub, so they were very scary and unsafe. The shower head did have a hose. That you could take down to use the shower head while city. However, it leaked all over the place and the shower head was not adjustable and very very poor water pressure. The second evening we were there, we got knocks on the door after eleven p m. It turned out the managers came to our door because my son was in the shower and it was leaking on the floor below, but when they came into our bathroom, they realized the leak must be internal, because our floor was dry. We asked several times if we should switch rooms. They would not switch rooms with us and we paid full price for a room that we could not use the shower. I complained at the front desk when I checked out.But they said there was nothing they could do
Stayed 2 nights in Oct 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mid trip stop
This hotel was exceptionally clean & neat. Heard them cleaning the hall twice while there one night. The staff was friendly & courteous too. Had a little trouble with our thermostat for a bit, but got it worked out. Would recommend here for a stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff. I had a problem with my key card not opening. Staff was great to help get me in my room right away. The issue continued during my stay but maintenance came to fix the issue.
Stayed 2 nights in Sep 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Hreay location and great breakfast
Stayed 2 nights in Sep 2024

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel!
Nice hotel. Very friendly staff and very clean. Comfortable beds.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Train ride
Need cooler sheets
Stayed 1 night in Sep 2024

10/10 Excellent

Sam

Stayed 2 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The pool was too dirty to swim in, but thats the fault of the local pool cleaning service that hadn't shown up for the weekly cleaning service.
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Train ride
Stayed 1 night in Sep 2024

10/10 Excellent

Lois

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Elfego, Houston

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Derrek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean and spacious rooms. Great outdoor pool. Typical breakfast but much better than other Holiday Inns we’ve been to. Helpful and kind staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Stayed 2 nights in Aug 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Aug 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would rate a 5, but was really annoyed by having to post a $50 "breakage fee". Then had to make 2 extra trips to the front desk to report "as found" materiel discrepencies, so I would not be charged for them. If a guest is going to be posted for a "breakage fee", the property should be certified PERFECT prior to guest occupancy. So much for Holiday Inn Express and advertised and implied guest intelligence.
Stayed 1 night in Aug 2024

2/10 Terrible

Cy

Disliked: Staff & service
Age of 21 requirement not disclosed at booking. Could not check in and was not refunded.
Stayed 1 night in Aug 2024

10/10 Excellent

LaTandria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in Aug 2024

4/10 Poor

Minerva

Stayed 1 night in Aug 2024

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice, Jenny took care of us! I always stay at this location when I’m visiting family!
Stayed 1 night in Jul 2024

6/10 Okay

Bridget

Stayed 1 night in May 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was smooth and great! Morgan at the front desk was friendly and helpful and efficient. Great breakfast set up!
Stayed 1 night in Aug 2024

10/10 Excellent

Abraham

Stayed 6 nights in Jul 2024