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Hotel Indigo Jacksonville-Deerwood Park by IHG

Property class: 3.5

Photo gallery for Hotel Indigo Jacksonville-Deerwood Park by IHG

Exterior
Premium bedding, desk, laptop workspace, iron/ironing board
Restaurant
Exterior
Fitness facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

View map
9840 Tapestry Park Cir, Jacksonville, FL, 32246
  • Place, Cinemark Tinseltown Jacksonville
    ‪8 min walk‬
  • Place, St. Johns Town Center
    ‪3 min drive‬
  • Place, Mayo Clinic Florida
    ‪13 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(6 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

8.8 out of 10
Excellent
(5 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub, Lake View

Room amenity

Suite, 1 King Bed, Jetted Tub, Lake View

  • Lake view
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(12 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Room amenity

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Lake view
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lake View

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Lake View

9.2 out of 10
Wonderful
(20 reviews)
  • Lake view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

9.8 out of 10
Exceptional
(15 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(60 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Lake View

9.4 out of 10
Exceptional
(60 reviews)
  • Lake view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Lake View

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Lake View

9.4 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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The price is AU$227
includes taxes & fees
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About the area

Jacksonville

With a stay at Hotel Indigo Jacksonville-Deerwood Park by IHG in Jacksonville (Southside), you'll be a 4-minute drive from St. Johns Town Center and 6 minutes from University of North Florida. .This hotel is 5.3 mi (8.6 km) from HCA Florida Memorial Hospital and 7.8 mi (12.6 km) from EverBank Stadium.

What's nearby

  • Cinemark Tinseltown Jacksonville - 8 min walk - 0.7 km
  • St. Johns Town Center - 3 min drive - 4.0 km
  • University of North Florida - 5 min drive - 6.4 km
  • Mayo Clinic Florida - 13 min drive - 15.5 km
  • Jacksonville Naval Air Station - 27 min drive - 34.2 km

Getting around

  • Jacksonville Station - 22 min drive
  • Jacksonville International Airport (JAX) - 34 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪Larry's Giant Subs - ‬16 min walk
  • ‪Miller's Ale House - ‬13 min walk

About this property

Hotel Indigo Jacksonville-Deerwood Park by IHG

Hotel Indigo Jacksonville-Deerwood Park by IHG offers 96 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 49-inch LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 96 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Jacksonville? This hotel has 2106 square feet (196 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Hotel Indigo Jacksonville-Deerwood Park by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9.75 to 21 for adults and USD 5 to 21 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 2,106 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms

Outdoors

  • Dock
  • Firepit
  • On a lake
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 9.75 to 21 for adults, and USD 5.00 to 21.00 for children
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Jacksonville-Deerwood Park
Indigo Jacksonville-Deerwood Park
Hotel Indigo Jacksonville
Hotel Indigo Jacksonville Deerwood Park
Ingo Jacksonvilleerwood Park

Hotel Indigo Jacksonville-Deerwood Park by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 755 out of 1004 reviews
Rating 8 - Good. 151 out of 1004 reviews
Rating 6 - Okay. 50 out of 1004 reviews
Rating 4 - Poor. 26 out of 1004 reviews
Rating 2 - Terrible. 22 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Emily

Stayed 1 night in Jan 2026

10/10 Excellent

India

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes, staff courteous, cleanliness on point, rooms beautiful.
Stayed 1 night in Dec 2025

8/10 Good

William, Dorado

Stayed 1 night in Jan 2026

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities
Clean room as usual. Staff friendly and efficient
Stayed 2 nights in Jan 2026

10/10 Excellent

Christopher, Clearwater

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was amazing great staff
Stayed 1 night in Jan 2026

10/10 Excellent

Catherine

Stayed 2 nights in Jan 2026

10/10 Excellent

Keijarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
came just for the breakfast, bathroom was huge
Stayed 2 nights in Dec 2025

8/10 Good

Jacquelyn

Stayed 1 night in Jan 2026

10/10 Excellent

Stephen

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The room was clean and modern, the beds are super comfortable! The pool, hot tub and gym were awesome!
Stayed 2 nights in Jan 2026

10/10 Excellent

Margueritte

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Dec 2025

10/10 Excellent

Diego

Stayed 2 nights in Jan 2026

6/10 Okay

fredrick

Business traveller
Liked: Staff & service, room comfort
Not sure what has happened to this hotel but it has gone down hill in the last 6 month. The TV channels do not match the guide. Half the channels don’t even tune in. One elevator was working. And the bathroom was not very clean. It’s like the cleaning staff missed the entire shower. It didn’t used be like this. It was a great venue for the money. I hope they get it together
Stayed 1 night in Jan 2026

10/10 Excellent

Jacy

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, and the staff were friendly. Would recommend.
Stayed 2 nights in Jan 2026

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities
Very clean and in a nice area!
Stayed 1 night in Jan 2026

10/10 Excellent

Phi

Liked: Cleanliness, staff & service, amenities
The staff was so nice! I had a great time with the hot tub and pool. The room was clean and the bed was very comfortable!
Stayed 1 night in Jan 2026

10/10 Excellent

Paz

Stayed 1 night in Jan 2026

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was cool, didn’t talk much, amenities were perfect One of the elevators was down but it wasn’t bad at all The only thing was concerned about is that room 402 did not shut (the door) all the way We put the internal lock on because the door never fully shut Room was super clean and nice though
Stayed 2 nights in Jan 2026

8/10 Good

Christopher, Ft. Pierce

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great rooms. Great staff. Perfect place for the price
Stayed 1 night in Sep 2025

10/10 Excellent

Amira

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Rooms are amazing and guest services was great
Stayed 1 night in Jan 2026

10/10 Excellent

Nandi

Stayed 1 night in Dec 2025

10/10 Excellent

Charlee

Stayed 1 night in Jan 2026

6/10 Okay

Darcie, Palm Springs

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel staff is very rude. When you call to the operator they never answer the phone if you need something you’re on your own the elevators did not work. I am disabled and I had to walk down the stairs from the second floor other people had to walk down from the fifth floor. I was trying for 20 minutes to find out how to get off of my floor because I could not find the stairs and they would not answer the phone finally, another member there said this always happens. You have to take the stairs and they showed us where the stairs were when I went downstairs and told the manager about how rude the staff was the night before she laughed in my face, and he said oh she’s with a third-party you’re all done because he seen I rented through Expedia the bed was very comfortable. The room was very clean, but the staff is horrible and you can get no help not a towel not nothing.
Stayed 1 night in Jan 2026

10/10 Excellent

Cecilia

Stayed 2 nights in Jan 2026

10/10 Excellent

isaiah

Travelled with partner
Liked: Cleanliness, staff & service
Clean room, good parking
Stayed 1 night in Dec 2025

10/10 Excellent

CHERYL

Stayed 1 night in Dec 2025