La Quinta Inn & Suites by Wyndham Jacksonville TX Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel is old and outdated. The only reason I gave 4 stars is because of the man at the front desk who was very helpful and friendly. I actually checked out after an hour of being in the room because I didn't feel the room was clean enough for my children. The bathtub looked terrible, there were hairs on the floor, and the room was tiny and cramped.
Armetta
Stayed 2 nights in Nov 2024
10/10 Excellent
Diane
Travelled with family, Travelled with family and small children, Travelled with partner
This is my second time staying here. First time was horrible and the staff were extremely rude. This time was great. Easy check in and the lady at the desk was amazing (can’t remember her name but has a rose hand tat) 10/10 she was kind, welcoming and very helpful
When we arrived at our too
We found melted ice cream in the refrigerator and the trash cans were not emptied.
Juan
Stayed 2 nights in Nov 2024
4/10 Poor
Assimina
Travelled with family and small children, Travelled with pets
25 Nov 2024
Disliked: Staff & service, amenities
I checked in late and told them I had a 8 pound dog. Attended said she would waive it. When I left they charged a 25$ fee on my card without notifying me. Poor customer service
When I arrived to the hotel and given my room key we went in to find someone’s shoes, food, and dog hair all over a bed. When I returned to the counter she called the manager. The manager said to tell me that I would receive a big discount the next time I stayed there.
They didn’t have a room for me this time that was not occupied.