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Everything was good about this hotel.

The rooms were excellent. The reception team amazing.. however the service in the restaurant was very slow, and considering hardly anyone was in there at the time.

This was nothing short of a 5 star experience in every way. The check in was so smooth and so easy to communicate with the staff who were ver accommodating in every way. The food was amazing and the spa was beautiful. I spent an entire day there where I was totally pampered and taken care in every way. From ordering me lunch arranging a late check out to be able to stay in the spa all day as well as finding out what time I needed to leave to get the airport and order me a taxi which was waiting for me as soon I finished my last spa treatment. I have never been treated so well by every single staff member. I would highly recommend staying here. Thank you to the entire staff who helped me with every detail.

We are very happy about this stay. It's convenient, clean, comfortable five-star hotel near Av. Paulista. The staff are all very polite and friendly. Wonderful place to stay!

Best in the world

The place was clean, and the breakfast was excellent with a great setup. I would definitely return in a heartbeat. The only area that needs improvement is the pool— the water wasn't very clean. Other than that, the reception staff was young but very helpful. They took the time to assist with my luggage when there were no other customers waiting. I highly recommend this hotel to anyone looking to stay in the area. It's a wonderful neighborhood, and I had a great experience overall. Thank you