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El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive

OCEANFRONT POOL SWIM UP SUITE | View from room
Free minibar items, desk, blackout curtains, iron/ironing board
Poolside bar
Exterior
Exterior detail

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • All-inclusive
    All-inclusive
  • Free airport shuttle
    Free airport shuttle
  • Room service
    Room service
  • Spa
    Spa

Explore the area

Map
Km 95 Carretera Cancun-Tulum, Kantenah, QROO, 77710
  • Cenote Azul
    6 min drive
  • Tajma Ha Cenote
    10 min drive
  • Xpu-ha Beach
    11 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    265 min drive

Room options

View all photos for OCEANFRONT SWIM UP SUITE

Free minibar items, desk, blackout curtains, iron/ironing board

OCEANFRONT SWIM UP SUITE

  • 10 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for OCEANFRONT HONEYMOON SUITE

Free minibar items, desk, blackout curtains, iron/ironing board

OCEANFRONT HONEYMOON SUITE

  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for OCEANFRONT POOL SWIM UP SUITE

Free minibar items, desk, blackout curtains, iron/ironing board

OCEANFRONT POOL SWIM UP SUITE

  • 10 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive
On private beach
Pool
All-inclusive
Spa
4.3 out of 5, Excellent, (175)
The price is AU$919
for 1 night
includes taxes & fees
5 Dec - 6 Dec
El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

About the area

Kantenah

With a stay at El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive in Kantenah, you'll be on the beach, within a 15-minute drive of Puerto Aventuras Marina and Ecopark Kantun Chi. .This all-inclusive property is 9 mi (14.4 km) from Akumal Beach and 14.7 mi (23.7 km) from Xel-Há Park.

What's nearby

  • Cenote Azul - 6 min drive - 6.1 km
  • Xpu-ha Beach - 11 min drive - 5.1 km
  • Akumal Beach - 18 min drive - 14.5 km
  • Yal-ku Lagoon - 20 min drive - 16.7 km
  • Half Moon Bay - 23 min drive - 16.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 74 min drive

Restaurants

  • ‪Xtra Time Sports Bar - ‬8 min drive
  • ‪Guacamayas Bar - ‬1 min drive
  • ‪Beach Bbq - ‬1 min drive
  • ‪Lobby Bar White Sand - ‬9 min drive
  • ‪La Hacienda - ‬8 min drive

About this property

El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive

Adults-only beachfront property
El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive offers 188 accommodations with minibars (stocked with some free items) and bathrobes. 30-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, slippers, and hair dryers.

This Kantenah property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

5 outdoor swimming pools are on site.
Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 188 guestrooms featuring minibars (stocked with some free items) and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this property include complimentary wireless internet access and a banquet hall.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the property's 10 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 11 bars/lounges or 2 beach bars.

Featured amenities include a 24-hour front desk, laundry facilities, and ATM/banking services. A roundtrip airport shuttle is complimentary (available 24 hours).
El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive has 10 restaurants on site.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All meals, snacks, and beverages included

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Free secured, uncovered valet parking on site
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • 10 restaurants and 1 coffee shop/cafe
  • 2 beach bars and 11 bars/lounges
  • Room service available

Things to do

  • 5 outdoor pools
  • Billiards/pool table
  • Full-service spa

Conveniences

  • ATM/banking services
  • Banquet hall

Guest services

  • 24-hour front desk
  • Laundry facilities

Outdoors

  • Beachfront location
  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Area rugs in room
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Hairdryer
  • Jetted bath
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 30-inch smart TV
  • TV channels

Food and drink

  • Free minibar (some items)

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: USD 40

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Late check-out fee: USD 40

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Dorado Seaside Suites Karisma Gourmet
Dorado Seaside Suites Karisma Gourmet All Inclusive
Dorado Seaside Suites Karisma Gourmet All Inclusive Kantenah
Dorado Seaside Suites Karisma Gourmet Kantenah
El Dorado Seaside Suites Karisma All Inclusive Kantenah
El Dorado Seaside Suites Karisma
El Dorado Seaside Suites Karisma Kantenah
El Dorado Seaside Suites Karisma Gourmet All Inclusive Kantenah
El Dorado Seaside Suites by Karisma All Inclusive
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seasi Suites by Karism
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El Dorado Seaside Suites Karisma Gourmet All Inclusive
El Dorado Seaside Suites Gourmet All Inclusive Karisma
Hotel El Dorado Seaside Suites, Gourmet All Inclusive by Karisma
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
El Dorado Seaside Suites by Karisma All Inclusive
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive
El Dorado Seaside Suites Karisma Gourmet All Inclusive Hotel
El Dorado Seaside Suites Gourmet All Inclusive Karisma Hotel
El Dorado Seaside Suites Gourmet All Inclusive Karisma Kantenah
El Dorado Seaside Suites Gourmet All Inclusive Karisma Hotel
El Dorado Seaside Suites Gourmet All Inclusive Karisma Kantenah
El Dorado Seaside Suites Gourmet All Inclusive Karisma
El Dorado Seaside Suites by Karisma All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive
Hotel El Dorado Seaside Suites, Gourmet All Inclusive by Karisma
El Dorado Seaside Suites by Karisma All Inclusive
El Dorado Seaside Suites Gourmet All Inclusive by Karisma
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive

El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 107 out of 196 reviews" "
Rating 8 - Good. 47 out of 196 reviews" "
Rating 6 - Okay. 22 out of 196 reviews" "
Rating 4 - Poor. 12 out of 196 reviews" "
Rating 2 - Terrible. 8 out of 196 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It’s a nice resort they had some issues with getting guests around the grounds of the property and a few repairs going on but overall we enjoyed our stay.
Stayed 7 nights in Aug 2024

2/10 Terrible

Kimberly

Disliked: Staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Mayra

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how friendly the staff was. Everything was so clean
Stayed 3 nights in Aug 2024

10/10 Excellent

Arturo Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was a cool experience all the staff where friendly
Stayed 4 nights in Aug 2024

6/10 Okay

Samer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a variety of restaurants, however, some of them couldn’t accommodate our group of 9, it was frustrating especially it’s a tourist spot and people travel in groups!?
Stayed 5 nights in Jun 2024

10/10 Excellent

LaTosha, Longview

Liked: Cleanliness, staff & service, property conditions & facilities
Like clean resort…
Stayed 8 nights in Jul 2024

10/10 Excellent

Thelma, Morganton.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice. It smelling amazing and very welcoming. All staff were super friendly and the food options were great.
Stayed 3 nights in Aug 2024

10/10 Excellent

Leroy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came here for my birthday and everything was absolutely amazing!! The people are so nice and so helpful. This was my first time in a n All inclusive resort and i love every bit of it. The food was great, the views, the entertainment. Special shout out Luana & Benjamin!! They are the best!! they made our trip every bit of amazing! We will be back next year!
Stayed 4 nights in Aug 2024

10/10 Excellent

Mariisa

Liked: Cleanliness, staff & service, property conditions & facilities
This was such a beautiful and fun experience! I just wish I could have stayed longer. Everything was great and easy to get to. The staff were so nice and friendly, the food and drinks were nice. My only request was that they would play more latin music and less English to have gotten the full experience of being in Mexico. Can't wait to go back here again!
Stayed 4 nights in Aug 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Rachael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelled with a group and we had a great time. Staff was friendly and helpful. Plenty of dining options. The food can be hit or miss depending on tastes but there were some standouts. Loved the Asian restaurant and the 24 hour room service comes in handy and has decent options. I booked a beach massage and it was such an amazing experience, I definitely recommend visiting the spa for the hydrotherapy/spa treatment. However, one person in my group had asked about massage pricing and was quoted a crazy amount, and then when I called down to ask, I was quoted a much more reasonable price, so that was a little weird. The property is large so they have shuttles to transport you around, but the waits can be long and when traveling in a big group you end up having to separate a lot. The building on the suites side could use some love like a new coat of paint and some updates but otherwise everything was pretty great. We had first floor rooms that you could swim out into the main pool area which was fun.
Stayed 4 nights in Jul 2024

10/10 Excellent

Joe

All good
Stayed 6 nights in Jul 2024

4/10 Poor

Tiyana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I was really excited to stay here after the Hurricane, but my excitement dwindled when I stayed. The workers in general were friendly, but I missed a few days of my stay due flight issues and the hotel refused to refund my unused nights or offer me a date shift to modify my stay. My party consisted of 3 people and yet they put us in a room for 2 people and every time we ordered room service, they brought silverware for only 2 people and the bath towels were only for 2 people. We just felt we were not really taken care of properly. The best things about the hotel is the shuttle they offer to the airport and the swim up suite. The room itself was not in the best condition at all. We will never be staying at this resort again. Very disappointed.
Stayed 1 night in Jul 2024

10/10 Excellent

Rubén Leyte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Ashley

Stayed 1 night in Jul 2024

10/10 Excellent

Jasmine Asia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Previlson

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 3 nights in Jul 2024

2/10 Terrible

nathan

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible food was garbage raw sewage in my room all around bad experience
Stayed 5 nights in Jul 2024

10/10 Excellent

The Ideal

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay!!....Returning next year!!
Stayed 3 nights in Jul 2024

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best customer service compared to other resorts and hotels i have been to in Mexico. The staff were very courteous and respectful! The rooms were clean, multiple dinning options. Please disclose on your amenities that “Free airport shuttle “ is only from cancun airport! There is also a sewer like smell around property exit that could use some attention. Overall, wonderful experience
Stayed 3 nights in Jul 2024

4/10 Poor

Karen

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The resort is huge, 3 properties together, the palms, suites and hidden beach. They have golf carts to shuttle you between places as suites did not really have restaurants, only for lunch was it open. So you have to go elsewhere for dinner and walking was an option if you don’t mind sweating. Everyone was really nice. When we checked in I pulled back the blankets and blood stains. How does a housekeeper put sheets on the bed and leave stained sheets on? So we called and they wouldn’t move us. Oh the couch had stains on it too. So did the curtain. All the light switches and outlets had dirt piled up on them and were sticky and gross. The lounge bed on balcony was stained there was also gunky dirty stuff on swim out pool railing I didn’t want to touch. We went to front desk and they said they would send a cleaning crew instead of moving us. They did replace the couch and change sheets. I was so upset I didn’t take photos of bed n couch before it was changed cuz I was just so upset and sad that our trip started that way. I did get photos of the other items. The staff for the most part was really friendly. Food was decent, Italian place was best. Room service tended to be cold upon delivery. Beach was nice on the palms side you can’t get to water on suites side. Free excursions that are included get booked fast n we were told no room until I basically cried to concierge. They do have airport shuttle and a ride to take you to city to shops after you spend two hours at a tour
Stayed 5 nights in Jul 2024

10/10 Excellent

Rashad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to see. The property was beautiful and maintained. Really enjoyed the restaurant, but they need more availability. The swim up suite was awesome.
Stayed 4 nights in Jul 2024

2/10 Terrible

Marquel

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Irma Claudia Gutierrez

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jul 2024

10/10 Excellent

Brady

Stayed 5 nights in Jul 2024