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El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive

5.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive

OCEANFRONT POOL SWIM UP SUITE | View from room
Boating
On the beach, white sand, 2 beach bars
Poolside bar
Interior detail

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Km 95 Carretera Cancun-Tulum, Kantenah, QROO, 77710
  • Cenote Azul
    6 min drive
  • Cenote Cristalino
    6 min drive
  • Xpu-ha Beach
    11 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    265 min drive

Room options

View all photos for OCEANFRONT SWIM UP SUITE

Free minibar items, desk, blackout curtains, iron/ironing board

OCEANFRONT SWIM UP SUITE

  • 10 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for OCEANFRONT HONEYMOON SUITE

Free minibar items, desk, blackout curtains, iron/ironing board

OCEANFRONT HONEYMOON SUITE

  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for OCEANFRONT POOL SWIM UP SUITE

Free minibar items, desk, blackout curtains, iron/ironing board

OCEANFRONT POOL SWIM UP SUITE

  • 10 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

On private beach
Pool
All-inclusive
Spa
4.3 out of 5, Excellent, (190)
The price is AU$962
for 1 room
includes taxes & fees
14 Jan - 15 Jan
El Dorado Seaside Palms, Catamarán, Cenote & More Inclusive

About the area

Kantenah

When you stay at El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive in Kantenah, you'll be on the beach and 5 minutes by car from Ecopark Kantun Chi. .This all-inclusive property is 9 mi (14.4 km) from Akumal Beach and 14.7 mi (23.7 km) from Xel-Há Park.

What's nearby

  • Cenote Azul - 6 min drive
  • Xpu-ha Beach - 11 min drive
  • Akumal Beach - 18 min drive
  • Yal-ku Lagoon - 20 min drive
  • Half Moon Bay - 23 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 74 min drive

Restaurants

  • ‪Xtra Time Sports Bar - ‬8 min drive
  • ‪Guacamayas Bar - ‬1 min drive
  • ‪Beach Bbq - ‬1 min drive
  • ‪Lobby Bar White Sand - ‬9 min drive
  • ‪La Hacienda - ‬8 min drive

About this property

El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive

Adults-only beachfront property with 5 outdoor pools
El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive offers 188 accommodations with minibars (stocked with some free items) and bathrobes. 30-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, slippers, and hair dryers.

This Kantenah property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

5 outdoor swimming pools are on site.
Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 188 guestrooms featuring minibars (stocked with some free items) and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this property include complimentary wireless internet access and a banquet hall.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the property's 10 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 11 bars/lounges or 2 beach bars.

Featured amenities include a 24-hour front desk, laundry facilities, and ATM/banking services. A roundtrip airport shuttle is complimentary (available 24 hours).
El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive has 10 restaurants on site.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All meals, snacks, and beverages included

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Free secured, uncovered valet parking on site
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • 10 restaurants and 1 coffee shop/cafe
  • 2 beach bars and 11 bars/lounges
  • Room service available

Things to do

  • 5 outdoor pools
  • Billiards/pool table
  • Full-service spa

Conveniences

  • ATM/banking services
  • Banquet hall

Guest services

  • 24-hour front desk
  • Laundry facilities

Outdoors

  • Beachfront location
  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Area rugs in room
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Hairdryer
  • Jetted bath
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 30-inch smart TV
  • TV channels

Food and drink

  • Free minibar (some items)

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: USD 40

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Late check-out fee: USD 40

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Dorado Seaside Suites Karisma Gourmet
Dorado Seaside Suites Karisma Gourmet All Inclusive
Dorado Seaside Suites Karisma Gourmet All Inclusive Kantenah
Dorado Seaside Suites Karisma Gourmet Kantenah
El Dorado Seaside Suites Karisma All Inclusive Kantenah
El Dorado Seaside Suites Karisma
El Dorado Seaside Suites Karisma Kantenah
El Dorado Seaside Suites Karisma Gourmet All Inclusive Kantenah
El Dorado Seaside Suites by Karisma All Inclusive
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seasi Suites by Karism
El Dorado Seaside Suites Karisma Gourmet All Inclusive Kantenah
El Dorado Seaside Suites Karisma Gourmet All Inclusive
El Dorado Seaside Suites Gourmet All Inclusive Karisma
Hotel El Dorado Seaside Suites, Gourmet All Inclusive by Karisma
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
El Dorado Seaside Suites by Karisma All Inclusive
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive
El Dorado Seaside Suites Karisma Gourmet All Inclusive Hotel
El Dorado Seaside Suites Gourmet All Inclusive Karisma Hotel
El Dorado Seaside Suites Gourmet All Inclusive Karisma Kantenah
El Dorado Seaside Suites Gourmet All Inclusive Karisma Hotel
El Dorado Seaside Suites Gourmet All Inclusive Karisma Kantenah
El Dorado Seaside Suites Gourmet All Inclusive Karisma
El Dorado Seaside Suites by Karisma All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive
Hotel El Dorado Seaside Suites, Gourmet All Inclusive by Karisma
El Dorado Seaside Suites by Karisma All Inclusive
El Dorado Seaside Suites Gourmet All Inclusive by Karisma
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive

El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 120 out of 221 reviews" "
Rating 8 - Good. 50 out of 221 reviews" "
Rating 6 - Okay. 23 out of 221 reviews" "
Rating 4 - Poor. 16 out of 221 reviews" "
Rating 2 - Terrible. 12 out of 221 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Camila

Liked: Property conditions & facilities
Todo fue maravilloso
Stayed 3 nights in Sep 2024

4/10 Poor

Ashley Nicole, Spring

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
I had high hopes for this resort. It is almost impossible to get a reservation for dinner at the restaurants on site. The breakfast buffet had a variety of food selections it was ok. The food quality was good. Our room was extremely cold! My husband loved it, I however couldn’t handle how crazy cold the room got. I had to ask for extra blankets. We stayed in the seaside suites and the gulf carts come around frequently. There is not a good beach access from the seaside suite side it was really rocky. We rented a vehicle and valet parking was convenient. The drinks were ok. The resort was mainly an older crowd, for it being an all inclusive we didn’t spend much time at the resort itself it was frustrating waiting to eat so we decided to eat at local restaurants. The Cenotes in the area are nice for an extra fee of course. Check in/ check out was easy. I’d give it a 3 out of 10, it just wasn’t what I expected. The swim up pool was filthy, we didn’t even get to swimming in it because of how dirty it was. The only good thing that I absolutely enjoyed every day was the Cochinita Pebil that is served daily outside near the front lobby area. Other than that, I wouldn’t stay at this resort again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Calvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel. We had the honeymoon suite and it included a lot. The swim out pool was one of the best. The only thing I didn’t like was the drive to the hotel. It’s an hour away from the airport. The staff is amazing. That’s an understatement! Food was great, and drinks were also. I felt like everyone was catering to us, with no negative energy! Super friendly!!
Stayed 4 nights in Sep 2024

4/10 Poor

Lijah

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Not sure where to start with this place. Me and my girlfriend are usually pretty easy to satisfy as long as there’s a beach and a swim up bar pool. There’s literally nothing to do on this resort, like at all. No entertainment at all. No shows, nothing. Just a weak DJ at the guacamayas bar (which is also the “club”) and the occasional mariachi band. The food outside of anything Mexican is really not good at all. Half the things that are advertised either close randomly despite the schedule saying they are open, or are just flat out not there anymore (like the club!). Traveling outside of the resort here is a hassle because the cab drivers pretty much extort you into paying a crazy amount like $160 ROUNDTRIP for a 30 min drive to Tulum. The alternative is literally nothing, either pay it or cancel your off resort plans.they like never clean the pools, there were a million bugs in the pool the entire stay, some being nasty huge waterbugs that look disgusting like roaches. Speaking of roaches i found 2 dead in my room. So yea, definitely wouldn’t return. The drinks are all watery as well. Didn’t have a single good drink. This is honestly the first bad resort I’ve been to in 20 years
Stayed 7 nights in Sep 2024

6/10 Okay

Christina Angel

Travelled with partner
Disliked: Amenities
We stayed at the seaside suites. When we first arrived it was beautiful and we were handed a cocktail. The room wasn't ready so we went to lunch and killed time. We tried to book an excursion since we paid for the more inclusive, but there weren't any excursions. They only tried to offer us the nickelodeon park but as me and my partner are both adults we would not have had fun. The website boasts cenotes, maroma beach, wave running, but none of that was available. Then our balcony pool was filthy everyday until our last day when it was cleaned. We tried to attend the Mexican fiesta but when we got there they said it was reservation only, even when our concierge said it was first come first serve. All The other restaurants were closed so we went back to the room and ordered room service. We tried to make reservations for the asian restaurant but they were booked out for the week which made no sense especially if people are only staying for a few days. We also had an employee refuse us transportation and we had to find out way back when we were lost. Instead We spent our time when we were at the hotel at the main pool with lovely entertainment and drinks and ordered room services mostly. We booked an outside excursion the next day and loved it. The hotel was nice and had beautiful rooms but too many let downs and miscommunications to want to go back.
Stayed 3 nights in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The hospitality and cleanliness were amazing. The friendliest staff, would highly recommend.
Stayed 5 nights in Sep 2024

10/10 Excellent

Betty L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my whole experience!
Stayed 3 nights in Sep 2024

10/10 Excellent

waheeb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

Lilliania

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property would definitely not be considered 5 star in my opinion. The room I booked was a king swim up. The room was dirty including the bathroom and pool. Sheets were stained and items were missing and or broken such as a picture on the wall and the pillows on the couch. I contacted the reception area and they were very nice and offered to upgrade my room to the presidential suite, which was in much nicer condition but still not 5 star at all. The idea was great and the room was huge! Basically 2 rooms in one. But still the furniture had stains and you could see foot prints on the tile flooring from maintenance people I guess. The pool area furniture was dated/dirty and the balcony in general is not well kept. They told me this pool area was recently renovated so I hate to see what it was like before. They are doing exterior work to paint the balconies which is much needed but debris is in the pools and I don’t think chlorine or anything like that is added bc there was a film & floaties. While it was nice to look at, I’d never actually get in. Overall I appreciated the staff being accommodating and addressing my concerns as well as the free airport transfer. Staff was also very nice in the restaurants and the Japanese place was the best of the food options. However, I would not return due to limited entertainment and food options and certainly the cleanliness issues. Was relatively relaxing…..just not fun.
Stayed 3 nights in Sep 2024

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, property conditions & facilities
It was a Great stay. I will definitely be back!
Stayed 3 nights in Sep 2024

10/10 Excellent

Gabriela

Liked: Cleanliness
Stayed 6 nights in Sep 2024

10/10 Excellent

Maria S

Stayed 4 nights in Aug 2024

10/10 Excellent

Ismael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing loved everything about it . Amazing people so helpful and happy.. food was so good loved the buffet they had on a Tuesday out by the beach with the fuego show.. definitely coming back next year
Stayed 5 nights in Sep 2024

8/10 Good

Casey, Highlands Ranch

Liked: Cleanliness, staff & service, amenities
Most everything was great- the staff and service we fantastic! There are plenty of options for activities and dining. There are plenty of pools, chairs, and places to either party or tuck into something more quiet and just enjoy the beach. Our room is where we had some disappointments. The room was freezing and no way to adjust it, there was no hot water for the shower even though the huge tub had plenty. Having said that, we were in the Suites with the swim up pools on every floor which was fantastic. The music from the main party pool below was very loud so if that’s not your thing pick a different location. It only runs during the day so morning and evening were peaceful. Overall I do recommend the resort- go and enjoy! Just know what you want before you book.
Stayed 5 nights in Sep 2024

6/10 Okay

Amanda M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Fernando, Houston

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere was great the scenery. The beach was clean every day the bars, people pools, dining rooms the luncheons the breakfast were delicious.
Stayed 3 nights in Sep 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Seaside Suites side of the property. It was clean, service top notch, and rooms very spacious. The Suites side of the resort is definitely more of the 'party-side' of the resort, with the pool very loud with music and activities. Also the beach area on this side is small, and you are not able to easily swim in the ocean. We spent our days on the 'Palms' side of the property as it was a quieter vacation vibe, beach was lovely with lots of chairs/beds and lovely for swimming. Pools on this side were quieter more relaxing. We also preferred to restaurants and food on this side of the property. Beach bars for lunch were amazing! Also great for food was Seaside Market and the Pub, both a la carte, and reservations not needed.
Stayed 2 nights in Sep 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice access to beach front
Stayed 1 night in Sep 2024

10/10 Excellent

GERARDO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Mi estadía en el hotel El Dorado Seaside fue buena! En cuanto a calidad y precio, las instalaciones están bastante bien, pero si pudieran estar mejor. Las bebidas son buenas, y las comidas están bien… Lo mejor son las quesadillas de chicharrón prensado en el buffet Arrecifes, y a mi parecer el mejor restaurante es el asiático, las gyozas, el ramen y el arroz frito, buenisimo; el servicio en el spa, es la joya de la corona! Las masajistas hacen milagros y la hidroterapia está padrísima…Lo mejor de todo son las cabanas frente a la playa donde puedes relajarte y perderte en el tiempo escuchando las olas del mar… Me quedo con una buena experiencia y claro que regreso!
Stayed 6 nights in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
This Resort is amazing. We can’t wait to come back.
Stayed 5 nights in Aug 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first stay at an all inclusive so we can't compare but to us it was amazing and most people we talked to were returning guests so that should say something. Property is gorgeous, staff is amazing, especially the pool staff. Even when we went there were not alot of other people, but still felt like a party with them. I'm always nervous about food on vacation but no issues here. Lot's of options and everything tastes fresh. We'll be returning.
Stayed 4 nights in Sep 2024

8/10 Good

Aminah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was very relaxing and the staff was very nice and helpful. The lobby smelled awesome. Food was good. Will visit again. They provided free hotel shuttle from Cancun Airport which was amazing
Stayed 3 nights in Aug 2024