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Unico Hotel Riviera Maya - Adults Only - All Inclusive

5.0 star property

Photo gallery for Unico Hotel Riviera Maya - Adults Only - All Inclusive

Exterior
Down duvets, free minibar, in-room safe, individually decorated
3 outdoor pools, pool loungers
3 outdoor pools, pool loungers
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Manzana 22 Carretera Chetumal-Pto Juare, Km 260, Kantenah, QROO, 77710
  • Akumal Beach
    ‪11 min drive‬
  • Yal-ku Lagoon
    ‪13 min drive‬
  • Half Moon Bay
    ‪20 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪266 min drive‬

Room options

View all photos for Estancia Suite - One Bedroom Ocean View

Down duvets, free minibar, in-room safe, individually decorated

Estancia Suite - One Bedroom Ocean View

  • Ocean view
  • 118 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Ocean View - King Bed

View from room

Alcoba Ocean View - King Bed

  • Ocean view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Estancia Suite - Two Bedroom Ocean View

Down duvets, free minibar, in-room safe, individually decorated

Estancia Suite - Two Bedroom Ocean View

  • Ocean view
  • 176 sq m
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Alcoba Ocean Front - King Bed

Down duvets, free minibar, in-room safe, individually decorated

Alcoba Ocean Front - King Bed

  • Ocean view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Swim-up Pool - King Bed

Down duvets, free minibar, in-room safe, individually decorated

Alcoba Swim-up Pool - King Bed

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Ocean Front - Queen Beds

Down duvets, free minibar, in-room safe, individually decorated

Alcoba Ocean Front - Queen Beds

  • Ocean view
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Estancia Suite - Tropical View

View from room

Estancia Suite - Tropical View

  • Partial sea view
  • 118 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Alto Ocean View King

View from room

Alto Ocean View King

  • Sea view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Pure Wellness Alcoba

View from room

Pure Wellness Alcoba

  • Partial sea view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Tropical View - Queen beds

Down duvets, free minibar, in-room safe, individually decorated

Alcoba Tropical View - Queen beds

  • 58 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Alto Panoramica Ocean View

Down duvets, free minibar, in-room safe, individually decorated

Alto Panoramica Ocean View

  • Ocean view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Ocean View - Queen Beds

Down duvets, free minibar, in-room safe, individually decorated

Alcoba Ocean View - Queen Beds

  • Ocean view
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Alcoba Tropical View - King Bed

Alcoba Tropical View - King Bed

Alcoba Tropical View - King Bed

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Kantenah

When you stay at Unico Hotel Riviera Maya - Adults Only - All Inclusive in Kantenah, you'll be on the beach, within a 15-minute drive of Puerto Aventuras Marina and Akumal Beach. .This all-inclusive resort is 11.9 mi (19.2 km) from Xel-Há Park and 7.2 mi (11.5 km) from Half Moon Bay.
View more Resorts in KantenahOpens in a new window

What's nearby

  • Xpu-ha Beach - 10 min drive - 5.8 km
  • Akumal Ecological Center - 11 min drive - 9.9 km
  • Akumal Beach - 11 min drive - 10.0 km
  • Yal-ku Lagoon - 13 min drive - 12.1 km
  • Half Moon Bay - 20 min drive - 11.6 km

Getting around

  • Tulum Intl. Airport (TQO) - 72 min drive

Restaurants

  • ‪Xtra Time Sports Bar - ‬16 min walk
  • ‪Guacamayas Bar - ‬18 min walk
  • ‪Beach Bbq - ‬18 min walk
  • ‪Lobby Bar White Sand - ‬6 min drive
  • ‪La Hacienda - ‬16 min walk

About this property

Unico Hotel Riviera Maya - Adults Only - All Inclusive

Adults-only beachfront resort with 3 outdoor pools
Unico Hotel Riviera Maya - Adults Only - All Inclusive offers 448 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and espresso makers. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Unico Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Treat yourself to a stay in one of the 448 individually decorated guestrooms, featuring heated floors and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a sauna, and a fitness center. Additional features at this resort include complimentary wireless internet access, concierge services, and a hair salon.
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at Cueva Siete, one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 6 bars/lounges or 3 poolside bars.

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this resort consist of a conference center and 13 meeting rooms. Free valet parking is available onsite.
Cueva Siete - This restaurant specializes in Mexican cuisine.
Mi Carisa - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Mura House - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
20.87 Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
20.87 Terrace - This restaurant specializes in international cuisine and serves breakfast, lunch, and light fare. Open daily.
24-hour room service is available.

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service

Activities and facilities/equipment

All non-motorized water sports are included.

Entertainment

Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 swim-up bars
  • 3 poolside bars
  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 20.87 Restaurant
  • 20.87 Terrace
  • Cueva Siete
  • Mi Carisa
  • Mura House

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Library
  • Sauna
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Unico Hotel Riviera Maya Solidaridad
Unico Riviera Maya Solidaridad
UNICO 20 87 Hotel Riviera Maya Adults All Inclusive Kantenah
UNICO 20 87 Riviera Maya Adults All Inclusive Kantenah
UNICO 20 87 Riviera Maya Adul
Unico Riviera Maya Inclusive
Unico Hotel Riviera Maya Adults Only
Unico Hotel Riviera Maya Adults Only All Inclusive
UNICO 20 87 Hotel Riviera Maya Adults Only All Inclusive
Unico Hotel Riviera Maya - Adults Only - All Inclusive Resort
Unico Hotel Riviera Maya - Adults Only - All Inclusive Kantenah

Unico Hotel Riviera Maya - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 536 out of 784 reviews
Rating 8 - Good. 137 out of 784 reviews
Rating 6 - Okay. 69 out of 784 reviews
Rating 4 - Poor. 21 out of 784 reviews
Rating 2 - Terrible. 21 out of 784 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Jason

Stayed 3 nights in Dec 2024

10/10 Excellent

sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. All staff were very attentive and courteous. Beautiful resort. Will definitely return

10/10 Excellent

Jason

Stayed 5 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service
Staff was wonderful
Stayed 5 nights in Dec 2024

10/10 Excellent

Symone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! All the staff are very kind and helpful. Our local host Hector R was also incredibly helpful and really helped us create an itinerary of some activities we wanted to do (spa, monkey sanctuary, dinner reservations, snorkelling, etc). we did catch a lil bug towards the end of our trip cause we over ate and drank the tap water (via brushing teeth) but staff were really caring regarding room service and getting us medicine (pepto). The pool was the perfect temperature, the ocean was so beautiful. I would have appreciated some warning abt the sea urchins but they were very cool to see.
Stayed 7 nights in Dec 2024

10/10 Excellent

erica

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this resort was amazing. The beach was absolutely gorgeous!
Stayed 5 nights in Dec 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great resort! The food was amazing and the staff was incredibly friendly.
Stayed 5 nights in Dec 2024

10/10 Excellent

Nataly Ann, Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Sydnee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay and I will be back!
Stayed 3 nights in Nov 2024

4/10 Poor

Yojana

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

6/10 Okay

Elmer, Simi Valley

Travelled with partner
Hotel promedio , no vale la pena pagar las habitaciones más caras sino vas a poder tener todos los privilegios en el hotel Comida regular , atención muy buena , las instalaciones son regulares , el área de playa si es muy bonita
Stayed 3 nights in Nov 2024

10/10 Excellent

mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd time at Unico and we can't wait to return again . The food is more upscale compared to other resorts. Service is above average . Daisy and Diana went out of their way to accommodate us for anything we needed . We knew alot of the people from last year so it must be a good place to work . BtW the hour drive from the airport is worth it.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kierra

Stayed 2 nights in Oct 2024

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This met all of our expectations and even exceeded some. We are foodies and needed a quick getaway we didn’t have to put much thought into. This was perfect! Nice rooms, great staff, food was awesome (minus the 2087 steakhouse). We never visit a place twice but would go back here for sure.
Stayed 4 nights in Oct 2024

10/10 Excellent

Colm

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very polite and helpful with everything
Stayed 3 nights in Oct 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

JUAN CARLOS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel with Wonderful Staff
Stayed 7 nights in Oct 2024

2/10 Terrible

Azhdar Allasvandi

Disliked: Staff & service
Stayed 5 nights in Oct 2024

10/10 Excellent

Hassam

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying there. Riviera Maya is one of the best resorts in hospitality and service. Our personal concierge, Alejandro was the best.
Stayed 6 nights in Oct 2024

6/10 Okay

Michael, Homestead

Travelled with partner
Liked: Cleanliness, staff & service
The property lack of maintenance is unfortunately really bad. The walls in the entire hotel need paint. Broken tiles in all hallways. The gym is clean but there are machines that have been broken for a long time like the stairs master for example. The spa had almost everything broken and deteriorated for men. Not Steam Room, No Could plunge working and the jacuzzi looks like it was never clean and tiles are coming off from underneath. Dinning is extremely limited in options. Definitely not what we expected for a 5 Star rated hotel. I am comparing it to the Atelier which is almost the same price and it is like day and night. I would never go back to this facility.
Stayed 6 nights in Oct 2024

10/10 Excellent

Ivan M

Travelled with partner
The Único Hotel property and amenities are really nice. The lobby, gym and rooms are super clean and comfortable.
Stayed 4 nights in Oct 2024