8/10 Good
Verified traveller
Travelled with family
13 Jan 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly
Overall we were happy with our stay. We booked an ocean view room with two queen beds. When we arrived they said they did not have any such rooms available. We were informed that in HI you are only technically booking the type of room (ie ocean view) and not guaranteed the bed type (ie two queen beds). This was new to us. So they gave us an ocean view with one King bed and a roll away for my child. We called the reception each day to see if our requested room had opened up, but it never did. Our ocean view room, was technically ocean view if you go on the patio and look to your right. Our room was the closest one to the onsite restaurant/bar which had nightly live music that was very loud and went on very late. There is one guest laundry room with 3 washers (one broken) and 3 dryers. They need more machines/another laundry room for the amount of guests - it took all night to try to jockey for a spot in the laundry room. Please ventilate the laundry room as it was sweltering inside. Our room did not have a microwave but there was a communal microwave in the laundry room. Kindly consider putting microwaves in your rooms. Room was clean. Beach in front of the hotel was too rough for swimming but beautiful for beachcoming. There is also a walking path that starts right at the hotel. Close to shopping/gas/food. Good value for the location. They offer free daily yoga, had a nice pool and free bike rentals. My child loved the big lawn where he could run around and chase the chickens
Verified traveller
Stayed 4 nights in Dec 2024