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Grand Hotel Melbourne

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Melbourne

Spa
Exterior
Terrace/patio
Executive Studio Apartment
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Gym
  • Air conditioning

Explore the area

Map
33 Spencer St, Docklands, VIC, 3000
  • Collins Street
    2 min walk
  • CBD Kebabs
    2 min walk
  • Southern Cross Station
    5 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    24 min drive

Room options

View all photos for Standard Two Bedroom Apartment

Standard Two Bedroom Apartment | Living area

Standard Two Bedroom Apartment

  • 114 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard One Bedroom Apartment

Standard One Bedroom Apartment | Living room

Standard One Bedroom Apartment

  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Apartment

Executive Studio Apartment

Executive Studio Apartment

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Living area

Executive One Bedroom Apartment

  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio Apartment

Standard Studio Apartment

Standard Studio Apartment

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Two Bedroom Apartment

Executive Two Bedroom Apartment | Living room

Executive Two Bedroom Apartment

  • 114 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Similar properties

Reception

Dorsett Melbourne

Pool
Hot tub
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (994)
The price is AU$183
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Dorsett Melbourne

About the area

Melbourne

A stay at Grand Hotel Melbourne places you in the heart of Melbourne, within a 5-minute walk of SEA LIFE Melbourne and Melbourne Convention and Exhibition Centre. .This historic hotel is 0.5 mi (0.8 km) from Crown Casino and 0.6 mi (1 km) from Marvel Stadium.

What's nearby

  • SEA LIFE Melbourne - 5 min walk
  • Melbourne Convention and Exhibition Centre - 5 min walk
  • Crown Casino - 6 min walk
  • Marvel Stadium - 10 min walk
  • Melbourne Central - 3 min drive

Getting around

  • Southern Cross Station - 5 min walk
  • Flagstaff Station - 16 min walk
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • ‪Red Rooster - ‬4 min walk
  • ‪Krispy Kreme - ‬3 min walk
  • ‪Palm Sugar Thai Cafe - ‬3 min walk
  • ‪Domino's Pizza - ‬3 min walk
  • ‪State of Grace - ‬4 min walk

About this property

Grand Hotel Melbourne

Victorian Melbourne hotel in Docklands with a fitness center
Grand Hotel Melbourne offers 40 accommodations with DVD players and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered once per stay.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 40 guestrooms, featuring kitchens with refrigerators and ovens. Your pillowtop bed comes with premium bedding. 42-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and minibars.
Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a sauna. This Victorian hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Enjoy a satisfying meal at Gaylord Indian Restaurant serving guests of Grand Hotel Melbourne. Wrap up your day with a drink at the bar/lounge.
Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Gaylord Indian Restaurant - This restaurant specializes in Indian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (AUD 35 per day)
  • Limo/town car service

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • Gaylord Indian Restaurant

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Dry-cleaning service
  • Front desk (limited hours)
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • In-room accessibility
  • Low-height worktop and sink

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Portable fan
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Fridge
  • Stovetop

More

  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.6 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 55.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Uncovered self parking fee: AUD 35 per day
  • Rollaway bed fee: AUD 55.0 per day
  • Credit card charges are subject to a surcharge of 1.6 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Grand Melbourne
Grand Hotel MGallery Collection
Grand Melbourne MGallery Collection
Grand MGallery Collection
Grand Hotel Melbourne MGallery Collection
Grand Hotel Melbourne MGallery by Sofitel
Grand Hotel Melbourne MGallery Sofitel
Grand Hotel MGallery Sofitel
Grand Melbourne MGallery Sofitel
Grand MGallery Sofitel
Grand Hotel Melbourne
Quest Grand Hotel
Quest Grand Melbourne
Quest Grand

Grand Hotel Melbourne Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 550 out of 1002 reviews" "
Rating 8 - Good. 344 out of 1002 reviews" "
Rating 6 - Okay. 75 out of 1002 reviews" "
Rating 4 - Poor. 23 out of 1002 reviews" "
Rating 2 - Terrible. 10 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jon

Stayed 3 nights in Sep 2024

10/10 Excellent

nora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the area safe and walkable if not you can catch a free tram.
Stayed 1 night in Sep 2024

10/10 Excellent

Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service here was A , we have never felt so comfortable and welcome!
Stayed 1 night in Aug 2024

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heritage property and as the name says very grand. Staff were very welcoming and personable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Roslyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stop over
I was welcomed beautifully. Very clean and spacious hotel. Very handy to Southern Cross Station
Stayed 1 night in Aug 2024

10/10 Excellent

Geoff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are large and roomy with everything you need for a comfortable stay. Bed was very comfortable and the view was awesome.
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent place
Stayed 4 nights in Aug 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and could not do enough to make my stay pleasant. The bed was super comfortable and overall the room was excellent. I particularly enjoyed the chocolates they left in my room upon arrival. The only down side was the the noise form the trams, however this subsided during the night so it was not really noticed.
Stayed 1 night in Aug 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Was very good
Stayed 1 night in Jul 2024

8/10 Good

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Stuart

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Marion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious! The parking is not free. You have to pay $35
Stayed 1 night in Jul 2024

6/10 Okay

Josh

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pool facility was so badly dated
Stayed 1 night in Jul 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Cheryl, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historical building in great location Friendly and very helpful staff
Stayed 2 nights in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an old heritage building looked after extremely well. Even though it is close to the railway station it is still very quiet. Close to Crown for food and an Indian Restaurant onsite. Must book with this. It is very busy.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location excellent, staff were extremely helpful and walking distance to restaurants and DFO.
Stayed 3 nights in Jun 2024

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the combination of interesting history and modern, comfortable facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A grand old building with a real feeling of history. Charming staff. Particularly the Irishman who greeted me warmly, and left a card and chocolates in the room. Added to the rich ambience.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. The spacious suite had everything I needed and was well-maintained. The location was perfect, just a short walk to the Convention Centre and South Wharf. All staff were incredibly helpful and friendly. Had one relaxing evening in the hot tub in the pool area. Highly recommended and will definitely choose again.
Stayed 4 nights in May 2024

10/10 Excellent

Kym

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful old building with history and charm. Pool and spa are amazing. Short walk to everything I needed: food, shopping and transport. I had a huge room with actual blockout curtains so I could sleep properly. Train noises are to be expected but I didnt affect the quality if my stay at all. Im already making plans to return! Highly recommend.
Stayed 1 night in May 2024

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful old, but charming gem. Think long, wide hallways, heritage building, gorgeous views, well and centrally located. Staff were lovely and accommodating. The check in process was seamless and the room was gorgeous (thanks for the upgrade to the loft room!). The room was clean, quiet, modern and well appointed. Highly recommended.
Stayed 1 night in May 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff offering use of toilets and library later in the day after we checked out was a very nice gesture. Although we didn't require it I can see other guests appreciating it if they had waits for trains, flights etc and time to kill.
Stayed 1 night in May 2024

10/10 Excellent

Alys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service, everyone was so friendly and helpful. Big rooms, comfy bed. Great location
Stayed 1 night in May 2024