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Baker's Cay Resort Key Largo, Curio Collection by Hilton

4.0 star property

Photo gallery for Baker's Cay Resort Key Largo, Curio Collection by Hilton

32-inch LCD TV with satellite channels, TV, iPod dock
View from room
2 outdoor pools, pool umbrellas, pool loungers
Reception
Property grounds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Hot tub
  • Room service

Explore the area

Map
97000 Overseas Hwy, Key Largo, FL, 33037
  • Baker's Cay Resort Beach
    ‪2 min walk‬
  • Bluefin Rock Harbor Marina
    ‪4 min drive‬
  • Jimmy Johnson's Big Chill
    ‪7 min drive‬
  • Ocean Reef Club, FL (OCA)
    ‪38 min drive‬

Room options

View all photos for Room, 1 King Bed (Partial Waterfront View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Partial Waterfront View)

  • 31 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Partial Waterfront)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Partial Waterfront)

  • 31 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

32-inch LCD TV with satellite channels, TV, iPod dock

Suite, 1 Bedroom

  • 65 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Oceanfront

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Oceanfront

  • 31 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Waterfront, Hammock Wing

Premium bedding, pillow-top beds, in-room safe, desk

King Waterfront, Hammock Wing

  • 31 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (Partial Waterfront View)

32-inch LCD TV with satellite channels, TV, iPod dock

Premium Suite, 1 King Bed (Partial Waterfront View)

  • 65 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for King Waterfront, Coconut Wing

Premium bedding, pillow-top beds, in-room safe, desk

King Waterfront, Coconut Wing

  • 31 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Oceanfront

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Oceanfront

  • 31 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility, Hammock)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility, Hammock)

  • 31 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Accessible (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • 65 sq m
  • Sleeps 6
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Waterfront)

32-inch LCD TV with satellite channels, TV, iPod dock

Suite, 1 Bedroom, Accessible (Waterfront)

  • 65 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Garden View

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Waterfront)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Waterfront)

  • 31 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Waterfront)

32-inch LCD TV with satellite channels, TV, iPod dock

Suite, 1 King Bed (Waterfront)

  • 65 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite (Baker's Cay)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Suite (Baker's Cay)

  • 65 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed (Hammock View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Hammock View)

  • 31 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, 1 King Bed

  • 29.8 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Waterfront)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Waterfront)

  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hammock View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Hammock View)

  • 31 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Waterfront)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub (Waterfront)

  • 31 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Waterfront)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Waterfront)

  • 31 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hammock View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub (Hammock View)

  • 31 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Key Largo

When you stay at Baker's Cay Resort Key Largo, Curio Collection by Hilton in Key Largo, you'll be on the waterfront, within a 15-minute drive of Jimmy Johnson's Big Chill and John Pennekamp Coral Reef State Park. .This beach resort is 1.9 mi (3.1 km) from Bluefin Rock Harbor Marina and 3.7 mi (5.9 km) from North Nest Key.
View more Resorts in Key LargoOpens in a new window

What's nearby

  • Baker's Cay Resort Beach - 2 min walk
  • Bluefin Rock Harbor Marina - 4 min drive
  • Jimmy Johnson's Big Chill - 7 min drive
  • John Pennekamp Coral Reef State Park - 13 min drive
  • MarineLab Undersea Laboratory - 13 min drive

Getting around

  • Miami Intl. Airport (MIA) - 77 min drive

Restaurants

  • ‪McDonald's - ‬9 min drive
  • ‪Sharkey's Pub & Galley Restaurant - ‬8 min drive
  • ‪Blond Giraffe Key Lime Pie Factory - ‬8 min drive
  • ‪Snappers - ‬5 min drive
  • ‪Starbucks - ‬7 min drive

About this property

Baker's Cay Resort Key Largo, Curio Collection by Hilton

Family-friendly fun at the beach, with 2 outdoor pools
Baker's Cay Resort Key Largo, Curio Collection by Hilton offers 200 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. Rooms open to balconies. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

A private beach and complimentary bicycles are featured at the resort. 2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 200 guestrooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Complimentary wired internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Spend the day on the private beach or dip into one of the 2 outdoor swimming pools. This resort also features concierge services, an arcade/game room, and gift shops/newsstands.
Grab a bite at Calusa, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Key Largo? This resort has 16996 square feet (1579 square meters) of space consisting of a conference center and 10 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon.
Calusa - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Dry Rocks - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Pool Bar - This poolside bar serves lunch only. Open daily.
Tiki Bar - This bar serves lunch only. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired Internet

Parking and public transport

  • Uncovered self parking on site (USD 11.20 per night; includes in/out privileges)
  • Uncovered valet parking on site (USD 16.80 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: USD 12-26 for adults and USD 8-10 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges, 1 beach bar and 1 poolside bar
  • Manager's reception (select days)
  • Room service available

Restaurants on site

  • Calusa
  • Dry Rocks
  • Pool Bar
  • Tiki Bar

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Arcade/games room
  • Bike rentals
  • Billiards/pool table
  • Boat tours
  • Boating
  • Canoeing
  • Ecotours
  • Fishing
  • Fitness centre
  • Hiking/biking trails
  • Kayaking
  • Private picnics
  • Shopping
  • A hot tub
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Beach toys
  • Children's games
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (16996 square feet of space)
  • Meeting rooms - 10

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Front entrance ramp
  • Hardwood flooring in room
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Communal living room
  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch LCD TV
  • iPod dock
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 100 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 55.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Lending library access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 26 for adults, and USD 8 to 10 for children
  • Uncovered self parking fee: USD 11.20 per night (in/out privileges)
  • Uncovered valet parking fee: USD 16.80 per night
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Key Largo
Hilton Key Largo Resort
Hilton Resort Key Largo
Key Largo Hilton
Key Largo Hilton Resort
Key Largo Resort
Key Largo Resort Hilton
Resort Key Largo
Hilton Hotel Key Largo
Hilton Hotels Key Largo
Hilton Key Largo Hotel Key Largo
Key Largo Grande Resort Beach Club
Hilton Resort
Baker's Cay Resort Key Largo Curio Collection Hilton
Baker's Cay Resort Curio Collection Hilton
Baker's Cay Key Largo Curio Collection Hilton
Baker's Cay Curio Collection Hilton
Baker's Cay Curio Collection
Baker's Cay Resort Key Largo Curio Collection by Hilton
Baker's Cay Resort Key Largo, Curio Collection by Hilton Resort

Baker's Cay Resort Key Largo, Curio Collection by Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 647 out of 1006 reviews
Rating 8 - Good. 164 out of 1006 reviews
Rating 6 - Okay. 94 out of 1006 reviews
Rating 4 - Poor. 51 out of 1006 reviews
Rating 2 - Terrible. 50 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Joseph John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was right there, the beach. Dinning, and recreation. The service was impeccable. The Coconut wing room offers a spacious layout with a contemporary design, featuring soft neutral tones and sleek furnishings. You enjoy a panoramic beach views from the floor-to-ceiling windows,
Stayed 3 nights in Nov 2024

2/10 Terrible

Pedro, Miami

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Breakfast included is not true. Food is terrible. Service time for breakfast is forever Service time at night is very good, the food terrible. We only went first night for dinner and fir breakfast just the second day. Never lunch. Was that bad that decided not to reapeat a dinner ir breakfast again. The guy in the lobby that susppose to help you with your suitcase and carries on plus help you find your room nexts to be educated about what his possition is and whats the goal from this Hotel to have this guy that does not stop talking laud and unprofessional is. And so far is scaring costumer not helping. He is needs to have some limits when in comes to approach client.
Stayed 1 night in Nov 2024

10/10 Excellent

Nelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the placw
Stayed 1 night in Oct 2024

10/10 Excellent

Roxana

Stayed 1 night in Oct 2024

2/10 Terrible

sameer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you booked through Expedia they dont give you the service ..you meed to be hilton honor..room full or roaches and bad service
Stayed 2 nights in Nov 2024

10/10 Excellent

Mande

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel will come back!
This was our second trip and well worth coming back! Love that we can bring the pup everywhere! Love how many trees are on property and so many shady secluded spots.
Stayed 4 nights in Nov 2024

10/10 Excellent

Shadanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We had such a great time here, rooms are spacious and clean. Food was delicious, lobster quesadilla was the best. For sure we will be back soon!
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Parking is not free like someone mentioned in a post.
Stayed 3 nights in Nov 2024

6/10 Okay

Kevin, Rochester

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was expecting the food options for the price to be better. Beach staff is fantastic
Stayed 4 nights in Nov 2024

10/10 Excellent

hugo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 1 night in Oct 2024

10/10 Excellent

ULIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach ❤️
Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This resort didn’t come close to the high expectations it set. From the moment we arrived, issues piled up. Check-in was a mess—the front desk agent seemed just as confused as we were, turning what should’ve been a quick welcome into a long ordeal. Our “upgraded” oceanfront room was underwhelming. The room showed heavy signs of wear, with a bathroom door that barely closed and a shower door that didn’t seal. Adjusting the water temperature was a nightmare—it was either scalding or freezing, requiring what felt like a degree in engineering. The TV barely worked, functioning maybe a quarter of the time, so relaxing in the room was impossible. Then there were the stairs. For five days, we hiked up three flights multiple times daily. For the rate we paid, this was exhausting and unacceptable. While some staff were fantastic, others seemed completely unprofessional—some even gave off a strange vibe that made us wonder if they were under the influence. For the price, we expected much more than worn-out rooms, poor maintenance, and inconsistent service. A few friendly staff members couldn’t redeem the overall lackluster experience. I wouldn’t recommend this resort to anyone expecting true quality or value.
Stayed 5 nights in Nov 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Tal D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the private beach, paths through the property and best of all the polite and prompt service.
Stayed 6 nights in Oct 2024

10/10 Excellent

Nikaury

Stayed 3 nights in Oct 2024

10/10 Excellent

Nisette

Liked: Cleanliness, amenities, property conditions & facilities
Amazing property and amazing service
Stayed 1 night in Oct 2024

10/10 Excellent

Marc

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in key largo
Great hotel and amazing beach
Stayed 2 nights in Aug 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Omar

Stayed 2 nights in Sep 2024

8/10 Good

Ronan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings with lovely fresh accommodation
Stayed 2 nights in Oct 2024

2/10 Terrible

Meghan

Stayed 5 nights in Oct 2024

8/10 Good

Annissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was gorgeous and in a great location with your own private beach. Two delicious restaurants and several free amenities such a kayaking, bikes, fishing, etc. The only downside I felt was the room needed some TLC. Furniture and walls were scratched and the chairs needed to be steam cleaned. It was also too loud for me. I heard every room door opening and closing, loud conversations in the walkways, particularly early in the morning with housekeeping, and late night when the bars closed. Plus unattended screaming kids running up and down the walkway and knocking on our door. Overall I would stay again if I was in going to be in the area.
Stayed 2 nights in Oct 2024

8/10 Good

Jorge Daniel

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
The place is beautiful. It is a great hotel. However, the people working in the facility are rude and unhelpful. There are many exceptions but in general the hotel needs to work on the service that it provides to its guests. Also dogs are allowed im the property and people do not clean after them. That might not be entirely the hotel's fault but it is definetely an issue they need to address.
Stayed 1 night in Oct 2024