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DoubleTree Resort by Hilton Grand Key - Key West

4.0 star property

Photo gallery for DoubleTree Resort by Hilton Grand Key - Key West

Outdoor pool, open 7:00 AM to 11:00 PM, free pool cabanas, pool loungers
40-inch LED TV with cable channels, TV, pay films
Lobby
Lobby
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Housekeeping

Explore the area

Map
3990 S Roosevelt Blvd, Key West, FL, 33040
  • Smathers Beach
    ‪4 min drive‬
  • Key West Golf Club
    ‪6 min drive‬
  • Duval Street
    ‪9 min drive‬
  • Key West, FL (EYW-Key West Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Living area

Room, 1 King Bed

  • City view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Studio Suite, 2 Queen Beds

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

40-inch LED TV with cable channels, TV, pay films

Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Balcony, Pool View

Premium bedding, down duvets, in-room safe, desk

Room, Balcony, Pool View

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Pool View

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Balcony, Pool View

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Aqua View, Non-Smoking

40-inch LED TV with cable channels, TV, pay films

Aqua View, Non-Smoking

  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, Accessible, Non Smoking

  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed (Roll-In Shower)

  • City view
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Balcony

View from room

Studio Suite, 1 King Bed, Balcony

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Non-Smoking

Premium bedding, down duvets, in-room safe, desk

Non-Smoking

  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, One King Bed, Pool View

View from room

Suite, One King Bed, Pool View

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds

  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Non-Smoking

40-inch LED TV with cable channels, TV, pay films

Non-Smoking

  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

Premium bedding, down duvets, in-room safe, desk

One King Bed, Non-Smoking, Accessible

  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, pool cabanas (surcharge), pool loungers

Hilton Garden Inn Key West / The Keys Collection

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
3.9 out of 5, Good, (1007)
The price is AU$934
for 1 room
includes taxes & fees
3 May - 4 May
Hilton Garden Inn Key West / The Keys Collection

About the area

Key West

When you stay at DoubleTree Resort by Hilton Grand Key - Key West in Key West, you'll be by the ocean, a 4-minute drive from Smathers Beach and 9 minutes from Duval Street. .This resort is 4.9 mi (7.8 km) from Mallory Square and 2.4 mi (3.9 km) from Florida Keys Beaches.
View more Resorts in Key WestOpens in a new window

What's nearby

  • Key West Tropical Forest and Botanical Garden - 2 min drive - 1.8 km
  • Smathers Beach - 4 min drive - 2.8 km
  • Key West Golf Club - 6 min drive - 3.4 km
  • Stock Island Yacht Club & Marina - 7 min drive - 4.8 km
  • Duval Street - 9 min drive - 6.1 km

Getting around

  • Key West Intl. Airport (EYW) - 3 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪El Siboney Stock Island - ‬4 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Hogfish Bar & Grill - ‬6 min drive
  • ‪Outback Steakhouse - ‬4 min drive

About this property

DoubleTree Resort by Hilton Grand Key - Key West

Resort with free airport shuttle, near Smathers Beach
DoubleTree Resort by Hilton Grand Key - Key West offers 216 accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. 40-inch LED televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Key West resort provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the resort include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 216 guestrooms featuring refrigerators and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a 24-hour fitness center, and bicycles to rent. Additional amenities at this resort include complimentary wireless internet access, concierge services, and wedding services. The complimentary beach shuttle makes getting to the surf and sand a breeze.
Enjoy American cuisine at Palm Haven, a restaurant where you can take in the pool view and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Key West? This resort has 7000 square feet (650 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Palm Haven - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 7:00 AM to 11:00 PM on request
  • Area shuttle up to 2 miles
  • Free beach shuttle
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Palm Haven

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (7,000 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 33.75 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room safe
  • Laundry facilities
  • Parking
  • Phone calls
  • Pool access
  • Self parking
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 19.95 per person
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key
DoubleTree Hilton Grand Key
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key - Key West Resort
DoubleTree Resort by Hilton Grand Key - Key West Key West
DoubleTree Resort by Hilton Grand Key - Key West Resort Key West

DoubleTree Resort by Hilton Grand Key - Key West Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 463 out of 1008 reviews
Rating 8 - Good. 229 out of 1008 reviews
Rating 6 - Okay. 153 out of 1008 reviews
Rating 4 - Poor. 85 out of 1008 reviews
Rating 2 - Terrible. 78 out of 1008 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

WARREN EUGENE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Carlicia

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Property was okay. The baseboards were dirty and there was an odor of mold and urine in the room
Stayed 3 nights in Jan 2025

10/10 Excellent

Silvia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff, all amenities available as described when hotel was booked. I would recommend this place to anyone and would stay there again
Stayed 7 nights in Dec 2024

8/10 Good

Delores

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was great. The tub/shower in my bathroom had a slow drain. Over all nice stay
Pool
Carrot cake
Bar
Buffet breakfast
Stayed 3 nights in Jan 2025

2/10 Terrible

Bryan

Stayed 2 nights in Jan 2025

8/10 Good

Tomoko

Stayed 1 night in Jan 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

yuan lin

Stayed 1 night in Jan 2025

10/10 Excellent

mayelin

Stayed 1 night in Nov 2024

6/10 Okay

david

Travelled with family
Pool
Stayed 2 nights in Jan 2025

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 4 nights in Jan 2025

10/10 Excellent

Aqua Geo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Bayardo, CAPE CORAL

Stayed 1 night in Dec 2024

8/10 Good

Soraya

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Bhanu

Travelled with family
Liked: Staff & service, amenities
Very nice hotel. We got upgraded to a one bedroom suite, however the cleanliness could be better. The resort was okay in general, but in the middle of the evening the power shutoff. Overall, a luxurious budget accommodation.
Stayed 2 nights in Jan 2025

10/10 Excellent

Katherine

Liked: Staff & service, property conditions & facilities
Such a nice property and everyone was so nice
Stayed 1 night in Sep 2024

2/10 Terrible

Allan

Stayed 5 nights in Dec 2024

6/10 Okay

Ganesh

Travelled with family and small children
Liked: Cleanliness, amenities
Property was good but bathtub need renovation or maintenance, provided room key which is already occupied by another client that was very hilarious experience. Morning coffee provided for everyone even though you didn't purchased breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Jiyeon

Liked: Property conditions & facilities
It was ok, liked swimming pool and location.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tang

Liked: Cleanliness, staff & service, property conditions & facilities
Beds are very comfortable. Heated pool, kids love it.
Stayed 2 nights in Dec 2024

2/10 Terrible

senad, Waterloo

Travelled with family
Disliked: Staff & service, property conditions & facilities
No comments. But I will never stay there again.
Stayed 4 nights in Dec 2024

8/10 Good

Samiat

Stayed 4 nights in Dec 2024

6/10 Okay

Sameer

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I recently stayed here and was disappointed with the experience. The property felt outdated and in need of renovations, falling short of the premium price charged. While the staff were friendly and helpful, communication from management was severely lacking, especially during two separate middle-of-the-night fire alarm incidents. Guests were left uninformed about the cause or resolution, and no apology or follow-up was provided. Additionally, the resort fee felt unjustified, with no clear explanation of what it covered. Breakfast was included for me which was exceptional. Overall for the price, I expected a higher standard of comfort, transparency, and professionalism. Despite the staff’s efforts, poor communication, unclear charges, and repeated disruptions made for an unsatisfactory stay. I cannot recommend this hotel unless significant improvements are made to both the property and management’s approach to guest relations. Key West offers many better options for a relaxing and well-managed experience.
Stayed 3 nights in Dec 2024

10/10 Excellent

YANITZA, miami

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to many main attractions
Stayed 2 nights in Aug 2024