Pier House Resort & Spa

4.0 star property

Photo gallery for Pier House Resort & Spa

View from room
Outdoor pool, pool umbrellas, pool loungers
Suite, 2 Bedrooms, Oceanfront
Suite (Dockside) | Living room
Private beach, white sand, sun-loungers, beach umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
1 Duval St, Key West, FL, 33040
  • Duval Street
    ‪1 min walk‬
  • Key West Shipwreck Museum
    ‪2 min walk‬
  • Key West Aquarium
    ‪2 min walk‬
  • Key West, FL (EYW-Key West Intl.)
    ‪14 min drive‬

Room options

Room, 2 Queen Beds (Lanai)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Lanai RI Shower)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Oceanfront (RI Shower)

  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Lanai)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Lanai RI Shower)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Spa RI Shower)

  • 46 sq m
  • Sleeps 2
  • 1 Double Sofa Bed and 1 King Bed

Suite, 2 Bedrooms (RI Shower)

  • 111 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds

Traditional Room, 1 King Bed, Accessible (RI Shower)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Oceanfront

  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Spa Junior Suite)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Oceanfront

  • 28 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, Oceanfront

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, Oceanfront

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite (Dockside)

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Luxury Suite, Oceanfront

  • 111 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (2 Queens)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (1 King)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Oceanfront

  • 111 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds

Junior Suite (Pure Wellness)

  • 46 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Similar properties

About the area

Key West

With a stay at Pier House Resort & Spa, you'll be centrally located in Key West, steps from Waterfront Playhouse and Key West Shipwreck Museum. .This beach resort is 0.1 mi (0.2 km) from Mallory Square and 0.2 mi (0.3 km) from Museum of Art & History at the Custom House.

What's nearby

  • Duval Street - 1 min walk
  • Key West Aquarium - 2 min walk
  • Mallory Square - 4 min walk
  • Ernest Hemingway Home and Museum - 16 min walk
  • Fort Zachary Taylor Historic State Park - 19 min walk

Getting around

  • Key West Intl. Airport (EYW) - 14 min drive

Restaurants

  • ‪Sloppy Joe's Bar - ‬2 min walk
  • ‪Sunset Pier - ‬1 min walk
  • ‪Hog's Breath Saloon - ‬2 min walk
  • ‪Captain Tony's Saloon - ‬4 min walk
  • ‪Key Lime Pie Factory - ‬3 min walk

About this property

Pier House Resort & Spa

On private beach with outdoor pool, near Waterfront Playhouse
Pier House Resort & Spa offers 142 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

A private beach and a health club are featured at the resort. An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.
Make yourself at home in one of the 142 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Satellite television is provided for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including a health club and an outdoor pool. Additional features at this resort include concierge services, a hair salon, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the resort's room service (during limited hours). Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Full breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Key West? This resort has 2605 square feet (242 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Chart Room Bar - Overlooking the ocean, this bar specializes in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar.
Beach Bar - This beachfront bar specializes in Caribbean cuisine and serves lunch, dinner, and light fare. Open daily.
One Duval - This restaurant is located on the beach and specializes in Caribbean cuisine. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Parking and public transport

  • Uncovered self parking on site (USD 40 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–11:30 AM: USD 8-18 per person
  • 1 restaurant
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Chart Room Bar
  • Beach Bar
  • One Duval

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • A hot tub

Family friendly

  • Fence around the pool
  • Free cots/infant beds
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space (2605 square feet)
  • Meeting rooms - 2

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Spa open daily
  • Hot tub
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Lowered worktop and sink height (centimetres): 81
  • Low-height door lock
  • Pool hoist on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 81

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Heating

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 20 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 63 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 8 to 18 per person
  • Uncovered self parking fee: USD 40 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

House Pier
Pier House
Pier House Key West
Pier House Resort
Pier House Resort Key West
Pier Resort
Resort Pier
Pier Hotel Key West
Pier House Hotel Key West
Pier House Key West Florida
Pier Key West
Pier House Resort Spa
Pier Hotel Key West
Pier Key West
Pier House Key West Florida
Pier House Resort & Spa Resort
Pier House Resort & Spa Key West
Pier House Resort & Spa Resort Key West

Pier House Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 673 out of 1004 reviews
Rating 8 - Good. 190 out of 1004 reviews
Rating 6 - Okay. 79 out of 1004 reviews
Rating 4 - Poor. 43 out of 1004 reviews
Rating 2 - Terrible. 19 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 4 nights in Nov 2024

10/10 Excellent

Troy Edmund, Caledonia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked: Hotel was in a perfect location. Rooms were comfortable and clean. Hotel staff was friendly and attended to our needs. Disliked: Pool and hot tub area could’ve been open longer.
Stayed 4 nights in Nov 2024

10/10 Excellent

Thomas Cooper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Thomas, Wallingford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Location was excellent! Everyone here was very knowledgeable, nice, and helpful! This place had everything you need! Restaurants, bars, pool, spa, and a private beach, And it was close and walkable to many restaurants, historical sites, retail shops, music, and more! We look forward to staying here again!
Stayed 3 nights in Nov 2024

8/10 Good

Christina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n/a
Stayed 4 nights in Nov 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Jill Ann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great time. Ty!
Stayed 2 nights in Nov 2024

10/10 Excellent

Brent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love ❤️ this place
Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Travelled with partner
Liked: Amenities
Having its own beach, pool, and hot tub. Service to bar and snacks available at all three.
Stayed 5 nights in Nov 2024

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. The rooms and balconies could use a little updating. The door to the balcony leaked when it rained. Other than that it was a beautiful hotel. The location was superb! Thank you for making our stay awesome!
Stayed 7 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a problem with the guest above me, but the staff took care of it the next day by moving my room. They were very nice and doing so. Actually showed me three rooms before picking the one I wanted. It was nice. They took the time to let me choose a room. Highly recommend this location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Second time staying here and it’s in the perfect location with its own bars and beach
Stayed 3 nights in Nov 2024

10/10 Excellent

stephen anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
location
Stayed 4 nights in Oct 2024

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Pier House. The staff was amazing and helpful.
Stayed 3 nights in Oct 2024

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was excellent. There were a few minor issues that could be improved. The air conditioning unit was a bit noisy and dripped water on the floor. Water was also dripping on the right front corner of our balcony from the balcony above. I’m guessing that was related to their air conditioning unit as well.
Stayed 5 nights in Oct 2024

10/10 Excellent

Chris

Stayed 3 nights in Oct 2024

10/10 Excellent

DANIEL THOMAS, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive service, lovely grounds, comfortable room, decent bar and restaurant (great conch fritters and the corned beef hash with poached eggs for breakfast was excellent). And the perfect location.
Stayed 13 nights in Oct 2024

10/10 Excellent

Richard Eugene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort clean room and facilities. Location is great
Stayed 5 nights in Oct 2024

10/10 Excellent

Liliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love stating at Pier House. Clean, centric, beautiful views. We will continue to stay!
Stayed 3 nights in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You said I would heat 110.00 resort credit and I didn’t get it asked at the front desk and she said she would check on it but did not credit me..what a joke!!!!
Stayed 1 night in Nov 2024

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice room, lovely beach area and pool. Also enjoyed a facial with Lisa at the spa:)
Stayed 1 night in Nov 2024

10/10 Excellent

rosana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing time.. the service and food quality were wonderful. Thank you!
Stayed 1 night in Nov 2024

6/10 Okay

Maikel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Location
Stayed 2 nights in Nov 2024