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Pier House Resort & Spa

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pier House Resort & Spa

View from room
Suite (Dockside) | Living room
Exterior
Terrace/patio
Luxury Suite, Oceanfront

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • On private beach
  • Pool
  • Restaurant
  • Spa
  • Parking available
  • Bar
    Bar

Explore the area

Map
1 Duval St, Key West, FL, 33040
  • Duval Street
    1 min walk
  • Key West Shipwreck Museum
    2 min walk
  • Key West Aquarium
    2 min walk
  • Key West, FL (EYW-Key West Intl.)
    14 min drive

Room options

View all photos for Room, 2 Queen Beds (Lanai)

Balcony

Room, 2 Queen Beds (Lanai)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Lanai RI Shower)

Balcony

Room, 2 Queen Beds (Lanai RI Shower)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Oceanfront (RI Shower)

Room, 1 King Bed, Oceanfront (RI Shower)

Room, 1 King Bed, Oceanfront (RI Shower)

  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Lanai)

Terrace/patio

Room, 1 King Bed (Lanai)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Lanai RI Shower)

Terrace/patio

Room, 1 King Bed (Lanai RI Shower)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Spa RI Shower)

In-room safe, individually decorated, individually furnished, desk

Junior Suite (Spa RI Shower)

  • 46 sq m
  • Sleeps 2
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, 2 Bedrooms (RI Shower)

In-room safe, individually decorated, individually furnished, desk

Suite, 2 Bedrooms (RI Shower)

  • 111 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Traditional Room, 1 King Bed, Accessible (RI Shower)

In-room safe, individually decorated, individually furnished, desk

Traditional Room, 1 King Bed, Accessible (RI Shower)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Oceanfront

Room, 2 Queen Beds, Oceanfront

Room, 2 Queen Beds, Oceanfront

  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Traditional Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Spa Junior Suite)

In-room safe, individually decorated, individually furnished, desk

Junior Suite (Spa Junior Suite)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Oceanfront

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Oceanfront

  • 28 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

In-room safe, individually decorated, individually furnished, desk

Traditional Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, Oceanfront

Deluxe Suite, Oceanfront

Deluxe Suite, Oceanfront

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Oceanfront

Beach/ocean view

Suite, Oceanfront

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Dockside)

Suite (Dockside) | Balcony

Suite (Dockside)

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, Oceanfront

Luxury Suite, Oceanfront | Bar (on property)

Luxury Suite, Oceanfront

  • 111 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (2 Queens)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Bedroom (2 Queens)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (1 King)

42-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom (1 King)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Oceanfront

Suite, 2 Bedrooms, Oceanfront

Suite, 2 Bedrooms, Oceanfront

  • 111 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Junior Suite (Pure Wellness)

In-room safe, individually decorated, individually furnished, desk

Junior Suite (Pure Wellness)

  • 46 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Similar properties

Exterior
Ocean Key Resort - A Noble House Resort
Pool
Spa
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (1003)
The price is AU$832
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Ocean Key Resort - A Noble House Resort

About the area

Key West

With a stay at Pier House Resort & Spa, you'll be centrally located in Key West, steps from Waterfront Playhouse and Key West Shipwreck Museum. .This beach resort is 0.1 mi (0.2 km) from Mallory Square and 0.2 mi (0.3 km) from Museum of Art & History at the Custom House.
View more Resorts in Key WestOpens in a new window

What's nearby

  • Key West Aquarium - 2 min walk - 0.3 km
  • Mallory Square - 4 min walk - 0.3 km
  • Harry S. Truman Little White House - 6 min walk - 0.6 km
  • Ernest Hemingway Home and Museum - 16 min walk - 1.4 km
  • Fort Zachary Taylor Historic State Park - 19 min walk - 1.6 km

Getting around

  • Key West Intl. Airport (EYW) - 14 min drive

Restaurants

  • ‪Sloppy Joe's Bar - ‬2 min walk
  • ‪Sunset Pier - ‬1 min walk
  • ‪Hog's Breath Saloon - ‬2 min walk
  • ‪Captain Tony's Saloon - ‬4 min walk
  • ‪Key Lime Pie Factory - ‬3 min walk

About this property

Pier House Resort & Spa

Resort with private beach, full-service spa
Pier House Resort & Spa offers 142 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

A private beach and a health club are featured at the resort. An outdoor pool and a spa tub are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.
Make yourself at home in one of the 142 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Satellite television is provided for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including a health club and an outdoor pool. Additional features at this resort include concierge services, a hair salon, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the resort's room service (during limited hours). Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Full breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Key West? This resort has 2605 square feet (242 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Chart Room Bar - Overlooking the ocean, this bar specializes in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar.
Beach Bar - This beachfront bar specializes in Caribbean cuisine and serves lunch, dinner, and light fare. Open daily.
One Duval - This restaurant is located on the beach and specializes in Caribbean cuisine. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Parking and public transport

  • Uncovered self parking on site (USD 40 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–11:30 AM: USD 8-18 per person
  • 1 restaurant
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Chart Room Bar
  • Beach Bar
  • One Duval

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • A hot tub
  • Steam room

Family friendly

  • Fence around the pool
  • Free cots/infant beds
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space (2605 square feet)
  • Meeting rooms - 2

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Spa open daily
  • Hot tub
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Lowered worktop and sink height (centimetres): 81
  • Low-height door lock
  • Pool hoist on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 81

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Heating

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 24

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 20 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 63 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 8 to 18 per person
  • Uncovered self parking fee: USD 40 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

House Pier
Pier House
Pier House Key West
Pier House Resort
Pier House Resort Key West
Pier Resort
Resort Pier
Pier Hotel Key West
Pier House Hotel Key West
Pier House Key West Florida
Pier Key West
Pier House Resort Spa
Pier Hotel Key West
Pier Key West
Pier House Key West Florida
Pier House Resort & Spa Resort
Pier House Resort & Spa Key West
Pier House Resort & Spa Resort Key West

Pier House Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 656 out of 1006 reviews" "
Rating 8 - Good. 193 out of 1006 reviews" "
Rating 6 - Okay. 89 out of 1006 reviews" "
Rating 4 - Poor. 45 out of 1006 reviews" "
Rating 2 - Terrible. 23 out of 1006 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, tropical landscaping was beautiful, nice pool and pool bar
Stayed 2 nights in Aug 2024

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent
Stayed 1 night in Aug 2024

10/10 Excellent

Aaron, Pelham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pier House is, overall, a lovely place that could just use a bit of sprucing up. We’ve stayed there multiple times over the past two decades & always had a fabulous time, primarily because of the amazing & caring staff. Fun, vibrant, funky & a great place for a getaway. Sitting at the Key West airport as I write this, with a smile on my face, looking forward to our next visit.
Stayed 5 nights in Aug 2024

10/10 Excellent

Janis, St Charles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beach & swim area.
Stayed 2 nights in Aug 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
It was swell!
Stayed 2 nights in Aug 2024

10/10 Excellent

Fabiola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Denim at the check in desk and Lee at the concierge were so kind and helpful!
Stayed 3 nights in Aug 2024

6/10 Okay

Caitlyn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Yaneisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiy place
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

4/10 Poor

tom

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Where do I start?….place is dirty…they lost power and moved me to another hotel that was even worse… came back the same day because they got power back after telling me I had to leave…then we had no hot water for 2 days….all they offered was a refund of the resort fees….they had no idea what was going on and we’re not very accommodating….better places to stay in Key West
Stayed 4 nights in Aug 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Aug 2024

10/10 Excellent

Daisy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Janine at the pool bar was excellent. Great food and drink recommendations.
Stayed 3 nights in Aug 2024

8/10 Good

Leonel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel Close to everything
Stayed 6 nights in Aug 2024

10/10 Excellent

Cliffton

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay here again. It’s convenient to everything and within walking distance to the main hotspots in the area. Staff is awesome! Ann at the front desk is amazing!
Stayed 3 nights in Aug 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hello Pier House... We enjoyed your property even after Hurricane Debby messed with our travel plans. I want to mention your front desk agent Ann was also excellent!! She was very attentive and had everything ready as we arrived from our trek through the hurricane. Thanks again!
Stayed 4 nights in Aug 2024

8/10 Good

brent

Liked: Cleanliness, staff & service, property conditions & facilities
Great pool/ Beach area and location
Stayed 3 nights in Aug 2024

8/10 Good

Gennaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach area
Stayed 3 nights in Aug 2024

10/10 Excellent

Delaviz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great! Everyone was so nice and helpful. Ann from the front desk was so sweet and fun to talk too. The only thing was that when we were trying to get towels by the pool or the by the beach area the Hispanic guy had a very bad attitude when he was trying to give us our towels.
Stayed 4 nights in Aug 2024

8/10 Good

Don

Liked: Staff & service
Had issues with cockroaches as big as a half dollar in my room in the middle of the night. If my wife knew this she would have requested we leave immediately. The staff acted like it was nothing
Stayed 5 nights in Aug 2024

8/10 Good

James Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Staff was wonderful. Electricity went out the first day we were there and could not check into room until 3 hours later. But all in all loved it.
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Linda was excellent
Stayed 4 nights in Jul 2024

6/10 Okay

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
👍
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a little snafu at check in but other than that, we found all was WONDERFUL. Hurricane Debby caused our flights to cancel and we were stressed as to our stay being extended but the staff was so pleasant and accommodating. Can not say enough kind words about Linda at the bar/beach/pool- she was swift, lively, energetic and so personable. Dianne was also so kind and accommodating- all in all- I WOULD HIGHLY recommend Pierhouse- we will certainly recommend it to friends and family-
Stayed 4 nights in Jul 2024