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Hilton Grand Vacations Club Maui Bay Villas

4.0 star property

Photo gallery for Hilton Grand Vacations Club Maui Bay Villas

Exterior
Suite, 3 Bedrooms | Private kitchen
Outdoor pool, free pool cabanas, pool loungers
View from room
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
575 S Kihei Road, Kihei, HI, 96753
  • Hawaiian Islands Humpback Whale National Marine Sanctuary Headquarters
    ‪2 min walk‬
  • Maui Nui Golf Club
    ‪4 min drive‬
  • Kamaole Beach Park
    ‪7 min drive‬
  • Kahului, HI (OGG)
    ‪18 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Kitchen, Balcony, Resort View, Accessible (1 King, 2 Double Beds, 3x3 Shower)

View from room

Suite, 2 Bedrooms, Kitchen, Balcony, Resort View, Accessible (1 King, 2 Double Beds, 3x3 Shower)

  • 98 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen, Balcony, Resort View, Accessible (1 King Bed with Sofabed, Hearing)

Premium bedding, down duvets, memory-foam beds, in-room safe

Suite, 1 Bedroom, Kitchen, Balcony, Resort View, Accessible (1 King Bed with Sofabed, Hearing)

  • 68 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Kitchen, Balcony, Resort View, (1 King, 2 Double Beds, Sofabed)

View from room

Suite, 2 Bedrooms, Kitchen, Balcony, Resort View, (1 King, 2 Double Beds, Sofabed)

  • 98 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premier Room, 1 Bedroom

Full-sized fridge, microwave, oven, stovetop

Premier Room, 1 Bedroom

  • 68 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen, Balcony, Resort View, Accessible (1 King Bed with Sofabed, Roll-in Shower

Premium bedding, down duvets, memory-foam beds, in-room safe

Suite, 1 Bedroom, Kitchen, Balcony, Resort View, Accessible (1 King Bed with Sofabed, Roll-in Shower

  • 68 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom (Plus)

View from room

Room, 1 Bedroom (Plus)

  • 71 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Bedrooms, Accessible (3x3 Shower)

Premium bedding, down duvets, memory-foam beds, in-room safe

Room, 2 Bedrooms, Accessible (3x3 Shower)

  • 93 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen, Balcony, Resort View, Accessible (1 King Bed with Sofabed, 3x3 Shower)

Premium bedding, down duvets, memory-foam beds, in-room safe

Suite, 1 Bedroom, Kitchen, Balcony, Resort View, Accessible (1 King Bed with Sofabed, 3x3 Shower)

  • 68 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Bedrooms, Accessible, Ocean View

Premium bedding, down duvets, memory-foam beds, in-room safe

Deluxe Room, 2 Bedrooms, Accessible, Ocean View

  • 93 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Kitchen, Balcony, Resort View, Accessible (1 King, 2 Double Beds, Roll In Shower)

View from room

Suite, 2 Bedrooms, Kitchen, Balcony, Resort View, Accessible (1 King, 2 Double Beds, Roll In Shower)

  • 98 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen, Balcony, Resort View, Accessible (2 Double Beds with Sofabed, 3x3 Shower)

Premium bedding, down duvets, memory-foam beds, in-room safe

Suite, 1 Bedroom, Kitchen, Balcony, Resort View, Accessible (2 Double Beds with Sofabed, 3x3 Shower)

  • 71 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Penthouse, 3 Bedrooms

View from room

Premier Penthouse, 3 Bedrooms

  • 128 sq m
  • Resort view
  • Sleeps 8
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen, Balcony, Resort View, Accessible (2 Double Beds with Sofabed, Hearing)

Premium bedding, down duvets, memory-foam beds, in-room safe

Suite, 1 Bedroom, Kitchen, Balcony, Resort View, Accessible (2 Double Beds with Sofabed, Hearing)

  • 71 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 3 Bedrooms

Premium bedding, down duvets, memory-foam beds, in-room safe

Suite, 3 Bedrooms

  • 128 sq m
  • Resort view
  • Sleeps 8
  • 1 King Bed

View all photos for Premier Penthouse, 1 Bedroom

View from room

Premier Penthouse, 1 Bedroom

  • 63 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms

Premium bedding, down duvets, memory-foam beds, in-room safe

Premier Room, 2 Bedrooms

  • 98 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 Bedroom, Accessible (3x3 Shower)

Premium bedding, down duvets, memory-foam beds, in-room safe

Room, 1 Bedroom, Accessible (3x3 Shower)

  • 68 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms, Accessible (Roll-In Shower)

Premium bedding, down duvets, memory-foam beds, in-room safe

Premier Room, 2 Bedrooms, Accessible (Roll-In Shower)

  • 98 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed

View all photos for Premier Penthouse, 2 Bedrooms, Accessible (3x3 Shower)

Premium bedding, down duvets, memory-foam beds, in-room safe

Premier Penthouse, 2 Bedrooms, Accessible (3x3 Shower)

  • 93 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Accessible, Ocean View

Premium bedding, down duvets, memory-foam beds, in-room safe

Deluxe Room, 1 Bedroom, Accessible, Ocean View

  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Penthouse, 2 Bedrooms

View from room

Premier Penthouse, 2 Bedrooms

  • 93 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Ocean View

Premium bedding, down duvets, memory-foam beds, in-room safe

Deluxe Room, 1 Bedroom, Ocean View

  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Bedrooms, Ocean View

Premium bedding, down duvets, memory-foam beds, in-room safe

Deluxe Room, 2 Bedrooms, Ocean View

  • 93 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Partial Ocean View

Premium bedding, down duvets, memory-foam beds, in-room safe

Deluxe Room, 1 Bedroom, Partial Ocean View

  • 63 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Accessible (Hearing)

Premium bedding, down duvets, memory-foam beds, in-room safe

Room, 2 Bedrooms, Accessible (Hearing)

  • 98 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen, Balcony, Resort View (1 King Bed with Sofabed)

Premium bedding, down duvets, memory-foam beds, in-room safe

Suite, 1 Bedroom, Kitchen, Balcony, Resort View (1 King Bed with Sofabed)

  • 68 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen, Balcony, Resort View (1 King Bed with Sofabed)

Full-sized fridge, microwave, oven, stovetop

Suite, 1 Bedroom, Kitchen, Balcony, Resort View (1 King Bed with Sofabed)

  • 68 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen, Balcony, Resort View (2 Double Beds with Sofabed)

Premium bedding, down duvets, memory-foam beds, in-room safe

Suite, 1 Bedroom, Kitchen, Balcony, Resort View (2 Double Beds with Sofabed)

  • 68 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Bedroom, Partial Ocean View

Premium bedding, down duvets, memory-foam beds, in-room safe

Deluxe Room, 1 Bedroom, Partial Ocean View

  • 63 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Bedroom, Accessible (Hearing)

Premium bedding, down duvets, memory-foam beds, in-room safe

Room, 1 Bedroom, Accessible (Hearing)

  • 71 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Kitchen, Balcony, Resort View (1 King, 2 Double Beds, Sofabed)

Suite, 2 Bedrooms, Kitchen, Balcony, Resort View (1 King, 2 Double Beds, Sofabed) | View from room

Suite, 2 Bedrooms, Kitchen, Balcony, Resort View (1 King, 2 Double Beds, Sofabed)

  • 98 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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for 1 room
includes taxes & fees
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About the area

Kihei

When you a stay at Hilton Grand Vacations Club Maui Bay Villas in Kihei, you'll be on the beach, within a 5-minute walk of Hawaiian Islands Humpback Whale National Marine Sanctuary Headquarters and Maalaea Bay Beaches. .This beach hotel is 7.3 mi (11.8 km) from Wailea Beach and 0.2 mi (0.3 km) from Sanctuary Education Center Whale Watch Center.

What's nearby

  • Hawaiian Islands Humpback Whale National Marine Sanctuary Headquarters - 2 min walk - 0.2 km
  • Hawaiian Islands Humpback Whale Sanctuary Visitor Center - 6 min walk - 0.5 km
  • Pilates Maui - 2 min drive - 1.8 km
  • Maui Nui Golf Club - 4 min drive - 3.4 km
  • Kamaole Beach Park - 7 min drive - 5.5 km

Getting around

  • Kahului Airport (OGG) - 18 min drive

Restaurants

  • ‪Pi'ilani Shopping Center - ‬4 min drive
  • ‪Nalu's South Shore Grill - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Ululani's Hawaiian Shave Ice - ‬19 min walk
  • ‪Da Kitchen - ‬3 min drive

About this property

Hilton Grand Vacations Club Maui Bay Villas

Family-friendly hotel on the beach, with outdoor pool
Hilton Grand Vacations Club Maui Bay Villas offers 31 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas and include queen sofa beds and dining tables. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, bidets, and complimentary toiletries.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and rice cookers. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 31 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your memory foam bed comes with down comforters and premium bedding, and all rooms are furnished with queen sofa beds. Rooms have private furnished balconies. Flat-screen televisions are provided for your entertainment.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
You can enjoy a meal at Beach Club serving the guests of Hilton Grand Vacations Club Maui Bay Villas, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are available daily from 8:00 AM to 1:00 PM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 8:00 AM and 1:00 PM.
Beach Club - This restaurant serves lunch and dinner.
Pool Bar - Onsite bar. Open daily.

Languages

English, Filipino, Japanese

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 8:00 AM to 1:00 PM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beach Club
  • Pool Bar

Things to do

  • Children's pool
  • Free beach club
  • Free children's club
  • Games
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Dining table
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • In-room washer/dryer
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (94 centimetre high)
  • Hardwood flooring in room
  • Lift (102 centimetre wide door)
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Rice cooker
  • Separate dining area

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Washer/dryer
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's Beach Club is open 3 PM-8 PM Tuesday - Sunday and closed on Mondays.

Renovations and closures

The property will be renovating from July 9 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 35.39 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room coffee
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aston Lu
Aston Lu Maui
Aston Maui Lu
Aston Maui Lu Condo
Aston Maui Lu Condo Kihei
Aston Maui Lu Kihei
Maui Aston Lu
Maui Lu Aston
Hilton Vacations Maui Kihei
Maui Bay Villas by Hilton Grand Vacations
Hilton Grand Vacations Club Maui Bay Villas Hotel
Hilton Grand Vacations Club Maui Bay Villas Kihei
Hilton Grand Vacations Club Maui Bay Villas Hotel Kihei

Hilton Grand Vacations Club Maui Bay Villas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 85 out of 128 reviews
Rating 8 - Good. 23 out of 128 reviews
Rating 6 - Okay. 12 out of 128 reviews
Rating 4 - Poor. 2 out of 128 reviews
Rating 2 - Terrible. 6 out of 128 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Sergio A

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was dirty when we ve arrived.
Stayed 9 nights in Dec 2024

2/10 Terrible

Jerrold

Disliked: Cleanliness, staff & service, room comfort

Not good

They make everything difficult …way too many choice …,don’t stay here
Stayed 2 nights in Jan 2025

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel so far we have been to. Room felt like luxurious and cozy home. Staff is great as well!
Stayed 5 nights in Jan 2025

10/10 Excellent

Jaime Eduardo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location for families. You can walk to the beach, and the supermarket is 5 minutes drive. Full kitchen with all appliances, cups, plates, and silverware.
Stayed 6 nights in Jan 2025

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great for families.
Stayed 9 nights in Jan 2025

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel/resort. Beautiful rooms. Only issue was the amount of unsupervised children around and making noise in pool area
Stayed 1 night in Jan 2025

6/10 Okay

Hong Zhou

Travelled with family
Liked: Cleanliness
The staff are warm in general. We asked for house keeping during the stay and it is never done. Hotel area is in construction.
Stayed 4 nights in Jan 2025

6/10 Okay

Andrea

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Allan

Travelled with family
Nice new resort, smaller facility.
Stayed 9 nights in Jan 2025

10/10 Excellent

Bernadette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well appointed, beautiful and clean! The property is picturesque with many pools and a private beach.
Stayed 4 nights in Jan 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Close to many stores
Stayed 6 nights in Dec 2024

10/10 Excellent

Mara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing! Very friendly, hospitable and attentive! They all made our stay amazing. GM Shermila was so helpful and considerate.
Stayed 7 nights in Jan 2025

10/10 Excellent

victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was a good experience
Stayed 7 nights in Jan 2025

10/10 Excellent

Zuka

Stayed 2 nights in Jan 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great property!

Great property! Room was very nice. Service was very good on the property. Only complaint was the food and beverage service was minimal. One bar outside of pool closed early, then one restaurant across the street with a great view didn’t open until the afternooon. No poolside service. One small grab & go with limited hours as well. Would still stay again. Hoping limited F&B is temporary while property develops.
Stayed 5 nights in Jan 2025

6/10 Okay

Kristen

Liked: Property conditions & facilities
Stayed 9 nights in Dec 2024

10/10 Excellent

Velayuthan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is excellent. Modern apartments, great service and excellent location. Highly recommend it
Stayed 5 nights in Jan 2025

10/10 Excellent

James

Stayed 6 nights in Dec 2024

10/10 Excellent

Daiva Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service

Brand new rooms, service not good

The property is great. Rooms are furnished with modern appliances (washer/dryer, stove, etc). They're probably understaffed, so the service is not good. We stayed 3 nights, but didn't receive any housekeeping service. They waived off 2 days of resort fee for that. Our 1B1B suite was in building 8, didn't have any ocean view. But it was away from the ongoing construction, so weren't bothered by that either. They have one big common pool and one adult pool on the main property. There's a small pool across the road, near the beach. There's no ocean view from that pool though.
Stayed 3 nights in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Great property. Cleaning service was a little inconsistent.
Stayed 6 nights in Dec 2024

10/10 Excellent

Mr. Maulin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy nice spot for a relaxing vacation. Not crowded and the rooms are huge with the kitchenette living room.
Stayed 5 nights in Dec 2024

2/10 Terrible

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
There was no daily housekeeping service while we have been told that we have daily housekeeping, we missed three days of housekeeping. We had to put in two work orders for a malfunctioned bidet and a curtain rod that came off. In addition, we joined the Lual from Hilton, both me and my wife had food poisoning. The hotel manager tried to check in with me to see how we were doing , but she never answered her phone and follow up.
Stayed 7 nights in Dec 2024

8/10 Good

Ning

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vila is very new and quite big. The condo is equipped with new kitchen appliances and washer and dryer. It is very clean and room service is good. The problem with the villa is the location. It is not close to shopping. Dining choice is also limited. You need to drive to other area to find more restaurants. Overall it is good experience to stay here to have a relax vacation.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice property with great environment and warm front desk staff. There are plenty plants in the facility and multiple swimming pools. Highly recommended!
Stayed 4 nights in Dec 2024