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Kyoto Hotel SANOYA

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kyoto Hotel SANOYA

Exterior
Public bath
Minibar, in-room safe, blackout curtains, iron/ironing board
Public bath
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
  • Spa
  • 24/7 front desk
  • Housekeeping
  • Breakfast available
  • Laundry

Explore the area

Map
539 Higashishiokoji-cho, Higashinotoind, Shimogyoku, Kyoto, Kyoto, 600-8216
  • Kyoto Station Building
    2 min walk
  • 京を味わう個室空間 うぐいす
    1 min walk
  • Kyoto Station
    1 min walk
  • Osaka (ITM-Itami)
    49 min drive

Room options

View all photos for Japanese Style Room 10 Tatami mats Non-smoking

Minibar, in-room safe, blackout curtains, iron/ironing board

Japanese Style Room 10 Tatami mats Non-smoking

  • 30 sq m
  • City view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room 14 Tatami mats Non-smoking

Japanese Style Room 14 Tatami mats Non-smoking

Japanese Style Room 14 Tatami mats Non-smoking

  • 42 sq m
  • City view
  • Sleeps 6
  • 6 Twin Futons

View all photos for Japanese Style Room 20 Tatami mats Non-smoking

Japanese Style Room 20 Tatami mats Non-smoking

Japanese Style Room 20 Tatami mats Non-smoking

  • 58 sq m
  • City view
  • Sleeps 8
  • 8 Twin Futons

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About the area

Kyoto

A stay at Kyoto Hotel SANOYA places you in the heart of Kyoto, within a 5-minute walk of Kyoto Tower and Kawaramachi Street. .This family-friendly ryokan is 1.4 mi (2.3 km) from Nishiki Market and 1.6 mi (2.6 km) from Kiyomizu Temple.

What's nearby

  • Kyoto Tower - 3 min walk
  • Kawaramachi Street - 4 min walk
  • Nishiki Market - 3 min drive
  • Kiyomizu Temple - 4 min drive
  • Nijō Castle - 5 min drive

Getting around

  • Kyoto Station - 1 min walk
  • Gojo Station - 10 min walk
  • Kansai Intl. Airport (KIX) - 87 min drive

Restaurants

  • ‪魚民京都中央口駅前店 - ‬1 min walk
  • ‪京を味わう個室空間 うぐいす - ‬1 min walk
  • ‪京すいしん - ‬1 min walk
  • ‪紡 cafe - ‬2 min walk
  • ‪京の焼肉処弘 京都駅前店 - ‬2 min walk

About this property

Kyoto Hotel SANOYA

Family-friendly Kyoto ryokan in Shimogyo Ward with a full-service spa
Kyoto Hotel SANOYA offers 45 accommodations with minibars and laptop-compatible safes. Full-sized refrigerators/freezers and coffee/tea makers are provided.

Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. This Kyoto ryokan provides complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. Public bath/onsen services include an indoor public bath (no minerals) and a yukata (Japanese robe).
Make yourself at home in one of the 45 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages. Additional features at this ryokan include complimentary wireless internet access, an arcade/game room, and a ballroom.
Japanese breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Japanese breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 2000 per day)

Food and drink

  • Japanese breakfast available for a fee daily 7:00 AM–9:00 AM: JPY 1650 for adults and JPY 1650 for children
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Full-service spa
  • Playground

Family friendly

  • Arcade/games room
  • Children's toys
  • Full-sized fridge
  • Playground

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Turndown service

Spa

  • Indoor public bath (no minerals)
  • Massages
  • Spa open daily
  • Yukata (Japanese robe)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchairs available on site

More

  • Designated smoking areas
  • Genkan (entrance)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Dressing gowns
  • Bathroom (partially open)
  • Bidet
  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Kaiseki meal
  • Minibar
  • Fridge

More

  • Children's slippers
  • Fusuma (room partition)
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Tatami (woven mat floors)
  • Tokonoma (alcove)
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for Japanese breakfast: approximately JPY 1650 for adults and JPY 1650 for children
  • Self parking fee: JPY 2000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Sanoya Inn
Kyoto Hotel Sanoya Inn
Kyoto Sanoya
Hotel SANOYA
Sanoya Kyoto
Kyoto Hotel SANOYA Kyoto
Kyoto Hotel SANOYA Ryokan
Kyoto Hotel SANOYA Ryokan Kyoto

Kyoto Hotel SANOYA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 73 out of 159 reviews" "
Rating 8 - Good. 69 out of 159 reviews" "
Rating 6 - Okay. 14 out of 159 reviews" "
Rating 4 - Poor. 3 out of 159 reviews" "
Rating 2 - Terrible. 0 out of 159 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Thu

Travelled with family and small children
Liked: Cleanliness, staff & service
Has public bath with good open hours. Reasonably clean. Will come back.
Stayed 3 nights in Aug 2024

6/10 Okay

Maryam

Travelled with family
An average hotel. No coffee 😔
This is a very average hotel. Location is good, close to Kyoto station but far from night life. The cleanness in the room is decent but the lobby has a bad smell, kind of like old smoke. Pillows are very uncomfortable. The public bath is nice and clean. There is no coffee in the room or in the lobby, you should go and buy coffee in the morning. They provide Japanese style PJ and free beer in the afternoon which is nice.
Stayed 3 nights in Dec 2023

10/10 Excellent

Lin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff.
Stayed 3 nights in Aug 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Close to all the transportation and restaurants.
Stayed 3 nights in Apr 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Location, Clean Rooms, Hot Public Baths
Our stay at Hotel Sanoya in Kyoto was very enjoyable. The hotel is conveniently located close to Kyoto Station and the staff was extremely helpful, professional and friendly. The rooms are Japanese style with tatami and futons, which is exactly how I like it. The rooms were very clean and I did NOT detect any cigarette smoke smell (which can be a consideration in Japanese hotels). The public bath was spacious and hot, though our room also had a private bath tub/shower as well. As a tip, Kyoto Station is big, so in order to find the most convenient exit, head towards the "Porta" section of the station head out Exit A5 and turn left before crossing the street. The hotel is right there! Alternatively, if you want to hit up a combini, Exit A3 takes you out right next to FamilyMart and you just cross the street (with Kyoto tower on your left) afterward to get to the hotel.
A 5-person room
Stayed 2 nights in Apr 2022

4/10 Poor

Pahoua

Disliked: Property conditions & facilities, room comfort
Outdated, smelly, bad futons
Was very disappointed that the mattress was uncomfortable to sleep on. The pillow was small and flat. Didn’t like the open area in lobby for smoking, it made the whole lobby smell!! We got the room with shower and bathroom which was a good idea but it room was outdated and shower and toilet was in different corner of the room. The doors and floor are so thin that we could hear everything around us!
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
I really enjoyed my stay there
Stayed 3 nights in Dec 2018

8/10 Good

GRACE, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience with a Ryokan
the location was great. close to the station. the staff were great and friendly. the rooms were comfortable. if you're not used to sleeping on the floor, it might be a problem. but for the experience it was great. Couldn't do it for more than a couple of nights.
Stayed 3 nights in Aug 2018

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grandsons first trip
Great Japanese breakfast. Location is very convenient.

4/10 Poor

Kory , La Jolla, CA

Disliked: Cleanliness, property conditions & facilities, room comfort
Wahitsu (Japanese room)
We booked for a Japanese room but it was very small and was far from a Japanese room as I know of it. The room had very poorly repaired and scratched-all-over furniture. The room was the same floor with the sub-kitchen and very noisy. Staff was very kind and helpful, the only positive point. Will only recommend to the homeless person.

8/10 Good

Verified traveller

Liked: Staff & service
Very close to Kyoto Station. Convenient transport
Minimal facilities in room. Best thing is location.

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, old world charm
We were very pleased with the Ryokan style room. The comfortable futons were laid out by staff at 7:30 pm, there were various size robes and slippers available in room. The public bath was clean and tasteful. The Japanese traditional breakfast was delicious, and added an old world charm to our whole experience. The staff speaks very little English but enough to patiently make our needs known. It was located in walmi g distance to the train station which made it easy to get around.We would definately stay there again.

8/10 Good

W from Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, location, comfortable room.
The staff are very helpful and meals are all delicious.

10/10 Excellent

John, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the train station
It is clean and has big space. The hotel staff is very nice. All of our family members are happy for staying 4 night there. The only thing I am not happy is that the restaurant is not a walk-in place. You have to reserve the food before you can get in. The restaurant staff does not know english at all. But it doesn't matter. There are huge food selections in the train station. It only take 1 min to walk there.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely ryokan experience
Great for an authentic Japanese experience. Very close to Kyoto station. If you want their evening meal you should request that by 6pm the night before

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

SIEW NEO, Singapore

Liked: Staff & service
One night stay in Kyoto
Stayed one night. Overall quite good .Tried the public bath in hotel , which is quite relaxing. Hotel name on the front of building very small , so have to watch out for it , as I missed the name twice !!

8/10 Good

DIEP TN, Vietnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Futon room is spacious and comfort except the bathroom is pretty small and old

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic traditional Japanese style room.
The hotel, though a bit old, does not show it's age and is very elegant and clean. the staff are really nice and helpful.

6/10 Okay

FUNG LING, Hong Kong

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Family stay
Convenient location, bathroom is very clean, staff attitude is positive and helpful. Hotel condition is old, we could hear people chatting from the other side of the room clearly. My husband went down to the front desk to file a complaint in the middle of the night and it was addressed immediately. Breakfast is traditional Kyoto style, nice presentation and tasted good.

10/10 Excellent

Imelda, Jakarta,Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sanoya Hotel by Kyoto Station
We choose a Ryokan style room. It was very big and interesting with Tatami matts and sliding partitions. The service was fine and the staff were very friendly and helpfull. The authentic Japanese breakfast was a great experience. I would recommend for ryokan experience. The only negative feature was that there was a smell in the toilet area which was detectable when we entered the room.

8/10 Good

Chris, Brisbane, OZ

Liked: Cleanliness, staff & service, room comfort
Great experience with Japanese style room.
Very handy location to Kyoto train station, walking distance to CBD. Staffs are very nice even limited English. Breakfast is very good, too. I'd send pics to my friends who are willing to Japan. Thanks a lot.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

6/10 Okay

Isra, Bangkok

Liked: Room comfort
Good value for money -very close to Nagoya station
Stayed at twin room. The room and bathroom are rather small which is expected. Bedding were quite comfortable. Window can not be open though. Quite a good value for money. Excellent plus is that it's very close to JR Nagoya with Subway just around the corner. Familymart also very close by. Good quick stop before traveling elsewhere but staying too long might make you stressed out due to small space and locked window.

8/10 Good

Margaret, Brisbane

Liked: Cleanliness, staff & service
Traditional Excellence
Terrific stay, the comfort was good considering we were a family first time experiencing traditional Ruakans and futons. Hotel was very well situated to train, entertainment.