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Timber Ridge Lodge and Waterpark

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Timber Ridge Lodge and Waterpark

Water park
Exterior
2 Bdrm Countryside - 6 waterpark pass
1 bedroom, premium bedding, pillow-top beds, iron/ironing board
Children's area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Hot tub
    Hot tub
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
7020 Grand Geneva Way, Lake Geneva, WI, 53147
  • Moose Mountain Falls Waterpark
    1 min walk
  • Dan Patch Stables
    8 min walk
  • Geneva Lake Museum
    5 min drive
  • Kenosha, WI (ENW-Kenosha Regional)
    38 min drive

Room options

View all photos for Standard Room

1 bedroom, premium bedding, pillow-top beds, iron/ironing board

Standard Room

  • 70 sq m
  • Studio
  • Resort view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for 2 Bdrm Countryside - 6 waterpark pass

1 bedroom, premium bedding, pillow-top beds, iron/ironing board

2 Bdrm Countryside - 6 waterpark pass

  • 90 sq m
  • Studio
  • Resort view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior
Holiday Inn Club Vacations at Lake Geneva Resort, an IHG Hotel
Pool
Hot tub
Spa
Kids pool
4.3 out of 5, Excellent, (801)
The price is AU$145
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Holiday Inn Club Vacations at Lake Geneva Resort, an IHG Hotel

About the area

Lake Geneva

With a stay at Timber Ridge Lodge and Waterpark in Lake Geneva, you'll be in a regional park, just a 1-minute walk from Moose Mountain Falls Waterpark and 8 minutes by foot from Dan Patch Stables. .This family-friendly aparthotel is 2 mi (3.3 km) from Geneva Lake Museum and 2.1 mi (3.4 km) from Geneva Lake.
View more Aparthotels in Lake GenevaOpens in a new window

What's nearby

  • Moose Mountain Falls Waterpark - 1 min walk - 0.2 km
  • Riviera Beach - 5 min drive - 3.8 km
  • Lake Geneva Cruise Line - 5 min drive - 3.8 km
  • Riviera Ballroom - 5 min drive - 3.8 km
  • The Mountain Top at Grand Geneva Resort - 12 min drive - 6.2 km

Getting around

  • Fox Lake Station - 28 min drive
  • General Mitchell Intl. Airport (MKE) - 49 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Culver's - ‬5 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Starbucks - ‬5 min drive

About this property

Timber Ridge Lodge and Waterpark

Family-friendly ski aparthotel with a full-service spa
Timber Ridge Lodge and Waterpark offers 223 accommodations with fireplaces and coffee/tea makers. Rooms open to patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with jetted bathtubs, complimentary toiletries, and hair dryers.

37-inch LCD televisions come with premium cable channels. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Guests can play rounds at the 36-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, an indoor tennis court, a health club, and a sauna.

Children under 6 years old are not allowed in the spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

WELL Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy. Children under 16 years old are not allowed in the spa without adult supervision.
Treat yourself to a stay in one of the 223 guestrooms, featuring fireplaces and LCD televisions. Your pillowtop bed comes with premium bedding. Rooms have private patios. Kitchens are outfitted with full-sized refrigerators/freezers, stovetops, and microwaves. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as a complimentary water park and a health club. This aparthotel also features concierge services, an arcade/game room, and ski storage.
Stop by the aparthotel's restaurant, Smokeys Bar-b-que House, for lunch or dinner, or grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Lake Geneva? This aparthotel has 3498 square feet (325 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Smokeys Bar-b-que House - This family restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Hungry Moose Food Court - This poolside buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Languages

English, Spanish

Property amenities

Ski

  • Close to a ski area
  • Ski storage
  • Ski equipment hire
  • Skiing lessons on site
  • Downhill skiing on site

Pool/Spa

  • Outdoor pool
  • Indoor pool
  • A hot tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • Spa treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Outdoor treatment area
  • Body scrubs
  • Manicures and pedicures
  • Facials
  • Body wraps

Internet

  • WiFi available

Parking and transport

  • Free uncovered self-parking on site
  • On-site parking includes off-street options
  • Limo/town car service

Family friendly

  • Children stay for free (see details)
  • Children's pool
  • Playground

Restaurants on site

  • Smokeys Bar-b-que House
  • Hungry Moose Food Court

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Dishwasher
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Water dispenser
  • Freezer
  • Cleaning supplies

Dining

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Bed sheets provided
  • Rollaway/extra beds: USD 16.28 per night

Bathrooms

  • Bath or shower
  • Jetted
  • Free toiletries
  • Towels provided
  • Hairdryer

Living spaces

  • Fireplace
  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 37-inch LCD TV with cable service
  • Games room

Outdoor areas

  • Patio
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business centre
  • Conference space (3498 square feet)

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Grab bar near toilet
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Multilingual staff
  • Housekeeping (on request)
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Hair salon
  • Wedding services
  • Banquet hall

Location highlights

  • In a rural location
  • In a regional park

Things to do

  • Water park
  • Health club
  • Outdoor tennis courts
  • Indoor tennis courts
  • Fitness facilities nearby
  • Lazy river
  • Waterslide
  • Snow sports gear
  • Golf buggy
  • Tennis lessons on site
  • Yoga classes on site
  • Ice skating on site
  • Bike hire on site
  • Basketball on site
  • Fitness classes on site
  • Snowboarding on site
  • Sledging on site
  • Golf lessons on site
  • Golf course on site
  • Kayaking nearby
  • Sailing nearby
  • Waterskiing nearby
  • Ecotours nearby
  • Snowmobiling nearby
  • Mountain biking nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher

General

  • 223 rooms
  • 4 floors
  • 1 building

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 10:00 PM and 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 16.28 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 37.98 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Nearby fitness center access
  • Partner property access
  • Partner property pool access
  • Phone calls
  • Pool access
  • Shuttle service
  • Ski shuttle
  • Spa access
  • Spa tub access
  • Sporting facilities or equipment
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee for check-in between 10:00 PM and 2:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 16.28 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

The seasonal pool will be open from May 24 to September 02
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 6 years old are not allowed in the spa tub without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Timber Lodge
Timber Ridge Lodge
Timber Ridge Lodge & Waterpark
Timber Ridge Lodge & Waterpark Lake Geneva
Timber Ridge Lodge Waterpark
Timber Ridge Waterpark
Timber Ridge Waterpark Lake Geneva
Timber Ridge Lodge Waterpark Lake Geneva
Timber Ridge Lodge Waterpark
Timber Ridge Waterpark Geneva
Timber Ridge Lodge and Waterpark Aparthotel
Timber Ridge Lodge and Waterpark Lake Geneva
Timber Ridge Lodge and Waterpark Aparthotel Lake Geneva

Timber Ridge Lodge and Waterpark Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1359 out of 2562 reviews" "
Rating 8 - Good. 761 out of 2562 reviews" "
Rating 6 - Okay. 253 out of 2562 reviews" "
Rating 4 - Poor. 110 out of 2562 reviews" "
Rating 2 - Terrible. 79 out of 2562 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Omar

Stayed 2 nights in Jul 2024

4/10 Poor

Kelly

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
We have been her multiple times but the waterpark was a huge disappointment.
Stayed 1 night in Aug 2024

10/10 Excellent

Stefanie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I saw mixed reviews online but decided to try it anyway. I was very happy with our entire stay. Checkin was very easy, took less than 5 minutes. The rooms truly are suites. You walk into a nice well stocked kitchen, past a huge bathroom with a big whirlpool tub (shower water pressure was typical hotel low but they have removable and height adjustable hand held sprayer so it was fine). Livinging room has a nice chair and full size couch that were both very comfortable. Pull out bed was of course uncomfortable as basically all of them are; my child didnt complain. The bedroom had lots of space and its own closet. The towels and sheets were standard hotel issue no upgrades. Based on reviews i brought my own linens but did not need them as i used the provided ones with no issues. Pool towels are provided but you do have to leave them at the pool so you may prefer to bring a pool towel. The waterpark area was much smaller than your WI Dells hotels but was of the same quality. There could have been more communication about the activities, i didnt realize that several of them are off site. They have a trolly that will take you between locations so make sure you ask where things are being done. Price is probably the deal breaker for me. Hotel is set up perfect for a full week stay but the price to stay more than 2-3 days starts adding up real fast.
Stayed 1 night in Aug 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Jesse

Liked: Property conditions & facilities
Such a great indoor water park! I thought this would be a trip more so for the kids, but my wife and I enjoyed it just as much. Welcoming staff, great arcade, and good food - planning a return soon.
Stayed 2 nights in Aug 2024

6/10 Okay

Stephanie

Travelled with family and small children
Room was large but outdated and not very clean. We found some bugs in our room and a Cheeto under the bed. The laundry room did not have detergent for sale and they didn’t have detergent for sale at the front desk despite what the website says
Stayed 3 nights in Aug 2024

10/10 Excellent

Vikas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent time we had
Stayed 3 nights in Aug 2024

10/10 Excellent

Chris

Stayed 1 night in Aug 2024

10/10 Excellent

Leslie

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Mohammed

Stayed 3 nights in Aug 2024

10/10 Excellent

robert

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
we loved the stay however improved communication at check in would be better.
Stayed 2 nights in Aug 2024

2/10 Terrible

Michael

Travelled with family
We have stayed here before and it was okay. This time we arrived at 4pm for a 4 pm Check In. However the room wasn’t ready, which I was okay with. The informed me that I would receive a text soon telling me my family’s room was ready, I waited an hour and no text came. I had to go to the desk for an update. The concierge told me she had sent the text and blamed it on my phone for not receiving the text. The room had many carpet stains and the kitchen wasn’t fully functional for cooking. I should have complained, but I’m not much of a complainer. At check out they said they would email me a receipt, but surprise no receipt in my mailbox. I have an extra charge on my credit card and I don’t know what it is. Be sure to check and ask questions or avoid staying here.
Stayed 1 night in Aug 2024

8/10 Good

suzie

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Cons: Our room smelled a funny when we checked in and the carpet was pretty gross, lots of stains also looked like some dried food splatter was stuck to the fridge when we checked in. The ice machine wasn't working and the vending machine was only accepting cash (it was later fixed) I wish they let us know at check out we could request free water bottles. Housekeeping never came by our room, I could have requested that but I assumed they would come by. Pros: my kids had a great time at the water park, the resort grounds and building are beautiful and a short trolley ride from The Grand and lots of restaurant options. (Although pricy) Kids loved the arcade as well. They are 5 and 6 and this was our second time here. Last time our room was much cleaner, but we were out and about most of the day.
Stayed 3 nights in Aug 2024

10/10 Excellent

morgan

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Tyler, Hauula

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My family of 5 had a great time staying here while attending some concerts at Alpine. Our kids had a blast and the customer service was next level.
Stayed 1 night in Jul 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Brent

Travelled with family
Liked: Cleanliness, amenities
The positives were the indoor/outdoor water park was awesome. Our kids loved it and it was clean and offered variety of activities. The restaurant served an excellent breakfast with healthy portions. Arcade and mini bowling were a hit as well. The negative was our room. It was clear situation where it's 3 years overdue for a renovation and update. Water damaged drywall in bathroom, pocket door to bedroom took full strength to move, multiple lamps had burned out lightbulbs. I didn't expect the Ritz as this is a family resort, but for the money paid, you expect better. I guess I would fork over more money to stay at the Grand next time and buy day pass to water park.
Stayed 2 nights in Aug 2024

8/10 Good

Phil

Stayed 2 nights in Aug 2024

10/10 Excellent

Delilah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Super family friendly - amazing atmosphere!
Stayed 2 nights in Aug 2024

10/10 Excellent

Nolan

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a great time!
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Was nice for family friendly! There was an incident with older guy we heard swearing in the stair well wasn’t very pleasant but other than that we had a great time. I wouldn’t blame that on the hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Angelo, Aurora

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
NEVER AGAIN !!!
Our room was in really bad condition, dirty, poor lighting and not commensurate with the daily price. Hotel was overall in bad condition, dated and not well maintained. Breakfast was a terrible experience with us waiting over 40 min to receive our cold food. We ended up sending my sons pancakes back as they were inedible. Overall a terrible experience
Stayed 1 night in Aug 2024

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024