The room was clean. We reserved a lake view room that wasn't a lake view, our view was of a torn apart parking lot and hotel roof. Room service was offered as an amenity; however, was not available. Called front desk to ask about room service, she was rude, said, "we don't do room service", and hung up the phone. We had to talk to someone at Harrahs to get answers. Wolf at Vanderpump was medicore, $80 for a NY steak with no flavor, salty salad, and potatoes that were like tiny potatoe chips with no flavor.