Room needed upgrade. Disgusting, filthy carpet gave us dirty feet, soiled socks, & had the room damp & musty. We wiped everything down with Lysol wipes & sprayed with Fabreeze before heading out for several hours. Came back & someone had been in our room. Unauthorized, no service was requested. We know because bed pillows we removed had been put back in place. Ice machine was always empty & after two days, they realized it was out of order, despite me reporting this upon our arrival. Air conditioner was extremely noisy; sounded like there was a wind storm outside. I wish the reviews i had read prior to booking had been more thorough. We will never stay here again & will not ever recommend to anyone.