8/10 Good
Pam
Travelled with family and small children
23 Aug 2024
Liked: Cleanliness, staff & service, amenities
This is a large property and not completely handicap accessible as there are many steps and you have to go a long way around to reach all areas, and sometimes that meant going outside and around. Our rooms were connecting, but again not accessible with the small door that goes between so we had to go out into the hallway each time we wanted to move between rooms with the chair. Our door to the balcony in one of our rooms had a large gap that moved each time the door to the hallway or the other balcony door was opened and a stiff breeze could be felt through it. When we asked for maid service on our second night they only left one facecloth in each of our 2 rooms and we numbered 5 adults and one child. They did not replenish the coffee or the coffee cups. We stayed in premium rooms with pool views. I would not recommend this if you do not want to listen to loud music and people in the pool until 10 p.m. as the rooms are not very sound proof to the outside. The beds are comfortable and so are the pillows. This resort is very spread out and the elevator was a very long walk from our room so if you have a walking disability make sure you ask for a room closest to the elevators. The ammenities are great for kids with a kid friendly hot tub, splash pad, indoor and outdoor pool and a small indoor play area for kids, but be aware it wasn't accessible. We enjoyed our stay, but not enough to return to stay in this same hotel and will try another when we return to Amish Country.
Pam
Stayed 3 nights in Aug 2024