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The Constance, The Whitlock, & The Dewey By The Lenox Collection

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Constance, The Whitlock, & The Dewey By The Lenox Collection

Free WiFi, bed sheets
Interior
TV
Front of property
Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Parking included

Explore the area

Map
11 Old Stockbridge Road, P.O.Box 1717, Lenox, MA, 01240-1717
  • Lenox Library
    ‪2 min walk‬
  • The Bookstore
    ‪4 min walk‬
  • Ventfort Hall Mansion and Gilded Age Museum
    ‪8 min walk‬
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Whitlock Inn)

Free WiFi, bed sheets

Deluxe Room, 1 King Bed (Whitlock Inn)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Dewey Inn)

Standard Room, 1 King Bed (Dewey Inn)

Standard Room, 1 King Bed (Dewey Inn)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Dewey Inn)

Standard Room, 1 Queen Bed (Dewey Inn)

Standard Room, 1 Queen Bed (Dewey Inn)

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds (Whitlock Inn)

Free WiFi, bed sheets

Double Room, 2 Double Beds (Whitlock Inn)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room,1 Queen Bed(Constance Inn)

Shower, designer toiletries, hair dryer, towels

Standard Room,1 Queen Bed(Constance Inn)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Dewey Inn)

Deluxe Room, 1 King Bed (Dewey Inn)

Deluxe Room, 1 King Bed (Dewey Inn)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Dewey Inn)

Deluxe Room, 1 Queen Bed (Dewey Inn)

Deluxe Room, 1 Queen Bed (Dewey Inn)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Whitlock Inn)

Free WiFi, bed sheets

Room, 1 King Bed (Whitlock Inn)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Whitlock Inn)

Free WiFi, bed sheets

Standard Room, 2 Double Beds (Whitlock Inn)

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Whitlock Inn)

Free WiFi, bed sheets

Standard Room, 1 King Bed (Whitlock Inn)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Whitlock Inn)

Standard Room, 1 Queen Bed (Whitlock Inn)

Standard Room, 1 Queen Bed (Whitlock Inn)

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King bed (Constance Inn)

Deluxe Room, 1 King bed (Constance Inn)

Deluxe Room, 1 King bed (Constance Inn)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Constance Inn)

Shower, designer toiletries, hair dryer, towels

Room, 1 Queen Bed (Constance Inn)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room,1 King Bed (Constance Inn)

Free WiFi, bed sheets

Standard Room,1 King Bed (Constance Inn)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Whitlock Cozy Queen)

Room, 1 Queen Bed (Whitlock Cozy Queen)

Room, 1 Queen Bed (Whitlock Cozy Queen)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed (Whitlock Inn)

Deluxe Suite, 1 King Bed with Sofa bed (Whitlock Inn)

Deluxe Suite, 1 King Bed with Sofa bed (Whitlock Inn)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed (Dewey Carriage House)

Room, 1 Queen Bed (Dewey Carriage House)

Room, 1 Queen Bed (Dewey Carriage House)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn)

Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn)

Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds (Constance Inn)

Suite, 2 Queen Beds (Constance Inn)

Suite, 2 Queen Beds (Constance Inn)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (Constance Cozy Queen)

Room, 1 Queen Bed (Constance Cozy Queen)

Room, 1 Queen Bed (Constance Cozy Queen)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Whitlock Inn)

Free WiFi, bed sheets

Deluxe Room, 1 King Bed (Whitlock Inn)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Constance Inn)

Deluxe Room, 1 Queen Bed (Constance Inn)

Deluxe Room, 1 Queen Bed (Constance Inn)

  • Sleeps 2
  • 1 Queen Bed

About the area

Lenox

With a stay at The Constance, The Whitlock, & The Dewey By The Lenox Collection in Lenox, you'll be within a 5-minute walk of Lenox Library and The Bookstore. .This hotel is 0.4 mi (0.6 km) from Ventfort Hall Mansion and Gilded Age Museum and 0.5 mi (0.9 km) from Shakespeare and Company.

What's nearby

  • Lenox Library - 2 min walk
  • Shakespeare and Company - 11 min walk
  • Tanglewood Music Center - 2 min drive
  • The Mount - 3 min drive
  • Bousquet Ski Area - 10 min drive

Getting around

  • Pittsfield Intermodal Transportation Center - 13 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 12 min drive

Restaurants

  • ‪Burger King - ‬6 min drive
  • ‪Antimony Brewing - Craft Brewery & Kitchen - ‬3 min drive
  • ‪The Locker Room - ‬7 min drive
  • ‪Joe's Diner - ‬7 min drive
  • ‪Arizona Pizza Co. - ‬5 min drive

About this property

The Constance, The Whitlock, & The Dewey By The Lenox Collection

Hotel in Lenox with free breakfast and a fitness center
The Constance, The Whitlock, & The Dewey By The Lenox Collection offers 66 air-conditioned accommodations with complimentary bottled water and designer toiletries. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Lenox hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 66 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include complimentary bottled water, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services, complimentary use of a nearby fitness facility, and a banquet hall.
A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include express check-out, a library, and coffee/tea in a common area. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness classes
  • Fitness centre
  • Pilates classes
  • Yoga classes

Conveniences

  • Banquet hall
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Wedding services

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Thin carpet in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Free bottled water

More

  • Local maps

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005001520
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators

Property is also known as

Rookwood Inn
Rookwood Inn Lenox
Rookwood Lenox
Rookwood Inn
The Constance
The Lenox Collection
The Constance The Whitlock The Dewey By The Lenox Collection

The Constance, The Whitlock, & The Dewey By The Lenox Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 221 out of 423 reviews" "
Rating 8 - Good. 113 out of 423 reviews" "
Rating 6 - Okay. 56 out of 423 reviews" "
Rating 4 - Poor. 23 out of 423 reviews" "
Rating 2 - Terrible. 10 out of 423 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Thomas

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We stayed at the Whitlock and was disappointed. The best part of the property is its outdoor garden and seating. The amenity information indicated a fire pit, there was one but no gas tank so it was useless . Also a complimentary continental breakfast. During the week the restaurant is closed but provided at the Constance. We didn’t see one other than staff other checking in. the person at the said someone would be at that desk until 10:00 pm however when our shower backed up and came close to flooding the bathroom, no answer at the desk and no call returned after leaving a message with the answering service. The pedestal sink in the bathroom was loose as it was coming off the wall. The decor is subpar for an in that points out when the Inn was built, unfortunately there wasn’t much in the way of antique furniture. Old couches and mismatched pieces.

8/10 Good

CORINNE

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old home. Floors slant on the 3rd floor though. Lots of character & beautiful area.
Stayed 1 night in Oct 2024

6/10 Okay

Barbara, milford

Stayed 2 nights in Oct 2024

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Whitlock was fabulous. We were able to park at the inn and then walk everywhere around the town. So convenient! The inn was very fun. Definitely an old inn, so we did not expect it to be like a modern hotel. It was classic western Massachusetts country style. We stayed in the fall foliage season, but the Whitlock would have been awesome in the summer season too. Thanks
Stayed 2 nights in Oct 2024

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I loved that it was right in town on the main street
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Anne S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Oct 2024

10/10 Excellent

Vi

Liked: Cleanliness, amenities, property conditions & facilities
Having to walk up 3 flights of stairs
Stayed 2 nights in Oct 2024

6/10 Okay

Mallory

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff went above and beyond to make our stay comfortable - especially Logan. Unfortunately, the rooms and corridors are in desperate need of new carpeting and general updates. The rooms were clean enough but the cobwebs on the beside lamps and dust on the bedside tables added to the dingy feeling. The small staff seemed overwhlemed - Shame on the owners for not investing more in their property and providing their excellent staff with the tools for success. With rates of $200-$400 per night, there should be some basic amenities like a spotless, update room with the ability to control the temperature. It was either boiling or cold from cracking a window and using the window fan in the middle of October as the only way to cool down the room.
Stayed 1 night in Oct 2024

8/10 Good

Michael, Fort Lauderdale

Stayed 1 night in Sep 2024

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice 3 night stay at at the Constance
We had a lovely deluxe king second floor room at the Constance. Noah was friendly and at the desk til 10pm. The bed and pillows were comfortable, nice size TV with built in Roku to access your streaming services, and easy temp control in the room. The continental breakfast was convenient, as was the free coffee and snacks throughout the day. It is a beautiful old house, and it was a 4.5 star experience. Lenox is lovely, we especially enjoyed driving up to Williamstown, seeing the Clark Institute, and driving part of the Mohawk Trail. The Norman Rockwell museum was great but too crowded on a weekend. We enjoyed the Mount, and an interesting tour at Arrowhead. There is a lot to do in the area. We would gladly stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fall beauty in Lenox!
Great experience! Town so full of Fall color. Nice rooms with balaconies. Close to many activities.
Stayed 1 night in Oct 2024

8/10 Good

Stevens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were put on the third floor and only one other couple was in the building. The room was a bit small, and there was no chair to sit in. The bathroom however was newly remodeled
Stayed 1 night in Oct 2024

8/10 Good

Pammy

Liked: Amenities
We stayed at the Dewey, very beautiful area. Walking distance to restaurants.
Stayed 1 night in Oct 2024

10/10 Excellent

Douglas

Liked: Staff & service, property conditions & facilities
New England Holiday!!
Very beautiful environment.
Stayed 1 night in Oct 2024

8/10 Good

Wayne

Liked: Amenities
It was very nice for the most part, but we couldn’t control the heat very well and for October it was a little in between chilly and hot.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Quiet and comfortable
Stayed 1 night in Oct 2024

8/10 Good

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a lovely old establishment, originally built in 1825. The rooms were quaint and lovely and had upgraded,,modern but small bathrooms. It also has a lovely large porch that looks out over the Berkshires. If you have a hard time walking or climbing stairs, please be sure to ask for a room on the first or second floor. the climb up to 3 is a little tricky. The parking is a bit tight as well. All in all though, the staff goes out of their way to make you stay pleasant and memorable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Heather

Travelled with group
Stayed 3 nights in Sep 2024

6/10 Okay

Kathleen

Stayed 1 night in Oct 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

pat

Disliked: Property conditions & facilities
Check in person very nice and did help. Room temperature not controllable. No person in the facility. Had to go to Constance for assistance. Bed tilted and could not be changed. The parlor set up
Stayed 2 nights in Sep 2024

10/10 Excellent

Anne S

Beautiful location.
Stayed 1 night in Sep 2024

10/10 Excellent

Maria A L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building and considerate staff. It is ready to walk downtown from here and just as nice to spend a few hours reading in the porch.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is mediocre-- coffee cold my first day (OK the second). No cereal except granola. Congested area.
Stayed 2 nights in Sep 2024