4/10 Poor
Benjamin L.
23 Feb 2025
Disliked: Cleanliness
Good location but dirty sheets and bed linens and poor check-in experience
We booked this condo for a ski vacation due to the location close to Loon Mountain. Upon arrival, the room had not been cleaned even though we confirmed the check-in time with the cleaning service via email as part of the check-in process. After contacting the cleaning person, she did not have a key to the condo, so we had to let her in with the owner's keycard and waited an hour before the room was ready. We later found blood stains on the master bedroom bed sheets and multiple stain marks on the upstairs comforter. Lastly, the bunk bed was unusable since it was very wobbly and unstable from having multiple screws loose. It was also missing a top rail that posed a safety issue for young children sleeping up there. We did not feel safe having our kids sleep in it and they were disappointed. These issues were eventually resolved after contacting the management company (Evolve) who got us in contact with the owner the next morning. These issues should not have popped up in the first place. We did find some positives in the rental. The condo was cozy and the shuttle service to Loon Mountain was a bonus. It is highly unlikely we will rent this listing again.
Benjamin L.
Stayed 3 nights in Feb 2025