The first room I stayed in was a bit poorly on the third floor. It had an odor to it, the floor looked like it hadn't been swept that well, there was black around the underside crevices of the bath, the toilet ran, the phone didn't work, just not a great experience, and it kind of grossed my kid out. The second floor room looked like it had been updated and was better. I didn't check the bath, but relatively a better experience. Without seeing the second floor room, I would have given an awful rating.
Put some dang ice in the water in the lobby. The ice machine is right there.
Breakfast didn't seem too tempting. I appreciate you offer it, but waffles and cereal seemed to be the only options, which I get you might not have a kitchen, but maybe some fruit or something?