10/10 Excellent
Rama
Travelled with partner
15 Jan 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband & I stayed at the Fairfield Inn & Suites by Marriott Los Angeles LAX/El for one night. This proved to be a good experience to stay here. Our suite was clean, spacious with comfortable beds. The staff was warm and welcoming, especially the front desk receptionist (sorry I forgot your name young man ☹) who was very nice with excellent customer service skills. He also gave us some very helpful information about how to best use our time and see important places in LA.
Complimentary breakfast is offered which could have been better because it didn’t cater so well for me (a vegetarian) but had plenty of choice for the non-vegetarians. Hot Coffee /Tea and popcorn are available 24-7 opposite to the front desk.
Tip- remember to call the hotel to pick you up when you reach the airport; we waited for almost 45 min for the shuttle to pick us up from LAX. However, when we called the hotel to get us picked up, we were picked in under 10 minutes.