Palm Garden Hotel

3.0 star property

Photo gallery for Palm Garden Hotel

Lobby sitting area
Point of interest
Restaurant
Point of interest
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
495 N Ventu Park Rd, Thousand Oaks, CA, 91320
  • Conejo Valley Botanic Garden
    ‪4 min drive‬
  • Los Robles Hospital and Medical Center
    ‪5 min drive‬
  • California Lutheran University
    ‪9 min drive‬
  • Van Nuys, CA (VNY)
    ‪47 min drive‬

Room options

Room, 2 Queen Beds (Courtyard)

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed (Courtyard)

  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible

  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible

  • 25 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Thousand Oaks

When you stay at Palm Garden Hotel in Thousand Oaks, you'll be in a regional park, within a 5-minute drive of Conejo Valley Botanic Garden and The Oaks. .This hotel is 2.5 mi (4 km) from Santa Monica Mountains National Recreation Area and 3.1 mi (5 km) from Los Robles Hospital and Medical Center.

What's nearby

  • Conejo Valley Botanic Garden - 4 min drive - 4.0 km
  • Los Robles Hospital and Medical Center - 5 min drive - 5.1 km
  • Santa Monica Mountains National Recreation Area - 8 min drive - 4.0 km
  • California Lutheran University - 9 min drive - 8.2 km
  • Ronald Reagan Presidential Library - 15 min drive - 17.8 km

Getting around

  • Camarillo Station - 9 min drive
  • Los Angeles Intl. (LAX) - 69 min drive

Restaurants

  • ‪In-N-Out Burger - ‬13 min walk
  • ‪Sports Academy - ‬3 min drive
  • ‪Starbucks - ‬3 min walk
  • ‪Del Taco - ‬2 min walk
  • ‪Saffron Indian Cuisine & Bar - ‬1 min walk

About this property

Palm Garden Hotel

Suburban hotel with free breakfast and a fitness center
Palm Garden Hotel offers 140 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 42-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in August 2019.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 140 air-conditioned rooms featuring refrigerators and microwaves. 42-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a satisfying meal at Selvin's Restaurant serving guests of Palm Garden Hotel. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Thousand Oaks? This hotel has 6501 square feet (604 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.
Selvin's Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Selvin's Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,501 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Firepit
  • Garden
  • In a regional park
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 5.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Garden Palm Hotel
Hotel Palm Garden
Palm Garden
Palm Garden Hotel
Palm Garden Hotel Thousand Oaks
Palm Garden Thousand Oaks
Hotel Palm Garden
Palm Garden Hotel Hotel
Palm Garden Thousand Oaks
Palm Garden Hotel Thousand Oaks
Palm Garden Hotel Hotel Thousand Oaks

Palm Garden Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 771 out of 1181 reviews
Rating 8 - Good. 275 out of 1181 reviews
Rating 6 - Okay. 84 out of 1181 reviews
Rating 4 - Poor. 25 out of 1181 reviews
Rating 2 - Terrible. 26 out of 1181 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Stephi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice atmosphere and location!
We stayed for 5 nights and it was a great experience. I really like the outdoor areas with nice comfortable places to sit. The staff were friendly and accommodating. They were consistent and responsive with cleaning requests. The restaurant (Selvin's) has fantastic service, food and cocktails! There is a brunch (included w/booking) in the restaurant which is pretty good. This is the only glitch: The staff is the brunch room made us very uncomfortable. They have two tip jars- so I'm not sure if this had to do with the behavior. They were constantly hovering around and often in the way. I saw them standing-arms folded-staring at the guests several times as they were serving themselves. The brunch closes at 11am, and not only do they pack it up IMMEDIATELY (coffee and all), they start packing it up early while people are still getting food. One morning they turned on some machine at 10:45. It appeared to be in the pizza oven, sounded like a vacuume. The sound was horrendous and very loud. I stepped outside to take a phone call and got locked out of the restaurant- with my purse and phone inside. They had locked the doors prior to closing and I had to go to the front desk to get back in. Aside from the pushy staff at the brunch, the rest of the stay was fantastic. The hotel is beautiful.
Stayed 4 nights in Dec 2024

6/10 Okay

Chris

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Scott, San Francisco

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll keep this brief because it’s my second review for this hotel in 30 days, and with good reason. This place is excellent, and I will certainly return again! They do everything well: Professional, friendly, welcoming staff Clean, modern rooms and common areas Safe, abundant parking Pet friendly Good breakfast What more needs to be said. :-)
Stayed 1 night in Jan 2025

10/10 Excellent

Cathy, Monte sereno

Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Super nice. Great vibe. Grounds are very well kept. Great for dogs. Wish rooms had carpet.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
Not great
It was just okay. Small room, a/c leaked all over the floor and from rooms above us. After cleaning the room it had a terrible bleach smell
Stayed 5 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are tiled floors; lovely bedding; perfectly located.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lisette, Lake Bluff

Stayed 2 nights in Dec 2024

10/10 Excellent

ZHENYU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The overall experience is good. It would be better to have an EV charging station.
Stayed 1 night in Dec 2024

10/10 Excellent

trudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel. Great service and amenities .
Stayed 1 night in Dec 2024

10/10 Excellent

Juliana Rose, Pearland

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This was our second stay at the Palm Garden Hotel and we were not disappointed. I have family in the area and it is a lovely place to stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean for a great price!
Stayed 4 nights in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Amenities
Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Lynn

Travelled with partner
Liked: Cleanliness, staff & service
We were given a choice of a room on the freeway or a quieter room which was on the second or third floor with no elevator. My husband and I both have bad knees and stairs are difficult for us so there was no choice but to choose the one with an elevator. Impossible to sleep with the traffic noise so we checked out and went elsewhere.
Stayed 9 nights in Dec 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and so convenient. Very nice property!
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Yukiko

Stayed 2 nights in Nov 2024

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Misty Rae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was the bathroom had a consistent terrible odor! Stay was amazing otherwise.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yukiko

Stayed 2 nights in Nov 2024

8/10 Good

Sergio

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Did not like breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

Randall

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight business stay
Nice and quiet stay for business.
Stayed 1 night in Dec 2024

4/10 Poor

Haley

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Very disappointed with our stay at this property. First off, we picked this property due to breakfast offered in the morning. When we went down in the morning to get it the front desk stated “it’s not open and I can’t tell you why”. Also starting at 5am it is so loud around the property. Many homeless around the property. Carpet inside room had many visible stains. Staff overall was just not very welcoming or nice.
Stayed 2 nights in Dec 2024