Hard Rock Hotel Los Cabos All Inclusive

4.5 star property

Photo gallery for Hard Rock Hotel Los Cabos All Inclusive

5 outdoor pools, pool umbrellas, pool loungers
Outdoor banquet area
Lounge
Aerial view
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

Map
Polígono 1, Fraccionamiento Diamante, Cabo San Lucas, BCS, 23473
  • Diamante Golf Courses
    ‪11 min drive‬
  • Marina Del Rey
    ‪19 min drive‬
  • The Arch
    ‪19 min drive‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪51 min drive‬

Room options

Rock Royalty Ocean View 2 Queen Beds

  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Rock Suite Ocean Front ( Two Bedroom ) with Personal Assistant

  • 164 sq m
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Deluxe Gold Two Queen Beds

  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

Rock Suite Ocean View ( Two Bedroom ) with Personal Assistant

  • 164 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Deluxe Partial Ocean View King

  • 48 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Swim Up King

  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Pure® Wellness King

  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Partial Ocean View Two Queens Beds

  • 48 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Rock Suite Ocean View ( One Bedroom ) with Personal Assistant

  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Family Two Bedrooms

  • 97 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Rock Suite Rooftop Terrace Ocean View (Two Bedroom) with Personal Assistant

  • 164 sq m
  • Ocean view
  • Sleeps 7
  • 2 Queen Beds and 1 King Bed

Rock Suite Swim-up Ocean Front (Two Bedroom) with Personal Assistant

  • 164 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Rock Suite Swim-up Ocean Front (One Bedroom) with Personal Assistant

  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Rock Suite Rooftop Terrace Ocean View (One Bedroom) with Personal Assistant

  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Rock Suite Ocean Front ( One Bedroom ) with Personal Assistant

  • 115 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite King

  • 76 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Rock Royalty Ocean View King

  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed (Gold)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Cabo San Lucas

With a stay at Hard Rock Hotel Los Cabos All Inclusive in Cabo San Lucas, you'll be 3.5 mi (5.6 km) from Diamante Golf Courses and 6.2 mi (10 km) from Cabo San Lucas Country Club. .This all-inclusive hotel is 7.4 mi (11.9 km) from Marina Del Rey and 7.4 mi (11.9 km) from The Arch.

What's nearby

  • Diamante Golf Courses - 11 min drive - 5.6 km
  • Quivira Golf Club - 13 min drive - 5.8 km
  • Marina Del Rey - 19 min drive - 12.0 km
  • The Arch - 19 min drive - 12.0 km
  • Medano Beach - 31 min drive - 13.3 km

Getting around

  • Los Cabos Intl. Airport (SJD) - 51 min drive

Restaurants

  • ‪Cafetto - ‬1 min walk
  • ‪Los Gallos - ‬9 min walk
  • ‪Toro Steakhouse - ‬9 min walk
  • ‪Lagoon Bar - ‬19 min drive
  • ‪Kanpai Sushi Cabo - ‬8 min drive

About this property

Hard Rock Hotel Los Cabos All Inclusive

Luxury hotel on the beach, with 5 outdoor pools
Hard Rock Hotel Los Cabos All Inclusive offers 639 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Cabo San Lucas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

ROCK SPA® has 36 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and detox wraps. The spa is equipped with a steam room. The spa is open daily.
Make yourself at home in one of the 639 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a health club, and a waterslide. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the hotel's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Hard Rock Hotel Los Cabos All Inclusive has 8 restaurants on site.
Late night fare is available from 24-hour room service.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Land activities

Kids club

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 36 treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Due to strong currents, swimming is not permitted at this property’s public beach.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 3200 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 49 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: MXN 3200 per pet, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hard Rock Hotel Los Cabos All Inclusive Cabo San Lucas
Hard Rock Los Cabos All Inclusive Cabo San Lucas
Hard Rock Los Cabos All Inclusive
Hard Rock Los Cabos All Inclusive Cabo San Lucas
All-inclusive property Hard Rock Hotel Los Cabos All Inclusive
Hard Rock Hotel Los Cabos All Inclusive Cabo San Lucas
Hard Rock Los Cabos All Inclusive
Hard Rock Los Cabos Inclusive

Hard Rock Hotel Los Cabos All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 568 out of 1061 reviews
Rating 8 - Good. 196 out of 1061 reviews
Rating 6 - Okay. 115 out of 1061 reviews
Rating 4 - Poor. 83 out of 1061 reviews
Rating 2 - Terrible. 99 out of 1061 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Penni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers there were exceptional. The hotel was clean. Food was decent. Plenty of activities and bars! I just wish they had more chaise lounges by the pools. I was there for 5 days and only once did i get one. Either add more adult pools with lounges or put in more lounges at the adult pools already there. That was my only gripe about my stay. I thank all the workers there, you are all wonderful and so kind!
Stayed 4 nights in Dec 2024

10/10 Excellent

Purak

Liked: Cleanliness, staff & service, property conditions & facilities
We had great time at hard rock
Stayed 5 nights in Dec 2024

4/10 Poor

Blair

Travelled with family and small children
Disliked: Staff & service, amenities
Staff wasn’t good or attentive at all. So many mistakes every single day. Including rarely ever having our room clean. Booking the wrong reservations or wrong numbers. Staff ignoring guests to socialize amongst themselves.
Stayed 9 nights in Dec 2024

2/10 Terrible

christina

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Here’s a revised version of your message: I’ve never experienced anything like the service at Hard Rock Cancun. The staff and employees were a real disappointment. 1. Since the hotel is all-inclusive, no dinner reservations can be made. Most of the restaurants open at 5:30 PM, and it’s first-come, first-served. Every night, there’s a line of 50 people waiting before the doors even open. There’s no proper system in place for seating guests, which led to chaos. I saw people arguing with the hostesses each night after being told to come back at a certain time, only to still not be seated. The management at the front desk seemed clueless, lacking basic common sense and comprehension. After seeing reviews on Yelp, with pictures of the same manager being called out by name, I realized it wasn’t just us who experienced these issues. Also upon our arrival our shower head was broken, The elevator on our floor did not go down we had to use stairs, Tub on our patio was broken. This stay left me with a bad impression of Hard Rock Cancun. While I’ve had good experiences at other hotels, I will definitely not be returning to this one.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard Rock hotel is great and has everything you need. The food and facilities are all great. I used the gym 3 times and it has the most essentials. The only thing is they have loud music playing almost everywhere you go. Although it makes the resort lively, at times it be comes annoying when you want to relax. Thankfully they have a pool (Eden) that’s on the quiet side. They really do try to tailor to everyone. It’s great if you’re travelling with kids as the resort is very family oriented. Overall, I was impressed by how well the resort is maintained, and the friendliness of the staff.
Stayed 6 nights in Dec 2024

10/10 Excellent

Lakshmi Naarayanan, somerset

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer resort, facilities inside were really good. Good restaurants, very nice pools. Location was far away from any real civilization. Found the concierge/vacation planners pushy for whatever timeshare thing they were trying to sell, even after we told upfront we had no intention whatsoever to waste our time sitting through some presentation.
Stayed 3 nights in Dec 2024

10/10 Excellent

Marcelino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is nice little far away from everything.
Stayed 4 nights in Dec 2024

6/10 Okay

thomas

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Mona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how friendly te staff was. I also enjoyed all the amenities.
Stayed 4 nights in Dec 2024

6/10 Okay

Renee

Travelled with family
Liked: Staff & service
My how things have changed!! We have been back to this property over the years. This is our third time. On our first visit eveything was by reservation. You could make a plan for dinner or sitting by the pool. Now if you are a regular customer don’t plan on anything- except for waiting and hoping you can find a place to sit at the pool or a place to eat dinner at one of the specialty restaurants. It was frustrating to say the least. The wait staff were wonderful. Activities at the pool were fun. We come to this location because they have live music every day. With that said we were happy to be on vacation, but disappointed with some of the changes. Not sure we will be back.
Stayed 4 nights in Dec 2024

10/10 Excellent

pedram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

Rinkraj

Travelled with family
Liked: Cleanliness, staff & service
Food experience was not great. There is always long wait times even you wait your spot. Lots of promotions by marketing people, it's challenging to handle in them
Stayed 6 nights in Dec 2024

6/10 Okay

harprit

Travelled with family, Travelled with family and small children
Liked: Staff & service
We went for Christmas so we had a large group mixed with adults to preteens to children. We all got split up in different buildings. Beach was windy you are not allowed to go into water with the dangerous waves. The pools are heated is what they say but it does not feel that way when you are in the water. The pools by my building apparently were members only so we couldn’t go there. The main pool was not so big felt crowded and loud music so wasn’t really relaxing. The pools in front of main pool had the water slides for the kids also very cold kids went in a couple of times and were done for the trip. Small pool next to watersides ended up being kids pool they were all in there along with the one cold hot tub the kids were allowed in. Also was kind of chaotic with so many kids in that one area definitely not relaxing or fun. So we went searching for Eden pools on other opposite end the kids found the water not as cold as other areas so we ended up in this area. This was actually the only hot tub I found that had warm water. The kids were repeatedly kicked out of the hot tub so we gave up going in there. Last day we noticed a family speak back to security telling them their child was 14 and they allowed him to stay. Is was inconsistent based on who was enforcing the rule. Kids also could not throw ball in the pool I tried to organize pool voyellball but was told could not .We gave up and left hotel and went to marina and had a much better day at beach there.
Stayed 4 nights in Dec 2024

8/10 Good

Lara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Mihir S

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too far from everything Rooms doesn’t seem to have any noise cancellation.. can hear loud music all times.. Restaurant wait times and reservations needs are ridiculous long. No pool chairs available to sit for most part of the day. Beach water is not accessible either for swim.
Stayed 5 nights in Dec 2024

2/10 Terrible

Elsa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was roaches in our room. Wanted to go in our luggage
Stayed 5 nights in Dec 2024

10/10 Excellent

Jason, capitol heights

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Dec 2024

10/10 Excellent

Lea

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first trip to Cabo and my family loved it. Ive been to multiple all inclusive and this one was top notch on everyone. Room service was always quick and food was amazing. Never had to wait long for the restaurants. All of the food options didnt disappoint! Staff was always so friendly and helpful.. definitely will be coming back!
Stayed 5 nights in Dec 2024

2/10 Terrible

Abida

Travelled with family
Disliked: Staff & service
Waiting lines for every service e.g 70 minutes to check in. 30$ deposit to get a towel to go for sea excursion wait in line for 15 mins and then to get refund when giving back towel wait another 20 minutes . .
Stayed 4 nights in Dec 2024

6/10 Okay

Tanmeet Singh, Riverbank

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff and service was great, for a newer hotel it looked aged.. I noticed a lot of cracks and broken tiles. I was disappointed that my room was not ready, had to wait 2 hours past check but arrived at noon.. I also found the continuous sales pitch to get to service and future packages..
Stayed 4 nights in Dec 2024

10/10 Excellent

Paul

Liked: Staff & service
Was a good experience
Stayed 8 nights in Dec 2024

6/10 Okay

Jeff

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Our stay at Hard Rock Los Cabos was disappointing, with several issues overshadowing the few positive aspects. The rooms were run-down and poorly maintained. The floors hadn’t been mopped in some time (though this was promptly addressed), the couches had stains, and the pullout bed frame was bent, forcing the kids to sleep on a bed curving like a bowl. It was one of the few places where I felt the need to wear sandals indoors rather than walking barefoot. The food was average, and the experience felt like being in an amusement park with long lines everywhere. One night, we waited over an hour and 40 minutes just to receive our food, and the manager seemed indifferent when we brought it up. On the bright side, the hibachi dinner was enjoyable, and the pool waitstaff were attentive. The spa was overpriced, with average massages, though the hydrotherapy experience was lovely. The Christmas Eve entertainment started poorly with staff singing off-key Christmas songs, though the second professional singer was better. Overall, the hotel didn’t live up to its reputation. Between the maintenance issues, poor cleanliness, and long waits, the experience lacked the luxury and relaxation we expected.
Stayed 4 nights in Dec 2024

4/10 Poor

Kiran Kaur

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property is located on a cliff so it is VERY WINDY and cold. No beach access because the winds literally will blow sand in your eyes. Also the disappointing part was that Hard Rock purchased this land knowing where it sits and they don’t heat the pools or jacuzzis. Every guest was so cold we could not swim either. So imagine paying thousands of dollars for.a beach resort with no beach and no swimming.
Stayed 4 nights in Dec 2024

8/10 Good

Michael, Sammamish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Kristie

Travelled with family
Liked: Cleanliness, staff & service
The pullout couch in our room was old and stained. We did not let our kids sleep on it. Staff were very friendly and wonderful. Restaurants were good. You have to get to the pool by 8am to even get a chair for the day.
Stayed 5 nights in Dec 2024