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The Residences at Hacienda Encantada

4.5 star property

Photo gallery for The Residences at Hacienda Encantada

Sauna, hot tub, steam room, Turkish bath/hammam, body treatments
Signature House, 4 Bedrooms, Ocean View | Private kitchen
Property grounds
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments
Chapel

Reviews

7.8 out of 10
Good

Popular amenities

  • All-inclusive
  • Breakfast available
  • Bar
  • Hot tub
  • Pool
  • Room service

Explore the area

Map
Carretera Transpeninsular Km 7.3, Corredor Turístico, Cabo San Lucas, BCS, 23450
  • Cabo del Sol Golf
    ‪17 min walk‬
  • Santa Maria Beach
    ‪13 min drive‬
  • Medano Beach
    ‪19 min drive‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪37 min drive‬

Room options

View all photos for Two Bedroom Luxury Villa

Two Bedroom Luxury Villa

Two Bedroom Luxury Villa

  • 220 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Signature House, 4 Bedrooms, Ocean View

Signature House, 4 Bedrooms, Ocean View

Signature House, 4 Bedrooms, Ocean View

  • 538.8 sq m
  • Ocean view
  • Sleeps 14
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium House, 3 Bedrooms, Ocean View

Premium House, 3 Bedrooms, Ocean View

Premium House, 3 Bedrooms, Ocean View

  • 294 sq m
  • Ocean view
  • Sleeps 10
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed

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About the area

Cabo San Lucas

When you stay at The Residences at Hacienda Encantada in Cabo San Lucas, you'll be on the beach, within a 15-minute drive of Cabo del Sol Golf and Cabo San Lucas Bay. .This beach resort is 7.1 mi (11.4 km) from Medano Beach and 9.2 mi (14.8 km) from The Arch.
View more Resorts in Cabo San LucasOpens in a new window

What's nearby

  • Cabo del Sol Golf - 17 min walk - 1.5 km
  • Cabo San Lucas Bay - 12 min drive - 9.0 km
  • Santa Maria Beach - 13 min drive - 6.3 km
  • The Arch - 17 min drive - 14.9 km
  • Medano Beach - 19 min drive - 11.5 km

Getting around

  • Los Cabos Intl. Airport (SJD) - 37 min drive

Restaurants

  • ‪Lobby Bar - ‬7 min drive
  • ‪La Cevichería - ‬8 min drive
  • ‪RosaNegra - ‬14 min walk
  • ‪El Eden Tequila Bar - ‬4 min walk
  • ‪Sunset Da Mona Lisa - ‬12 min drive

About this property

The Residences at Hacienda Encantada

Luxury resort on the beach, with 3 outdoor pools
The Residences at Hacienda Encantada offers 32 accommodations, which are accessible via exterior corridors and feature private pools and fireplaces. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels and DVD players. Accommodations at this 4.5-star resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, computers, and phones. Additionally, rooms include iPod docking stations and washers/dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holistic Spa has 3 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Guests under 18 years old are not allowed in the spa.
Treat yourself to a stay in one of the 32 individually decorated guestrooms, featuring fireplaces and private pools. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Kitchens are outfitted with full-sized refrigerators/freezers, stovetops, and microwaves. Computers with complimentary wired and wireless internet are provided to keep you connected, along with LCD televisions for entertainment.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a sauna, and a fitness center. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Los Riscos Restaurant, one of the resort's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 4 bars/lounges or 2 poolside bars. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Los Riscos Restaurant - Overlooking the ocean and pool, this fine-dining restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
La Trajinera - Overlooking the ocean, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.
El Patio snack bar - This poolside restaurant specializes in international cuisine and serves lunch only. Guests can enjoy drinks at the bar. Happy hour is offered.
La Pergola Restaurant - This poolside restaurant specializes in international cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Las Marias Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in Mexican cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at The Residences at Hacienda Encantada are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free shopping centre shuttle
  • Free self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 per person
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Patio snack bar
  • La Pergola Restaurant
  • La Trajinera
  • Las Marias Restaurant
  • Los Riscos Restaurant

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Table tennis

Family friendly

  • 3 outdoor pools
  • Children's pool
  • DVD player
  • Free cot
  • Highchair
  • In-room babysitting
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Playground
  • Private pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Grab bar in shower
  • No lift (single-level property)
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Computer
  • DVD player
  • IPod dock
  • LCD TV with premium satellite channels
  • Private pool

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Minibar
  • Mixer
  • Separate dining area
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Electrical adapters
  • Fireplace
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • Living room
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 95.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
4 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.95 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25 per person
  • Airport shuttle fee: USD 120 per vehicle (one-way)
  • Late check-out fee: USD 95.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property is professionally cleaned

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Hacienda Encantada Residences
Residences Hacienda Encantada
Residences Hacienda Encantada Cabo San Lucas
Residences Hacienda Encantada Condo Cabo San Lucas
Residences Hacienda Encantada Villa Cabo San Lucas
Residences Hacienda Encantada Villa
The Residences at Hacienda Encantada Resort
The Residences at Hacienda Encantada Cabo San Lucas
The Residences at Hacienda Encantada Resort Cabo San Lucas

The Residences at Hacienda Encantada Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 5 out of 14 reviews
Rating 8 - Good. 6 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 2 out of 14 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Slim

Stayed 3 nights in Nov 2023

10/10 Excellent

Linda

Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
The villa and property grounds were beautiful, the food was not good and at and the service wasn’t must better... slow service and even slower butler, which we paid for.. we saw him one time
Stayed 3 nights in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2018

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loved the villa it was supper nice and i like the restaurants you can use at the marina
Stayed 14 nights in Jul 2017

10/10 Excellent

Bri , san diego, ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly Surprised!
The home was amazing. Very clean and you have everything you need. The cleaning crew and your assigned butler ensures you have everything you need to enjoy the days there. they check with you constantly. You don't even want to leave the house - it is just so fun and perfect for families.
Stayed 4 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great villa for two families or 6 couples
Enjoyed the villa/residence very much. Layout, view, and bathrooms were GREAT! Wine fridge never worked, a few maintenance items needed and tried to take care of. Used Butler for groceries but would recommend going to WalMart or Costco instead. The groceries they provide are from the mini mart at the hotel store so not a great selection. Loved mostly hanging at the villa which was two story with great views from upstairs deck. Downstairs patio had a great pool, spa, BBQ bar and a firepit! Plus eight chaise lounges, chairs, etc. The downstairs media area had a sectional and TV but we honestly never turned on the TV. Butler will arrange shuttles to downtown very easily, but adds up with 8people. Plan on $40 for 8pp each way. Also most pools are awesome and have a swim up pool bar which was fun. Some had volleyball, bocce, ping pong, etc. and the best pool was the infinity pool which also had amazing views!
Stayed 4 nights in Jun 2017

2/10 Terrible

Judy, Southern California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, but beware of booking through Expedia
We had a splendid vacation at The Residences at Hacienda Encantada and I would love to give it a top review. Unfortunately, after paying in advance the full amount through Expedia, the hotel also charged the full amount at the end of our stay, saying the Expedia amount was a "deposit," which would be returned to us. Calls to the hotel result in being transferred from dept. to dept., then left on hold indefinitely. Just off the phone with Expedia (48-minute call). They will (once again) refer the case to a refund team. Wow.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
villa was beautiful but not close to anything
Alex our butler was nice and attentive. Seemed to be stretched a little thin for the amount of workload but handled it gracefully

8/10 Good

avc, san diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful villa on the beach
The residences at Hacienda Encantada are 5 star. Private pool - outdoor gourmet kitchen and beautifully decorated. Panoramic view of the ocean. The best part of the stay is the personal host/concierge. The hotel staff is pretty good, but the personal host assigned to us was incredibly helpful and knowledgeable. He was available 24 hours a day and always willing to go out of his way. It made our trip much more enjoyable.

8/10 Good

Robin, Houston

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disaster in Paradise
First let me say that our Villa was perfect in every way. My husband and I took our 3 children and the Villa was perfect for our family. The only complaint was the horrible service we received from our Concierge. We each received a door bracelet upon arrival. Only 2 worked. Our Concierge said he would take care of it and never did. When we later asked, his response was "Oh they never came??" But still we stayed with only 2 working bracelets. On the second night, we had issues with the hot tub and the thermostat inside the villa. We even slept an entire night with no A/C. Our concierge never came back to check on us for 2 days. We called, they sent maintenance that next morning to adjust. My husband saw our concierge at the Villa next to us and asked if he could come and show us how to work the thermostat correctly. He said ok and then drove off 3 mins later. He never came. We were very frustrated at that point. We called for a shuttle to take us to the lobby, it took over an hour. We felt as if we were a burden to our Concierge. We almost let it ruin our vacation but decided to enjoy our family time in spite of. Before we checked out, my husband wanted to buy a hat he saw at one of the vendor stands near the resort pool. Our concierge drove him there, my husband asked if he would wait and he said sure! When my husband briefly returned he was gone. Just horrible service. I have never written a bad review but I had to voice my concern with our stay. :(

6/10 Okay

Cabo Visitor, SF

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel but they charge for everything!
Beautiful location and we stayed in one of the Villa's which is gorgeous. View was amazing and the condo itself was spacious and well divided. It was a 3 bedroom (4 bed) condo BUT they charge per person, which when we arrived with 6 pp they charged us for 2 extra pp (I had originally booked for 4 and had 2 friends join last minute) but didn't think we had to notify the hotel since technically accommodates up to 8 pp. Also you must pay for wifi and get codes/PW for EVERY person, you can't have one that works for all devices. They could only give out 2 per call so we had to call several times to get a code/PW for each person...weird!!! The kitchen was not well stocked, we like to cook and it was not easy to have what we needed, the dishwasher did not work well so we had to run the cycle several times to finally be clean. I needed a crib and of course was charged daily for that as well. I've never been to a hotel that charges for a crib and I've ordered several at different hotels. The staff was friendly but it was just hard to overlook the cons when you pay top dollar for a villa.....

8/10 Good

Per

Stayed 1 night in Mar 2024

2/10 Terrible

Jeannethe

Travelled with family
Disliked: Property conditions & facilities
Yo hice una reserva y ni expedía ni el lugar me dieron lo que yo reserve
Stayed 1 night in Apr 2022