SpringHill Suites by Marriott Lynchburg Airport/University Area Reviews
Reviews
9.0
Wonderful
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My stay was only for one night and did not have an opportunity to check out the property. However it was very convenient to Chili’s next door as a dinner option.
This hotel is convenient to the airport. The room design was different. The breakfast was good. Dylan was very helpful and excellent at his breakfast duties. The hotel is under renovation, and we were told that previous to our stay.
So, the property was good and clean, and the service was great. However, our stay was not great as our whole family fell sick while we were there. My son actually ended up spending 2 days in the hospital. On our last night there the hotel lost power due to a storm and it was out for about 4 hours or more. They did not offer a refund for this even though their emergency lighting also was not working making traversing the stairwells dangerous. They only offered points to Mariott customers. So even though our stay was good up until the last night, with being sick and not being offered any refund for the last night due to the power being out, this left a bad taste in the mouth. They should at least have offered a refund for the one night without power.
We loved staying at this hotel for Liberty college move in weekend. The hotel was very accommodating and even had cold water and snacks available in the lobby. We would definitely stay here again!!
I have stayed here previously, and the cleanliness and attention to detail seems to be lacking. There was mold in the shower, hair visible in the couch, I had to call the front desk several times to ask that the people above our room stop stomping and jumping off of the beds early in the morning. It would stop for an hour and then started again. Probably won’t be staying here again.