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Lanai Riverside Apartments

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lanai Riverside Apartments

Exterior
Exterior detail
Lobby sitting area
Reception
Lunch and dinner served

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Washer
  • Gym
  • Pool
  • Barbecue grill
  • Room service
  • Parking included

Explore the area

Map
20 River Street, Mackay, QLD, 4740
  • Bluewater Lagoon
    2 min walk
  • Marque Bar & Grill
    1 min walk
  • Mackay Station
    7 min drive
  • Mackay, QLD (MKY)
    11 min drive

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • 120 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

  • 158 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Apartment, 1 Bedroom

48-inch LCD TV with digital channels, TV

Apartment, 1 Bedroom

  • 97 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Living room

Riviera Mackay

Kitchen
Washer
Dryer
Free WiFi
4.6 out of 5, Wonderful, (421)
The price is AU$210
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Riviera Mackay

About the area

Mackay

A stay at Lanai Riverside Apartments places you in the heart of Mackay, steps from Bluewater Lagoon and Caneland Central. .This luxury aparthotel is 0.5 mi (0.8 km) from Jubilee Park and 0.6 mi (1 km) from Artspace Mackay.
View more Aparthotels in MackayOpens in a new window

What's nearby

  • Bluewater Lagoon - 2 min walk
  • Caneland Central - 2 min walk
  • Mackay Enertainment and Convention Centre - 12 min walk
  • Harrup Park - 3 min drive
  • Mackay Base Hospital - 5 min drive

Getting around

  • Mackay Station - 7 min drive
  • Mackay, QLD (MKY) - 11 min drive

Restaurants

  • ‪The Coffee Club - ‬5 min walk
  • ‪Hungry Jack's - ‬5 min walk
  • ‪The Bavarian Mackay - ‬5 min walk
  • ‪Austral Hotel - ‬5 min walk
  • ‪KFC - ‬6 min walk

About this property

Lanai Riverside Apartments

Luxury aparthotel with free parking connected to a shopping center in Mackay
Lanai Riverside Apartments offers 36 accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers.

This Mackay aparthotel provides complimentary wireless Internet access. 48-inch LCD televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

Children under 10 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Make yourself at home in one of the 36 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private furnished balconies. 48-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and microwaves, and housekeeping is provided on request.
Be sure to enjoy recreational amenities, including an outdoor pool, a sauna, and a fitness center. This aparthotel also features complimentary wireless internet access, wedding services, and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at the aparthotel's restaurant, Tropical Phoenix Garden, or stay in and take advantage of the room service (during limited hours).
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Mackay? This aparthotel has 172 square feet (16 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
Tropical Phoenix Garden - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Marque Bar & Grill - This restaurant serves breakfast, lunch, and dinner. Open daily.
Lets Do Greek - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Beach

  • Beach towels

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sunloungers
  • Sauna

Internet

  • Free WiFi

Parking and transport

  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Free off-site parking

Family friendly

  • Cots (infant beds): AUD 15.0 per night

Restaurants on site

  • Tropical Phoenix Garden
  • Marque Bar & Grill
  • Lets Do Greek

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Dishwasher
  • Coffee/tea maker
  • Toaster
  • Electric kettle
  • Cookware/dishes/utensils
  • Cleaning supplies

Dining

  • 1 restaurant
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Hairdryer
  • Free toiletries
  • Towels provided

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 48-inch LCD TV with digital service

Outdoor areas

  • Furnished balcony
  • Terrace
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Laptop workspace
  • Conference centre (172 square feet of space)

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Housekeeping (on request)
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Luggage storage
  • Banquet hall
  • Wedding services
  • Restaurant dining guide

Location highlights

  • Connected to a shopping centre
  • On the river
  • On the waterfront
  • Near the boardwalk
  • Near the airport
  • In the business district
  • In the shopping district
  • In the city centre

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Security system

General

  • 36 rooms
  • 11 floors
  • 1 building
  • Built in 2009
  • Individually decorated

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (10:00 AM - 4:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for AUD 15.0 per night

Payment types

Important information

Optional extras

  • Late check-out fee: AUD 50 (subject to availability)
  • Housekeeping fee: AUD 100 per stay; may vary based on unit size
  • Crib (infant bed) fee: AUD 15.0 per night
  • Credit card charges are subject to a surcharge of 2.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 10 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision

Property is also known as

Lanai Riverside Apartments Mackay
Lanai Riverside Apartments
Lanai Riverside Mackay
Lanai Riverside
Lanai Riverside Apartments Mackay
Lanai Riverside Apartments Aparthotel
Lanai Riverside Apartments Aparthotel Mackay

Lanai Riverside Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 250 out of 419 reviews" "
Rating 8 - Good. 113 out of 419 reviews" "
Rating 6 - Okay. 29 out of 419 reviews" "
Rating 4 - Poor. 20 out of 419 reviews" "
Rating 2 - Terrible. 7 out of 419 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dung

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I checked in late and stayed overnight, have to leave very early in the morning so I don't really have much to say however, I am very happy with the apartment regarding it's cleanliness and tidiness and quite roomy.
Stayed 1 night in Sep 2024

8/10 Good

Nancy

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Sammy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Penny

Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
The apartment was perfect and so were the views of the river. Will definitely stay here again. Loved every minute of my stay
Stayed 1 night in Aug 2024

10/10 Excellent

ColinParawan

Travelled with family
Liked: Cleanliness, room comfort
Location Location Location
Hotel was clean however location was very noisy
Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property we stayed at with our 3 boys. Everything needed was provided and if we needed anything extra, reception was happy to provide. Clean rooms, quiet floor, all staff happy and friendly. We greatly enjoyed our stay and would stay here again.
Stayed 13 nights in Jul 2024

10/10 Excellent

Neville Ernest

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We had a very nice week here and loved that the bus stop and shopping centre were within an easy walk. The walking tracks around the apartments were a bonus. The view was great and the staff were very happy to answer any questions we had.
Stayed 7 nights in Jul 2024

10/10 Excellent

Marie

Stayed 2 nights in Jul 2024

10/10 Excellent

jennifer

Liked: Cleanliness, property conditions & facilities
Very spacious apartement the view is amazing walking distance to everything shops restraunts and clubs
Stayed 1 night in Jul 2024

8/10 Good

Mitchell, glenella

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lots of room in the apartment, not a small cramped up room like most.
Stayed 1 night in Jul 2024

6/10 Okay

Leanne

Stayed 4 nights in Jul 2024

6/10 Okay

Anne-Marie

Travelled with family
Lovely view and good location. Pool advertised as heated but cold. Room in need of maintenance.
Stayed 1 night in Jul 2024

8/10 Good

Jillian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very happy with our overnight stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Renea

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Jun 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

meghan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our room was massive! Very clean and tidy. Bed was very comfortable. Overall our stay was 10/10 couldn’t fault it. Would definitely stay here again
Stayed 1 night in Jun 2024

10/10 Excellent

Selena

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

wayne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stunning apartment right next to restaurants and the shopping precinct
Stayed 2 nights in May 2024

10/10 Excellent

Jeremy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were bigger and better then expected and pool area was excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Veronica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location and accommodation
Stayed 1 night in Apr 2024

10/10 Excellent

Therese

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment. Close to shops and restaurants. The apartment had everything we needed including dishwasher, washing machine and dryer. We will definitely recommend it to our friends.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kylie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great value for money
Stayed 2 nights in Mar 2024

2/10 Terrible

John

Stayed 6 nights in Jan 2024