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Quest Mackay on Gordon

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quest Mackay on Gordon

Spa
Lake
Premium bedding, in-room safe, desk, laptop workspace
Two Bedroom Apartment | Private kitchen
Front of property - evening/night

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
    Parking available
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Gym
    Gym
  • Spa
    Spa

Explore the area

Map
27 Gordon Street, Mackay, QLD, 4740
  • Queens Park Orchid House
    5 min walk
  • Artspace Mackay
    8 min walk
  • Mackay Enertainment and Convention Centre
    11 min walk
  • Mackay, QLD (MKY)
    8 min drive

Room options

View all photos for One Bedroom Apartment

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Apartment

  • 60 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Executive

Studio Executive

Studio Executive

  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment

Two Bedroom Apartment

  • 80 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for One Bedroom Executive Apartment

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Executive Apartment

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

  • 80 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Studio

Studio

Studio

  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the area

Mackay

With a stay at Quest Mackay on Gordon in Mackay, you'll be near the beach, within a 10-minute walk of Queens Park Orchid House and Artspace Mackay. .This luxury hotel is 0.7 mi (1.2 km) from Mackay Enertainment and Convention Centre and 0.8 mi (1.2 km) from Jubilee Park.

What's nearby

  • Mackay Enertainment and Convention Centre - 11 min walk - 1.0 km
  • Bluewater Lagoon - 17 min walk - 1.5 km
  • Caneland Central - 18 min walk - 1.6 km
  • Harrup Park - 2 min drive - 2.1 km
  • Mackay Base Hospital - 5 min drive - 4.0 km

Getting around

  • Mackay Station - 10 min drive
  • Mackay, QLD (MKY) - 8 min drive

Restaurants

  • ‪The Grazing Goat Cafe - ‬6 min walk
  • ‪Palace Hotel - ‬6 min walk
  • ‪Burger Urge - ‬2 min walk
  • ‪Zambrero - ‬6 min walk
  • ‪Jamaica Blue - ‬6 min walk

About this property

Quest Mackay on Gordon

Luxury hotel with a fitness center and spa services
Quest Mackay on Gordon offers 115 air-conditioned accommodations with DVD players and safes. Rooms open to balconies. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on weekdays only.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 115 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private balconies. 42-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Take advantage of the hotel's room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Room service (during limited hours) is available.

Languages

Arabic, English, Filipino, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 10 per day)
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–noon: AUD 10-25 per person
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • DVD player
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception
  • Vending machine

Guest services

  • Dry-cleaning service
  • Housekeeping (weekdays only)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Microwave
  • Fridge
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Reception hours are 8 AM to 11 PM on Saturdays; 8 AM to 9:30 PM on Sundays.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 10 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 25 per person
  • Self parking fee: AUD 10 per day
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 10 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mackay Gordon
Mackay Quest
Quest Gordon Apartment Mackay
Quest Mackay
Quest Mackay Gordon
Quest Mackay Gordon Apartment
Quest Gordon
Quest Mackay on Gordon Hotel
Quest Mackay on Gordon Mackay
Quest Mackay on Gordon Hotel Mackay

Quest Mackay on Gordon Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 240 out of 362 reviews" "
Rating 8 - Good. 85 out of 362 reviews" "
Rating 6 - Okay. 18 out of 362 reviews" "
Rating 4 - Poor. 14 out of 362 reviews" "
Rating 2 - Terrible. 5 out of 362 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable,spacious,well equipped and close to great restaurants
Stayed 1 night in Aug 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Fine Stay. Would definitely recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Callan

Liked: Cleanliness, staff & service, property conditions & facilities
Was very close to everything I needed
Stayed 1 night in Aug 2024

10/10 Excellent

Kris

Stayed 2 nights in Aug 2024

8/10 Good

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice, tidy, comfortable room. Value for money.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, modern rooms, well presented. Easy access to city and public transport.
Stayed 4 nights in Aug 2024

10/10 Excellent

Shane

Stayed 1 night in Jul 2024

10/10 Excellent

JANE

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great place to stay
I enjoy staying here has everything I need home away from home
Stayed 3 nights in Apr 2024

8/10 Good

Callum

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Charming but the bed sheets were dirty when we got there. We informed the lady and she brought us new ones but we had to help her make the bed. She said they’d send someone the next day to do it all correctly and change the sheets again. That didn’t happen. Otherwise lovely place with friendly staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality accommodation at good price. Convenient if you need to park a vehicle with onsite carpark.
Stayed 1 night in Jul 2024

10/10 Excellent

STEPHEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
The hotel staff were very good and helped with the problem that I had with the family member by changing our room. I can’t think them enough for it.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hideaki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Mackay hotel
My go to place in Mackay. Always quiet and clean and comfortable beds. Like that you can stream your phone to the TV.
Stayed 1 night in May 2024

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Stayed 1 night in Jun 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As described in advertising
Stayed 2 nights in Apr 2024

10/10 Excellent

Linda

Excellent!
Fantastic place to stay. We only had one night but would’ve liked to stay longer
Stayed 1 night in Jun 2024

10/10 Excellent

Warren, Newtown

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is always a quality stay when in Mackay. Secure undercover parking, excellent balcony rooms. Close to shopping and dining.
Stayed 3 nights in May 2024

8/10 Good

Leigh

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Location is convenient to most things. Room was clean and comfortable, but there was a slight musky smell as if the carpet was damp.
Stayed 4 nights in May 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation in Mackay.
Great hotel, very quiet but close to restaurants, cafes and a supermarket. Spotlessly clean, well maintained. Staff were all friendly and helpful. Would definitely stay here again.
Stayed 4 nights in Apr 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, fresh and modern facilities. Staff very friendly.
Stayed 2 nights in Apr 2024

10/10 Excellent

katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great short break. Pool area was amazing and a short walk to restaurants and shops.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nigel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent will stay again
Stayed 2 nights in Mar 2024