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The Metropolitan Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Metropolitan Hotel

Lunch and dinner served
Standard Room
Front of property
Lunch and dinner served
Property entrance

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Restaurant
    Restaurant

Explore the area

Map
17 Gordon Street, Mackay, QLD, 4740
  • Queens Park Orchid House
    4 min walk
  • Artspace Mackay
    9 min walk
  • Mackay Enertainment and Convention Centre
    13 min walk
  • Mackay, QLD (MKY)
    8 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Exterior
Mackay Resort Motel
Pool
Kids pool
Parking included
Free WiFi
4.5 out of 5, Wonderful, (895)
The price is AU$155
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Mackay Resort Motel

About the area

Mackay

With a stay at The Metropolitan Hotel in Mackay, you'll be a 4-minute walk from Queens Park Orchid House and 9 minutes by foot from Artspace Mackay. .This hotel is 0.8 mi (1.3 km) from Mackay Enertainment and Convention Centre and 0.8 mi (1.4 km) from Jubilee Park.

What's nearby

  • Mackay Enertainment and Convention Centre - 13 min walk - 1.1 km
  • Bluewater Lagoon - 17 min walk - 1.5 km
  • Caneland Central - 18 min walk - 1.5 km
  • Harrup Park - 3 min drive - 2.3 km
  • Mackay Base Hospital - 5 min drive - 4.1 km

Getting around

  • Mackay Station - 10 min drive
  • Mackay, QLD (MKY) - 8 min drive

Restaurants

  • ‪The Grazing Goat Cafe - ‬7 min walk
  • ‪Palace Hotel - ‬7 min walk
  • ‪Burger Urge - ‬3 min walk
  • ‪Jamaica Blue - ‬8 min walk
  • ‪Hog's Breath Cafe - ‬8 min walk

About this property

The Metropolitan Hotel

Hotel in Mackay with free parking
The Metropolitan Hotel offers 6 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. Rooms open to balconies. Digital television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 6 air-conditioned rooms featuring refrigerators. Rooms have private balconies. Digital television is provided for your entertainment. Bathrooms have showers and complimentary toiletries.
Make use of convenient amenities, which include a banquet hall and a vending machine.
Enjoy a satisfying meal at The Metropolitan serving guests of The Metropolitan Hotel.
Featured amenities include ATM/banking services and a vending machine. Free self parking is available onsite.
The Metropolitan - This bistro serves lunch and dinner.

Languages

English

Property amenities

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • 1 restaurant

Restaurants on site

  • The Metropolitan

Things to do

  • Billiards/pool table

Family friendly

  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Access via exterior corridors
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

This property does not have elevators

Property is also known as

Metropolitan Hotel Mackay
Metropolitan Mackay
Metropolitan Hotel Mackay
The Metropolitan Hotel Hotel
The Metropolitan Hotel Mackay
The Metropolitan Hotel Hotel Mackay

The Metropolitan Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 18 out of 91 reviews" "
Rating 8 - Good. 41 out of 91 reviews" "
Rating 6 - Okay. 22 out of 91 reviews" "
Rating 4 - Poor. 8 out of 91 reviews" "
Rating 2 - Terrible. 2 out of 91 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff great stay
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Would be ideal for a smoker..
Would rate this one 2.5 ☆'s. Location was a plus thou near the bus stop.
Stayed 1 night in May 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Staff were friendly. Close to facilities.
It was ok. Very buget friendly. Staff were friendly. Not recommended for single women.

8/10 Good

Len, Brisbane

Liked: Cleanliness, staff & service, room comfort
Good country pub in the middle of Mackay.
It was wonderful to find a great value pub Accom in the middle of Mackay. Excellent value for money and also great food as well.

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Centre of town, excellent value..
As a retiree one has to be careful and watch the pennies, this hotel ticks all the accomodation boxes with no compromise ..

4/10 Poor

george, cairns queensland

Disliked: Staff & service, property conditions & facilities
Service leaves a lot to be desired
Would not recomend this hotel , no lights on entrance stairs, 2 lights in room not working, staff very rude when I required about my security deposit re enburstment, cheep and nasty, plenty better places to stay for a little more money.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Served the purpose for the type of accommodation required

8/10 Good

Len, Cairns

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location to Center of town, short walk t
I found the staff very friendly and willing to assist at all times. The food menu in the hotel is varied and also to an excellent standard. Well worth eating there.

8/10 Good

Alan & Mary, Glenden

Liked: Cleanliness, staff & service
Good position, great food.
We found it great value for money although the rooms lacked any eating utensils, the in house food was very nice. We will definitely stay there again.

8/10 Good

Stu, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic room close to the CBD
Basic room that was good value for the money. Comfortable mattress, clean linen, spotless shower and vanity sink. Stayed a couple of days and the room was serviced every day. Easy check in through the bar area. You can check out early despite what other reviews indicate.

8/10 Good

Len

Liked: Cleanliness, staff & service, room comfort
Close to cbd and great meals.
A good old pub Accom with excellent meals and friendly staff. Very well priced overall.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Centrally located close to everything..
Excellent value, meals were tasty and inexpensive,clean and tidy and accessible to most facilities...i'll be back!

4/10 Poor

Illy, QLD

Disliked: Staff & service, property conditions & facilities, room comfort
You get what you pay for.
Very cheap accommodation, but it shows. Room was tidy enough, however stains on sheets/carpet. Most lights didn't work (including fire escape) and tv remote had no batteries. It's okay if you're just looking for somewhere to sleep.

8/10 Good

Mike, Townsville

Liked: Staff & service, room comfort
Quiet and friendly
Just passing through great service and very convenient location.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Sarah, Cairns

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and tidy hotel.
It was a nice stay in a comfortable, clean and nice hotel. It was nothing special but got to stay in.

6/10 Okay

cecile

Liked: Cleanliness, staff & service
Correct for a small budget, but wifi is missing
Contrary to the booking, there are NO family rooms for 4 people. AVOID room 7, which is terrible. Finally we were given two consecutive double bedrooms which were ok. Especillay for a such small price. NO WIFI, and television doesn't work. Nice staff, anyway. Rooms are clean.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Overnight pitstop
We struggled to find the entrance to the hotel and eventually discovered this was through the bar as there was no reception. The emphasis was clearly on the slot machines and bar. The barmaid checked us in. The room was dingy and small but it was clean. My partner said it was as close to hostel type accommodation as it was possible to get but still label itself a hotel. We ate there, in the bar. The food was good but could have been hotter. Just about OK for one night.

2/10 Terrible

Michael, Cairns

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here!
Terrible, No hot water, tv reception was so bad I couldn't watch anything. Aircon did not work properly, it is above a pub if you need to sleep don't stay here, after paying full price before arriving they wanted to charge $200 to my credit card and said it would not be charged back for at least 4 days.......

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
It was easy to book in and the rooms were clean. Our tv didnt work but wasnt to much of a bother as we were only there one night.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Cheap. You get what you pay for.
The beds were clean and comfy but that's about it. Ok if you just want somewhere to sleep then move on.

8/10 Good

Gemma, Brisbane

Liked: Cleanliness, staff & service, room comfort
Clean hotel, not noisy during the week
Clean, simple room. Comfortable stay with good air-conditioning.

8/10 Good

Hugotroy, Brisbane

Liked: Staff & service
Very convenient,walk to restaurants,all you need!
20 metres from a Motel which was 3 times the price..rather have the difference in my pocket!

8/10 Good

Majken, Bjaeverskov DK

Liked: Cleanliness
Ok good value
Needed a night on a Budget

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room smelt like mothballs
Unfortunately the room was sprayed with very strong deodorant which stayed the entire visit. The room and surrounding is very dirty.