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Holiday Inn Express Hotel & Suites Macon-West by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotel & Suites Macon-West by IHG

Exterior
Restaurant
Exterior
Suite, 1 King Bed
Seasonal outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
4970 Harrison Rd, Macon, GA, 31206
  • Middle Georgia State University - Macon Campus
    ‪13 min walk‬
  • Macon Mall
    ‪4 min drive‬
  • Mercer University
    ‪8 min drive‬
  • Macon, GA (MCN-Middle Georgia Regional)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Leisure)

Room amenity

Standard Room, 1 King Bed (Leisure)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Country Inn & Suites by Radisson Macon West

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1024)
The price is AU$189
for 1 room
includes taxes & fees
14 Apr - 15 Apr
Country Inn & Suites by Radisson Macon West

About the area

Macon

Located in Macon, Holiday Inn Express Hotel & Suites Macon-West by IHG is within a 5-minute drive of Middle Georgia State University - Macon Campus and Macon Mall. .This hotel is 2.4 mi (3.9 km) from Central Georgia Technical College and 3.6 mi (5.7 km) from Lake Tobesofkee.

What's nearby

  • Middle Georgia State University - Macon Campus - 13 min walk - 1.2 km
  • Macon Mall - 4 min drive - 3.4 km
  • Central Georgia Technical College - 4 min drive - 3.9 km
  • Mercer University - 8 min drive - 7.8 km
  • The Allman Brothers Band Museum at the Big House - 10 min drive - 9.2 km

Getting around

  • Macon, GA (MCN-Middle Georgia Regional) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Burger King - ‬14 min walk
  • ‪Golden Corral - ‬13 min walk
  • ‪Johnny V's Restaurant - ‬4 min drive

About this property

Holiday Inn Express Hotel & Suites Macon-West by IHG

Hotel in Macon with free breakfast and a 24-hour fitness center
Holiday Inn Express Hotel & Suites Macon-West by IHG offers 81 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

This Macon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 81 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from March to October
Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Macon-West
Holiday Inn Express Macon-West
Holiday Inn Express Hotel And Suites Macon West
Holiday Inn Express Hotel Suites Macon West
Holiday Inn Express MaconWest

Holiday Inn Express Hotel & Suites Macon-West by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 154 out of 276 reviews
Rating 8 - Good. 57 out of 276 reviews
Rating 6 - Okay. 29 out of 276 reviews
Rating 4 - Poor. 16 out of 276 reviews
Rating 2 - Terrible. 20 out of 276 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Stayed 1 night in Dec 2024

10/10 Excellent

Steve, Hamilton

Stayed 1 night in Dec 2024

4/10 Poor

Greg

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I’m not sure if it was because our room was an Expedia blocked off room or the entire place is like this but the room wasn’t clean. Stained bedspread, mold in bathroom. Dirty tile and corners of floor in bathroom were not clean. The public areas were fine. Looked like a remodel job done poorly in our room.
Stayed 1 night in Dec 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and predictable. Issue with tub shower- but minor
Stayed 1 night in Dec 2024

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Bettina, Ladson

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel. Spacious room. The gentleman that checked me in wasn’t as attentive. He was focused on a football game in the lobby. Then my key didn’t work for my room. Other than that it was pleasant for a leisure stay.
Stayed 2 nights in Nov 2024

2/10 Terrible

Olga

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities
was clean and quiet
Stayed 1 night in Nov 2024

2/10 Terrible

Xiaobin, Coppell

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked a king bed but was given a queen without even noticing me and getting my permission! The hotel refused to give me any compensation! Moreover, the air conditioning in the room was blowing cold air even setting heat at 79! AC broke. The quilt cover was dirty. Nightmare experience. Absolutely unacceptable! This is not Days Inn!
Stayed 1 night in Nov 2024

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Facility is clean, the beds are comfortable, but the girl that checked us in had the attitude of someone who was past the point of caring about anything. No smile, no politeness, no warmth, nothing. Just the bare necessary questions to get you checked in and away from her desk. Like the property itself, but management needs to do something about the staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and conveniently located to interstate.
Stayed 1 night in Nov 2024

6/10 Okay

Ronald

Travelled with partner
Liked: Cleanliness, staff & service
Needs upgrade of plumbing & bath infrastructure
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was in bad shape. Electrical outlet popped out of wall. Faucet in shower wasn't fully attached. More water came out of bottom spout than shower head. In morning pancake machine was out of order.
Stayed 1 night in Nov 2024

6/10 Okay

Chris

Travelled with family
Disliked: Cleanliness
The hotel is situated in a great location—quiet, safe, and conveniently close to shopping and restaurants. The building has some decent upgrades and a lot of potential, but unfortunately, our experience was overshadowed by issues with cleanliness. Upon arrival, we were greeted by several carpet cleaning crews and their equipment stationed in the lobby, which felt unwelcoming. The elevator was gross with finger marks all over the stainless and the floor was dirty. Once we reached our room, we noticed a funky smell and found the space to be dusty. The sheets were stained, and overall, the room did not meet basic cleanliness standards. Had the elevator, lobby, and room been clean and fresh, our stay could have been much more enjoyable. While the property has its positives, including the location and some modern touches, the lack of attention to cleanliness made the experience feel average at best.
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excellent service
Stayed 1 night in Nov 2024

6/10 Okay

George

Stayed 1 night in Oct 2024

10/10 Excellent

Mitt

Stayed 1 night in Oct 2024

4/10 Poor

Ognian

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Rather unexpectedly, our room wasn't vacuumed and was dirty.
Stayed 1 night in Nov 2024

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Donna

Travelled with group
Liked: Staff & service, room comfort
A little disappointed
First off I give five stars to the staff, called the day before and talked with Shameka over the phone to add a person name to the reservation because we were arriving at different time. She was so pleasant and made transition easy. She was also there when my friend arrived and remembered the phone call and my name. The morning reception Denaga was also super pleasant, and helped me with the spelling of Shameka name. Nice breakfast and a very comfortable bed. The reason I did not give the Holiday Inn five stars is because of the bathroom, the floor has not been cleaned in awhile and the bathtub had scum all over it which has not been cleaned for months.
Bathroom floor dirty
Bath tub dirty
Bath tub
Scum in the bathtub looks like this tubs has not been cleaned in months
Stayed 1 night in Nov 2024

2/10 Terrible

Lisa

Business traveller
Liked: Amenities
Disliked: Cleanliness
I have never complained about a hotel before. This place is disgusting. Even inside the elevator was disgusting. You could see how dirty it was like it had not been cleaned in a very long time. The walls were even disgusting. The bathroom was filthy. I didn’t even want to step on the floor of the bathroom barefoot. The shower walls were disgusting. I expect there to me a few spots missed when I go to a hotel, but this place should be ashamed of themselves as to how unclean it was. The bathroom also didn’t have a blow dryer which is standard to have one in Holiday Inns, and no bottles of water in the room to even purchase. I will never stay here again. It needs new management. Absolutely disgusting.
Stayed 1 night in Nov 2024

10/10 Excellent

Elaina

Stayed 1 night in Aug 2024