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Hotel Puerta de Toledo

3.0 star property

Photo gallery for Hotel Puerta de Toledo

Lobby
26-inch LCD TV with satellite channels, TV
Front of property
Select Comfort beds, in-room safe, desk, laptop workspace
26-inch LCD TV with satellite channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Glorieta Puerta de Toledo 4, La Latina, Madrid, Madrid, 28005
  • Plaza Mayor
    ‪14 min walk‬
  • Puerta del Sol
    ‪19 min walk‬
  • Gran Via
    ‪4 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪26 min drive‬

Room options

View all photos for Double room with rollaway bed

Double room with rollaway bed

Double room with rollaway bed

  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room (2 Adults 2 Children)

Family Room (2 Adults 2 Children)

Family Room (2 Adults 2 Children)

  • 20 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Double Room

Select Comfort beds, in-room safe, desk, laptop workspace

Double Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room

Select Comfort beds, in-room safe, desk, laptop workspace

Superior Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use

Select Comfort beds, in-room safe, desk, laptop workspace

Superior Double Room Single Use

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room Single Use

Select Comfort beds, in-room safe, desk, laptop workspace

Standard Double Room Single Use

  • 17 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Madrid

A stay at Hotel Puerta de Toledo places you in the heart of Madrid, within a 15-minute walk of Plaza Mayor and Plaza de España - Princesa. .This hotel is 0.7 mi (1.2 km) from San Miguel Market and 1.3 mi (2 km) from Puerta del Sol.

What's nearby

  • Plaza Mayor - 14 min walk - 1.2 km
  • Royal Palace of Madrid - 16 min walk - 1.4 km
  • Puerta del Sol - 19 min walk - 1.7 km
  • Prado Museum - 4 min drive - 3.0 km
  • Gran Via - 4 min drive - 2.8 km

Getting around

  • Puerta de Toledo Station - 2 min walk
  • Madrid Principe Pio Station - 3 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 26 min drive

Restaurants

  • ‪Shoko Madrid - ‬5 min walk
  • ‪Muñiz - ‬5 min walk
  • ‪Cervecería Arganzuela - ‬4 min walk
  • ‪Ribadeza - ‬4 min walk
  • ‪Ataca Paca - ‬4 min walk

About this property

Hotel Puerta de Toledo

Central hotel with a 24-hour front desk connected to a shopping center in Madrid
Hotel Puerta de Toledo offers 169 air-conditioned accommodations with laptop-compatible safes and hair dryers. Beds feature Select Comfort mattresses. 26-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 169 air-conditioned rooms featuring LCD televisions. Your room comes with a Select Comfort bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands. Additional features at this hotel include a television in a common area, a reception hall, and a vending machine.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Onsite venue - This bar serves light fare only.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 25 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Magnifying mirror
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Self parking fee: EUR 25 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses solar energy

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Puerta de Toledo
Hotel Puerta de Toledo Madrid
Puerta de Toledo
Puerta de Toledo Madrid
Puerta De Toledo Hotel
Hotel Puerta Toledo
Puerta Toledo Madrid
Puerta Toledo
Hotel Puerta Toledo Madrid
Hotel Puerta de Toledo Hotel
Hotel Puerta de Toledo Madrid
Hotel Puerta de Toledo Hotel Madrid

Hotel Puerta de Toledo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 377 out of 816 reviews
Rating 8 - Good. 328 out of 816 reviews
Rating 6 - Okay. 78 out of 816 reviews
Rating 4 - Poor. 24 out of 816 reviews
Rating 2 - Terrible. 9 out of 816 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Olivia Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We greatly enjoyed our stay at Hotel Puerto de Toledo. It had a very convenient location and kind, attentive staff! We woukd definitely stay again!
Stayed 4 nights in Dec 2024

10/10 Excellent

Raquel Leonor

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome!
Stayed 6 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality hotel convenient location

The hotel is in a good location for a short walk to all the sites in Madrid. Comfortable room, very friendly staff. Only negative was the AC was off as winter. Room had a sound proof window but as its was very warm in the room we had to open it and then it was noisy. We did ask at reception for the AC to be turned on but not possible in the winter? Apart from that small issue we had an excellent stay.
Stayed 6 nights in Nov 2024

10/10 Excellent

Jacqueline

Stayed 2 nights in Nov 2024

10/10 Excellent

DANIEL

Stayed 3 nights in Oct 2024

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good
Stayed 1 night in Nov 2024

10/10 Excellent

jeffre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Amazing service from the staff and helpful. Easy to get around from by train or just walking. I will be coming back and staying here again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 3 nights in Oct 2024

10/10 Excellent

Rolando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to event we went to
Stayed 5 nights in Sep 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good experience with friendly and helpful staff. However, hotels these days shouldn’t assume that two people sharing a room are a same-sex married couple sharing the same surname.
Stayed 1 night in Oct 2024

10/10 Excellent

Adriana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, kind staff, easy check in and out, nice breakfast buffet. Excellent overall.
Stayed 1 night in Oct 2024

10/10 Excellent

Paulo, Ossining

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location, Clean, restaurant ,service, FRONT Desk best in Spain ,, thanks for everything
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Stayed 2 nights in Sep 2024

10/10 Excellent

Evelyn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Sara and Sandra at reception were most welcoming and helpful and patient with recommendations, directions and printing our boarding passes
Stayed 3 nights in Oct 2024

8/10 Good

Ronald D

Travelled with partner
Liked: Cleanliness, staff & service
Good location and nice room for the price. Also liked the coffee shop in lobby.
Stayed 1 night in Oct 2024

4/10 Poor

Sorin

Liked: Cleanliness
Terrible beds …..
Stayed 1 night in Sep 2024

10/10 Excellent

Suhaib Jameel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! Staff waa excellent and great location. We will stay there again.
Stayed 4 nights in Sep 2024

8/10 Good

Dermot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

amor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Yania

Stayed 2 nights in Sep 2024

8/10 Good

Sorin

Liked: Cleanliness, staff & service, property conditions & facilities
Small ambitious property . Rooms ok but to small. Ways to small. Very clean and very friendly staff. Would recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. Muy bien ubicado
Stayed 13 nights in Aug 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room with a tub and fridge
Stayed 1 night in Aug 2024