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Hotel Luze Castellana

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Luze Castellana

Property entrance
Reception
Lobby sitting area
Reception
Superior Room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Room service
    Room service

Explore the area

Map
Calle de Julián Besteiro, 37, Madrid, Madrid, 28020
  • Paseo de la Castellana
    4 min walk
  • Cuzco Square
    8 min walk
  • Santiago Bernabéu Stadium
    11 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    16 min drive

Room options

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 17 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

Select Comfort beds, in-room safe, desk, laptop workspace

Standard Single Room

  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

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The price is AU$390
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includes taxes & fees
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About the area

Madrid

A stay at Hotel Luze Castellana places you in the heart of Madrid, within a 15-minute walk of Santiago Bernabéu Stadium and Plaza de Castilla. .This hotel is 3.2 mi (5.1 km) from Gran Via and 3.7 mi (5.9 km) from Prado Museum.

What's nearby

  • Santiago Bernabéu Stadium - 11 min walk - 1.0 km
  • Plaza de Castilla - 14 min walk - 1.2 km
  • U.S. Embassy - 5 min drive - 3.6 km
  • Gran Via - 7 min drive - 5.2 km
  • Puerta del Sol - 11 min drive - 7.5 km

Getting around

  • Tetuan Station - 6 min walk
  • Nuevos Ministerios Station - 20 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive

Restaurants

  • ‪La Máquina - ‬3 min walk
  • ‪La Tahona - ‬4 min walk
  • ‪Sumo - ‬3 min walk
  • ‪El Jamón y el Churrasco - ‬4 min walk
  • ‪Sidreria Don Carlos - ‬6 min walk

About this property

Hotel Luze Castellana

Hotel with a 24-hour front desk, near Santiago Bernabéu Stadium
Hotel Luze Castellana offers 124 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Select Comfort mattresses. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 124 air-conditioned rooms featuring flat-screen televisions. Your room comes with a Select Comfort bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: EUR 15 for adults and EUR 10 for children
  • 1 coffee shop/cafe
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Select comfort bed

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 25 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 10 for children
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Amaral Madrid
Hotel Amaral
Amaral Madrid
Senator Castellana Hotel Madrid
Senator Castellana Madrid
Senator Castellana
Hotel Senator Castellana Hotel Madrid
Madrid Senator Castellana Hotel Hotel
Hotel Senator Castellana Hotel
Hotel Amaral
Hotel Exe Amaral
Senator Castellana Madrid

Hotel Luze Castellana Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 286 out of 712 reviews" "
Rating 8 - Good. 268 out of 712 reviews" "
Rating 6 - Okay. 95 out of 712 reviews" "
Rating 4 - Poor. 44 out of 712 reviews" "
Rating 2 - Terrible. 19 out of 712 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dariela

Stayed 2 nights in Jul 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Luze Castellana was great! The front desk staff is extremely helpful and the hotel is very nice. The rooms are clean and comfortable. It’s in a more residential area but within walking distance to Santiago Bernabeu stadium and many great restaurants. It’s about a 20-30 minute ride from the city center which isn’t bad at all. I was there for 4 days and never had an issue and the breakfast is top notch! Highly recommend!
Stayed 3 nights in May 2024

10/10 Excellent

jackie

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

10/10 Excellent

Dalila Rosario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Recomendaría cambiar las camas un poco incómodas para dormir.
Stayed 2 nights in Apr 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time. Good value for the price
Stayed 2 nights in Mar 2024

10/10 Excellent

Lorraine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
thank you
Very helpful team and a lovely stay
Stayed 2 nights in Feb 2024

10/10 Excellent

Shobhna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to metro stops. Hotel staff friendly and helpful. Rooms are clean with toiletries and tea/coffee making facilities. Would have been nice to have firmer or extra pillows though. Breakfast options varied with hot and cold options, really good. 10 min walk to Bernabau and also nearby supermarkets. Relatively safe to walk at night but would recommend down well lit areas. Strongly recommend arriving to hotel by metro - taxi cost 33 euros and driver was driving too fast.
Stayed 4 nights in Feb 2024

10/10 Excellent

Arnoldo

Travelled with partner
Liked: Staff & service, property conditions & facilities
Excelente
Stayed 4 nights in Feb 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for hotel
Great hotel plenty of room space. Very quick and efficient check in. Buffet breakfast was very good, but with it being January not many guests used it. Very pleasant and helpful staff. Close to many restaurants and tapas bars and cafes. Great Thai/Indian restaurant 12 minutes walk. Italian and Mexican just around the corner. Only 10 minute walk to Tetuan Metro Station. So good location.
Stayed 4 nights in Jan 2024

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena relación calidad precio
El hotel está bien. Es un buena opción para salir del bullicio nocturno de Madrid centro. El desayuno es variado y el personal muy simpático. Lo único es que no hicieron la limpieza la última noche que nos hospedamos de una de las habitaciones.
Stayed 4 nights in Dec 2023

8/10 Good

Wai lun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Juan, Guapiles

Stayed 1 night in Jan 2024

10/10 Excellent

Rodrigo

Travelled with family
Liked: Staff & service, property conditions & facilities
Cleaningness, amenities, location, price
Stayed 1 night in Dec 2023

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the proposition. Close to the stadium so ideal for a trip to watch the football and being in the business centre means dining and transport options are plentiful. Will gladly stay again.
Stayed 3 nights in Dec 2023

10/10 Excellent

Ramsin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

Lisa, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Erwinlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. I was there for a Real Madrid match. The area is away from the business but close enough to walk to restaurants and the metro was close by as well.
Stayed 4 nights in Nov 2023

8/10 Good

Eduards

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Iain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great base for a visit to the Santiago bernabeau about a 10 minute walk away
Stayed 2 nights in Nov 2023

6/10 Okay

maribel

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The front desk and kitchen staff seemed irritated when we asked questions, except for the night shift gentleman (at the front desk), who was always helpful and attentive.
Stayed 6 nights in Oct 2023

6/10 Okay

maribel

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Poor quality bed. Left me with back pain. Tried three different rooms same situation.
Stayed 3 nights in Oct 2023

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023