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Sercotel Gran Hotel Conde Duque

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sercotel Gran Hotel Conde Duque

Lobby
Serves lunch, dinner and brunch
Reception
Basic Room
Front of property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Room service
  • Housekeeping

Explore the area

Map
Plaza Conde Valle Suchil, 5, Madrid, Madrid, 28015
  • Plaza de España - Princesa
    8 min walk
  • Tea Shop
    2 min walk
  • San Bernardo Station
    3 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    23 min drive

Room options

View all photos for Classic Triple Room

Premium bedding, down duvets, memory-foam beds, minibar

Classic Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room (Exterior View)

Premium bedding, down duvets, memory-foam beds, minibar

Classic Room (Exterior View)

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Premium bedding, down duvets, memory-foam beds, minibar

Superior Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room

Basic Room

Basic Room

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room (Exterior View)

Classic Twin Room (Exterior View)

Classic Twin Room (Exterior View)

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Premium bedding, down duvets, memory-foam beds, minibar

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room

Classic Room

Classic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

Premium bedding, down duvets, memory-foam beds, minibar

Classic Triple Room

  • 19 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Reception

Hotel Princesa Plaza Madrid

Pool
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very good, (985)
The price is AU$350
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Hotel Princesa Plaza Madrid

About the area

Madrid

With a stay at Sercotel Gran Hotel Conde Duque, you'll be centrally located in Madrid, within a 5-minute drive of Gran Via and Royal Palace of Madrid. .This hotel is 2.3 mi (3.6 km) from Plaza Mayor and 2.4 mi (3.9 km) from Santiago Bernabéu Stadium.

What's nearby

  • Gran Via - 14 min walk
  • Royal Palace of Madrid - 4 min drive
  • Santiago Bernabéu Stadium - 5 min drive
  • Plaza Mayor - 6 min drive
  • Puerta del Sol - 8 min drive

Getting around

  • San Bernardo Station - 3 min walk
  • Madrid Recoletos Station - 4 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 29 min drive

Restaurants

  • ‪Puntarena - ‬4 min walk
  • ‪Gelateria la Romana - ‬4 min walk
  • ‪Saona chamberí - ‬3 min walk
  • ‪Panaria - ‬2 min walk
  • ‪Zarracín - ‬4 min walk

About this property

Sercotel Gran Hotel Conde Duque

Art Deco Madrid hotel in Chamberí with a fitness center
Sercotel Gran Hotel Conde Duque offers 141 accommodations with minibars and laptop-compatible safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 141 guestrooms featuring minibars and LCD televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this Art Deco hotel include babysitting (surcharge), gift shops/newsstands, and a ballroom.
Stop by salon de te for lunch, dinner, or brunch, where this bar/lounge specializes in local cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Madrid? This hotel has 97 square feet (9 square meters) of space consisting of a conference center and meeting rooms. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Salon de te - This tapas bar specializes in local cuisine and serves brunch, lunch, dinner, and light fare. A children's menu is available. Reservations are required.
Late night fare is available from 24-hour room service.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 22 per night)
  • On-site parking options include a garage
  • Off-site parking for EUR 22 per night; discounts available
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 17 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Salon de te

Things to do

  • Fitness centre
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (97 square feet of space)
  • Meeting rooms

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 per person
  • Self parking fee: EUR 22 per night
  • Nearby parking fee: EUR 22 per night
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Conde Duque Hotel
Gran Conde Duque
Gran Conde Duque Madrid
Gran Hotel Conde
Gran Hotel Conde Duque
Gran Hotel Conde Duque Madrid
Gran Hotel Duque
Hotel Conde Duque
Hotel Gran Conde Duque
Hotel Gran Duque
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque
Sercotel Gran Conde Duque Madrid
Sercotel Gran Conde Duque
Sercotel Gran Conde Duque
Sercotel Gran Hotel Conde Duque Hotel
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque Hotel Madrid

Sercotel Gran Hotel Conde Duque Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 386 out of 828 reviews" "
Rating 8 - Good. 329 out of 828 reviews" "
Rating 6 - Okay. 81 out of 828 reviews" "
Rating 4 - Poor. 20 out of 828 reviews" "
Rating 2 - Terrible. 12 out of 828 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Dilip

Liked: Cleanliness, staff & service
?
Stayed 4 nights in Sep 2024

10/10 Excellent

Russell, Christchurch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice friendly hotel
Stayed 1 night in Sep 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Vicky

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

JOHN

Stayed 3 nights in Aug 2024

8/10 Good

Anoop

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rayneil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a treat to stay in this hotel. The service is superb from the staff to the food and amenities.
Stayed 4 nights in Jul 2024

10/10 Excellent

Gregory B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and had great amenities at a reasonable price
Stayed 1 night in Jul 2024

8/10 Good

Gregory B

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

sheilagh

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and safe area. The was a park in front of hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

John, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Great room. Staff were very kind and efficient.
Stayed 1 night in Jul 2024

8/10 Good

Declan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel close to metro stations and shopping. Nice breakfast buffet and cafe /bar.
Stayed 2 nights in Jun 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Myat Thu

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly. Convenient area
Stayed 8 nights in May 2024

8/10 Good

Nancy, Richmond

Travelled with family
Liked: Cleanliness, property conditions & facilities
It's not right in the city center but there's metro nearby, but that metro has no escalator or elevator so if you have big luggage, beware you have to climb the stairs. We booked 2 rooms but was quite far apart on the same floor.
Stayed 2 nights in May 2024

10/10 Excellent

Alissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Sercotel was good. The hotel is in a very nice area and convenient to the Metro. The bathroom/shower needs to be updated, but was fine. The air conditioner worked perfectly which is important to me! And the breakfast was great -- lots of fresh fruit!
Stayed 3 nights in Apr 2024

10/10 Excellent

Sergio

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff and location. The only thing I would change is the availability of iron boards.
Stayed 4 nights in Apr 2024

8/10 Good

SHARBEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Muy bien en sentido general,pero deben comunicar los pormenores que toma la dirección del hotel y no comunicarlo al huésped, ejemplo desconectar el aire acondicionado, creando un aire viciado de respiración, por ahorro de energía . Es imperdonable esa acción, clientes que vienen del trópico y pasar calor para descansar. Por lo menos , conectar un ventilador
Stayed 2 nights in Apr 2024

8/10 Good

JULIE

Stayed 3 nights in Apr 2024

10/10 Excellent

Kennia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this location!
Stayed 2 nights in Mar 2024

10/10 Excellent

Christa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Clean hotel. Wonderful stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
muy buena relación entre calidad y precio. En el centro de Madrid sin la agitación del área de Gran Vía. Estupendo desayuno y la amabilidad de Antonio destaca en el staff del comedor.
Stayed 4 nights in Jan 2024

8/10 Good

Hernan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Luis, Coconut Creek

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023