With a stay at Tótem Madrid Hotel, you'll be centrally located in Madrid, steps from Paseo de la Castellana and 11 minutes by foot from Puerta de Alcalá. .This luxury hotel is 0.8 mi (1.2 km) from Paseo del Prado and 1 mi (1.6 km) from Gran Via.
What's nearby
Puerta de Alcalá - 11 min walk - 1.0 km
Gran Via - 19 min walk - 1.6 km
Prado Museum - 3 min drive - 2.3 km
El Retiro Park - 4 min drive - 2.9 km
Puerta del Sol - 6 min drive - 3.9 km
Getting around
Serrano Station - 2 min walk
Madrid Recoletos Station - 9 min walk
Adolfo Suarez Madrid-Barajas Airport (MAD) - 18 min drive
Restaurants
Casa Dani - 1 min walk
Bel Mondo - 2 min walk
Café & Té - 3 min walk
Carmen Bar - 3 min walk
Starbucks - 3 min walk
About this property
Tótem Madrid Hotel
Luxury hotel with a 24-hour fitness center and a 24-hour front desk
Tótem Madrid Hotel offers 64 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 64 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include babysitting (surcharge) and a television in a common area.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Tótem Madrid Hotel has a restaurant on site.
24-hour room service is available.
Awards and affiliations
Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Small Luxury Hotels of the World.
Languages
English, French, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
24-hour return airport shuttle on request for a surcharge
Train station pick-up and drop-off shuttle (surcharge)
Parking on site (EUR 36 per night)
Food and drink
Daily continental breakfast available 7 AM to 11 AM for a fee: EUR 26 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli
Things to do
24-hour gym
TV in common areas
Family friendly
Babysitting (surcharge)
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Room amenities
Bedroom
Blackout drapes
Down comforter
Pillowtop mattress
Premium bedding
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Towels provided
Entertainment
43-inch flat-screen TV with digital channels
Food and drink
24-hour room service
Minibar
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Eco-friendly toiletries
Laptop-compatible safe
LED lighting
Phone
Recycling
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 28 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 77.0 per night
Payment types
Important information
Optional extras
Fee for continental breakfast: approximately EUR 26 per person
Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3)
Self parking fee: EUR 36 per night
Pet fee: EUR 28 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: EUR 77.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Hotel Totem Madrid
Hesperia Hermosilla Hotel
Hesperia Hermosilla Hotel Madrid
Hesperia Hermosilla Madrid
Totem Madrid
Tótem Madrid Hotel Hotel
Tótem Madrid Hotel Madrid
Tótem Madrid Hotel Hotel Madrid
TOTEM Madrid Small Luxury Hotels of the World
Tótem Madrid Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Super friendly staff. Room was small but very confortable. The best shopping just steps away. I had a quick dinner at the bar, excellent ambiance and great food, as well as the breakfast Will definitely stay here again.
Overpriced. Poor attitude from several front desk staff. They really despite tourists from Mexico. Not staying there again. I will try Wipton on Jorge Juan.
Marc
Stayed 3 nights in Aug 2024
10/10 Excellent
Erika, new york
Travelled with family, Travelled with family and small children