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Tótem Madrid Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tótem Madrid Hotel

43-inch flat-screen TV with digital channels, TV
Double Room Single Use | Living area
Restaurant
Front of property
Premium bedding, down duvets, pillow-top beds, minibar

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Air conditioning
    Air conditioning

Explore the area

Map
Hermosilla, 23, Madrid, Madrid, 28001
  • Plaza de Colon
    7 min walk
  • Calle de Alcalá
    9 min walk
  • Puerta de Alcalá
    11 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    18 min drive

Room options

View all photos for Junior Studio Suite (single use)

Premium bedding, down duvets, pillow-top beds, minibar

Junior Studio Suite (single use)

  • 35 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Penthouse (single use)

Premium bedding, down duvets, pillow-top beds, minibar

Junior Penthouse (single use)

  • 26 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Premium bedding, down duvets, pillow-top beds, minibar

Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Corner (Single Use)

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, Corner (Single Use)

  • 32 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Studio Suite

Premium bedding, down duvets, pillow-top beds, minibar

Junior Studio Suite

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room Single Use

Premium bedding, down duvets, pillow-top beds, minibar

Double Room Single Use

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Double Room Single Use

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Double Room Single Use

  • 22 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Penthouse

Premium bedding, down duvets, pillow-top beds, minibar

Junior Penthouse

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Corner

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, Corner

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the area

Madrid

A stay at Tótem Madrid Hotel places you in the heart of Madrid, within a 15-minute walk of Puerta de Alcalá and U.S. Embassy. .This luxury hotel is 1 mi (1.6 km) from Gran Via and 1.4 mi (2.2 km) from Prado Museum.

What's nearby

  • WiZink Center - 15 min walk - 1.3 km
  • Gran Via - 19 min walk - 1.6 km
  • Prado Museum - 3 min drive - 2.3 km
  • El Retiro Park - 4 min drive - 2.9 km
  • Puerta del Sol - 6 min drive - 3.9 km

Getting around

  • Serrano Station - 2 min walk
  • Madrid Recoletos Station - 9 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 18 min drive

Restaurants

  • ‪Casa Dani - ‬1 min walk
  • ‪Bel Mondo - ‬2 min walk
  • ‪Café & Té - ‬3 min walk
  • ‪Carmen Bar - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Tótem Madrid Hotel

Luxury Madrid hotel in Salamanca with a 24-hour fitness center
Tótem Madrid Hotel offers 64 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 64 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include babysitting (surcharge) and a television in a common area.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Tótem Madrid Hotel has a restaurant on site.
24-hour room service is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 36 per night)
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Return train station shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7 AM–11 AM: EUR 26 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • Comprehensive food waste policy
  • Double-glazed windows
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Digital channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 28 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 77.0 per night

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 26 per person
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: EUR 36 per night
  • Pet fee: EUR 28 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 77.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Totem Madrid
Hesperia Hermosilla Hotel
Hesperia Hermosilla Hotel Madrid
Hesperia Hermosilla Madrid
Totem Madrid
Tótem Madrid Hotel Hotel
Tótem Madrid Hotel Madrid
Tótem Madrid Hotel Hotel Madrid
TOTEM Madrid Small Luxury Hotels of the World

Tótem Madrid Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 441 out of 602 reviews" "
Rating 8 - Good. 126 out of 602 reviews" "
Rating 6 - Okay. 23 out of 602 reviews" "
Rating 4 - Poor. 7 out of 602 reviews" "
Rating 2 - Terrible. 5 out of 602 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was nice and clean
Stayed 1 night in Aug 2024

6/10 Okay

Marc

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Third time….and last
Overpriced. Poor attitude from several front desk staff. They really despite tourists from Mexico. Not staying there again. I will try Wipton on Jorge Juan.
Stayed 3 nights in Aug 2024

10/10 Excellent

Erika, new york

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Alfonso

Stayed 1 night in Aug 2024

10/10 Excellent

Catalina, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its always fabulous to stay at Totem in Madrid
Stayed 1 night in Jul 2024

10/10 Excellent

Max

Stayed 1 night in Jul 2024

10/10 Excellent

lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely , quiet, clean boutique hotel in a great area.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location
Stayed 2 nights in Jul 2024

10/10 Excellent

Juan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the best area of Madrid.
Stayed 4 nights in Jun 2024

10/10 Excellent

Catalina, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at Totem is the best. The staff is great and professional, clean rooms, best location
Stayed 2 nights in Jun 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Diego, miami

Stayed 1 night in Jun 2024

8/10 Good

glori

Travelled with family
Liked: Amenities
I recently stayed at this hotel in Madrid and had a wonderful experience overall. The staff were incredibly welcoming and attentive, making my stay very pleasant. The hotel itself is beautifully maintained and offers a range of great amenities. My only slight disappointment was the size of the room—it was quite tiny. However, the cleanliness and comfort of the room made up for it. If you don't mind a smaller space, this hotel is a fantastic choice for your stay in Madrid.
Stayed 1 night in Jun 2024

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Max

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So good for that money
Stayed 2 nights in May 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere and close to the best restaurants
Stayed 3 nights in May 2024

10/10 Excellent

Benigno, Santo Domingo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay. Great Location
Stayed 4 nights in May 2024

10/10 Excellent

Andrea, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Rachel

Stayed 1 night in Apr 2024

10/10 Excellent

Migdalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

FRANK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and helpful staff; I would highly recommend.
Stayed 3 nights in Mar 2024

8/10 Good

Livia

Stayed 1 night in Mar 2024

10/10 Excellent

Isabelita

Stayed 2 nights in Mar 2024

10/10 Excellent

PAUL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all excellent! Amazing location.
Stayed 4 nights in Feb 2024