The Level at Melia Castilla Madrid, ESP - Best Price Guarantee

Room type	Options	Nightly price	Book
The Level, Deluxe Room 26 square metres 1 King Bed Room sleeps 2 guests Room cleanliness: Exceptional! 4.7 1 King Bed 280 sq feet Executive Level - Executive Lounge access, light refreshments, internet access in the lounge, separate check-in location, and 1 hour of meeting room use (subject to availability) Internet - Free WiFi Entertainment - 32-inch LED TV with digital channels Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Wheelchair-width doorways Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Other room types
The Level, Junior Suite 50 square metres 1 Queen Bed Room sleeps 2 guests Room cleanliness: Exceptional! 4.7 1 Queen Bed 538 sq feet Executive Level - Executive Lounge access, light refreshments, internet access in the lounge, separate check-in location, and 1 hour of meeting room use (subject to availability) Layout - Bedroom, living room, and dining area Internet - Free WiFi Entertainment - 32-inch LED TV with digital channels Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Wheelchair-width doorways Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
The Level, Premium Room 37 square metres 2 Twin Beds 1 King Bed Room sleeps 2 guests Room cleanliness: Exceptional! 4.7 2 Twin Beds or 1 King Bed 398 sq feet Executive Level - Executive Lounge access, light refreshments, internet access in the lounge, separate check-in location, and 1 hour of meeting room use (subject to availability) Internet - Free WiFi Entertainment - 32-inch LED TV with digital channels Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerhead Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Wheelchair-width doorways Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Castilla The Level 75 square metres 1 King Bed Room sleeps 2 guests Room cleanliness: Exceptional! 4.7 1 King Bed 807 sq feet Executive Level - Executive Lounge access, light refreshments, internet access in the lounge, separate check-in location, and 1 hour of meeting room use (subject to availability) Layout - Bedroom, living room, and dining area Internet - Free WiFi Entertainment - 32-inch LED TV with digital channels Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Wheelchair-width doorways Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Room (Premium Triple Room The Level) 37 square metres 1 Double Bed and 1 Twin Bed Room sleeps 3 guests Room cleanliness: Exceptional! 4.7 1 Double Bed and 1 Twin Bed 398 sq feet Executive Level - Executive Lounge access, light refreshments, internet access in the lounge, separate check-in location, and 1 hour of meeting room use (subject to availability) Layout - Bedroom Internet - Free WiFi Entertainment - 32-inch LED TV with digital channels Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerhead Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Wheelchair-width doorways Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
The Level, Grand Suite 63 square metres 2 Twin Beds Room sleeps 2 guests Room cleanliness: Exceptional! 4.7 2 Twin Beds 678 sq feet Executive Level - Executive Lounge access, light refreshments, internet access in the lounge, separate check-in location, and 1 hour of meeting room use (subject to availability) Layout - Bedroom, living room, and dining area Internet - Free WiFi Entertainment - 32-inch LED TV with digital channels Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Wheelchair-width doorways Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Room (Family Communicated The Level 2+2) 63 square metres 1 King Bed and 2 Twin Beds 4 Twin Beds Room sleeps 2 guests (up to 2 children) Room cleanliness: Exceptional! 4.7 1 King Bed and 2 Twin Beds or 4 Twin Beds 678 sq feet Executive Level - Executive Lounge access, light refreshments, internet access in the lounge, separate check-in location, and 1 hour of meeting room use (subject to availability) Layout - 2 bedrooms Internet - Free WiFi Entertainment - 32-inch LED TV with digital channels Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Wheelchair-width doorways Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
The Level, Family Room, Connecting Rooms 63 square metres 1 King Bed and 2 Twin Beds 4 Twin Beds Room sleeps 2 guests (up to 2 children) Room cleanliness: Exceptional! 4.7 1 King Bed and 2 Twin Beds or 4 Twin Beds 678 sq feet Executive Level - Executive Lounge access, light refreshments, internet access in the lounge, separate check-in location, and 1 hour of meeting room use (subject to availability) Internet - Free WiFi Entertainment - 32-inch LED TV with digital channels Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Wheelchair-width doorways Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price

Renovations & Closures

The following facilities are closed seasonally each year. They will be closed from September 1 to June 15:

Swimming pool

Hotel Amenities

Lift
ATM/banking
Concierge services
Gift shops or newsstand
Total number of rooms - 84
Number of floors - 3
Number of buildings/towers - 1
Fireplace in lobby
Coffee/tea in common areas
Laundry facilities
Television in common areas
Garden
Free breakfast
Health club
Safe-deposit box at front desk
Spa services on site
Multilingual staff
Free newspapers in lobby
24-hour front desk
Porter
Express check-out
Dry cleaning/laundry service
Swimming pool
Outdoor seasonal pool
Wedding services
Express check-in
Designated smoking areas
Tours/ticket assistance
Free WiFi
Year Built – 1971
Number of restaurants - 2
Number of meeting rooms - 30
Free reception
Conference centre
Snack bar/deli
Parking (limited spaces)
Self parking (surcharge)
Number of bars/lounges - 1
Number of poolside bars - 1
Number of swim-up bars - 1
Number of coffee shops/cafes - 1
Daily
Luggage storage
Pool sunloungers
24-hour fitness facilities
Terrace
Free continental breakfast
Electric car charging station
Ballroom
Banquet hall
Reception hall
Eco-friendly cleaning products used
Vegan menu options available
Vegetarian menu options available
No single-use plastic soft drink bottles
No single-use plastic stirrers
Biodegradable/compostable stirrers
No single-use plastic straws
Biodegradable/compostable straws
No single-use plastic water bottles

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

English
French
German
Italian
Spanish
Portuguese
Russian
Arabic
Chinese (Mandarin)

Parking

Self parking (surcharge) , Parking (limited spaces)

Room Amenities

The Level at Melia Castilla offers 84 accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. 32-inch LED televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Television
Wheelchair accessible
Minibar
Daily housekeeping
Phone
Private bathroom
Bathrobes
Free toiletries
Hair dryer
Iron/ironing board
In-room safe
Espresso maker
Room service (24 hours)
Designer toiletries
Desk
In-room climate control (air conditioning)
Premium bedding
Soundproofed rooms
Turndown service
Free bottled water
Blackout drapes/curtains
In-room childcare (surcharge)
Slippers
Digital TV service
Free WiFi
Pillowtop mattress
TV size 32
TV size (measurement) inch
Connecting/adjoining rooms available
Free cots/infant beds
LED TV
In-room climate control (heating)
Electric kettle
Towels provided
Linens provided
Number of bathrooms: 1
Soap
Shampoo
Toilet paper
Laptop-friendly workspace
Eco-friendly toiletries
LED light bulbs
Recycling
Visual fire alarm
Wheelchair-width doorways
Energy-saving switches

Where to Eat

A complimentary continental breakfast is served on weekdays between 7:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM. A complimentary manager's reception is offered each day.

L'Albufera Restaurant - This restaurant serves lunch and dinner. A children's menu is available. Reservations are required.

Loby Café - Onsite café. Open daily.

La Terraza - This poolside restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to do

Bicycle rentals nearby

Spa Services

Body treatments
Facial treatments
Couples treatment rooms
Body scrubs
Massages
Prenatal massage

Accessibility

Wheelchair-accessible parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways

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Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at 1:00 AM

Check-out

Check-out time is noon

Payment types

Children and extra beds

Children are welcome.
Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!

Pet Policy

Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a smoke detector and window guards in each accommodation.

No rollaway/extra beds available

Children stay free

Service animals are allowed

Service animals are exempt from fees/restrictions

Number of children who can stay for free – 2

UnionPay

Debit cards not accepted

Staffed front desk

Smoke detector

Online Penalty Collection

Children stay free - maximum age 16

Property is cleaned with disinfectant

Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)

Property confirms they are implementing enhanced cleaning measures

Commonly touched surfaces are cleaned with disinfectant

Guest education on local ecosystems and culture

Comprehensive recycling policy

Credit card and matching ID required at check-in

Fees

Optional extras

Self parking fee: EUR 27 per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

Level Melia Castilla Hotel
The Level at Melia Castilla Hotel
The Level at Melia Castilla Madrid
The Level at Melia Castilla Hotel Madrid

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The seasonal pool will be open from June 17 to September 01.

Pool access available from noon to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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The Level at Melia Castilla

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Get an overview of this hotel
Hotel connected to the convention center in Tetuán with 2 restaurants

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Languages spoken