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SureStay Hotel By Best Western Mission

2.5 star property

Photo gallery for SureStay Hotel By Best Western Mission

Desk, bed sheets
Bathtub, towels
Free daily continental breakfast
Outdoor pool
Desk, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
609 East Interstate Highway 2, Mission, TX, 78572
  • Mission Event Center
    ‪5 min drive‬
  • McAllen Convention Center
    ‪7 min drive‬
  • La Plaza Mall
    ‪8 min drive‬
  • McAllen, TX (MFE-Miller Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Desk, bed sheets

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, bed sheets

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Jetted Tub

Desk, bed sheets

Suite, 1 King Bed, Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Motel 6 Mission, TX

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very good, (1175)
The price is AU$111
for 1 room
includes taxes & fees
16 Apr - 17 Apr
Motel 6 Mission, TX

About the area

Mission

With a stay at SureStay Hotel By Best Western Mission, you'll be centrally located in Mission, within a 10-minute drive of McAllen Convention Center and La Plaza Mall. .This hotel is 12.1 mi (19.5 km) from Puente Internacional Reynosa-Hidalgo and 2.1 mi (3.3 km) from Shary Municipal Golf Course.

What's nearby

  • Mission Event Center - 5 min drive - 5.5 km
  • McAllen Convention Center - 7 min drive - 8.2 km
  • McAllen Performing Arts Center - 7 min drive - 8.1 km
  • 17th Street Entertainment District - 8 min drive - 10.7 km
  • La Plaza Mall - 8 min drive - 10.5 km

Getting around

  • Miller Intl. Airport (MFE) - 8 min drive

Restaurants

  • ‪Jack in the Box - ‬15 min walk
  • ‪Tacos La Silla - ‬1 min drive
  • ‪Whataburger - ‬2 min drive
  • ‪Ranch House Burgers II - ‬3 min drive
  • ‪Danny's Mexican Restaurant - ‬2 min drive

About this property

SureStay Hotel By Best Western Mission

Hotel in Mission with free breakfast and a fitness center
SureStay Hotel By Best Western Mission offers 54 accommodations, which are accessible via exterior corridors and feature air conditioning. Guests can make use of the in-room refrigerators and microwaves.

Bathrooms include bathtubs. 32-inch LCD televisions come with cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Guests under 18 years old are not allowed in the swimming pool.

Make yourself at home in one of the 54 air-conditioned rooms featuring refrigerators and microwaves. 32-inch LCD televisions are provided, with cable programming available. Bathrooms with bathtubs are provided. Conveniences include desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 25

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 500 per pet, per day, plus a one-time cleaning fee of USD 500 and a deposit of USD 500 per day
Service animals are welcome, and are exempt from fees
Welcoming cats only
1 total (up to 1 lb per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 500 per day
  • Pet fee: USD 500 per pet, per day plus USD 500 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
Free WiFi in public areas has a 1-device limit
Guests under 18 years old are not allowed in the swimming pool

Property is also known as

Best Western Las Palmas
SureStay Hotel
Best Western Las Palmas Inn Mission
Best Western Las Palmas Mission
Las Palmas Best Western
Las Palmas Inn Mission
Las Palmas Mission
SureStay Mission
Surestay By Mission Mission
SureStay Hotel By Best Western Mission Hotel
SureStay Hotel By Best Western Mission Mission
SureStay Hotel By Best Western Mission Hotel Mission

SureStay Hotel By Best Western Mission Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 231 out of 533 reviews
Rating 8 - Good. 130 out of 533 reviews
Rating 6 - Okay. 77 out of 533 reviews
Rating 4 - Poor. 37 out of 533 reviews
Rating 2 - Terrible. 58 out of 533 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best you can find at this price. I didn't have breakfast but they do have free basic breakfast every morning. Front desk staff was friendly. Will stay again. Only suggestion: add a water filter. Tap water FEELS hard.
Stayed 1 night in Dec 2024

2/10 Terrible

Valdemar

Travelled with family
Disliked: Property conditions & facilities
The rate was abusive, the room was dirty, the chairs were worn out the frige was noisy and the food was very limited. I would recomend Expedia yo dudo a fue diligence to the hotels included in the site because we rely on Expedia when we make a reservation
Stayed 3 nights in Dec 2024

10/10 Excellent

Xavier, San Benito

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price
Stayed 1 night in Dec 2024

8/10 Good

Tammy

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The staff was professional and nice. Room was clean and location was convenient for my needs. AC worked like a champ! It is a busy time of year, so the noise from partiers was expected. Over all would recommend for a trip where you are only needing a place to sleep and shower.
Stayed 2 nights in Dec 2024

8/10 Good

Johnny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Dec 2024

10/10 Excellent

Virginia

Stayed 3 nights in Nov 2024

2/10 Terrible

Francisco Javier

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
The furniture was old an broken
The armchairs were broken, the furniture was very old and the breakfast was poor.
Stayed 1 night in Nov 2024

10/10 Excellent

scott

Stayed 2 nights in Nov 2024

4/10 Poor

Francisco Javier

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The dining room chairs are broken and old
The dining room chairs are broken and old, the bathroom lock doesn't work and the person gets stuck inside, the furniture is old and worn.
Stayed 1 night in Nov 2024

2/10 Terrible

Nathan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
It was very dated, smelled moldy, the mattress had a giant hole under it with red spots near it. I checked out immediately. A refund wasn’t offered so I just cut that loss and moved on to a home 2 suites. Would not recommend at all.
Stayed 1 night in Nov 2024

6/10 Okay

jack

Liked: Staff & service
Hotel needs to be updated
Stayed 2 nights in Nov 2024

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Nov 2024

8/10 Good

kz_111

Stayed 1 night in Oct 2024

8/10 Good

Danny

Travelled with family
Liked: Cleanliness, staff & service
Economically priced and free breakfast
Stayed 1 night in Oct 2024

2/10 Terrible

James

No pets allowed even though it is advertised as such
Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice for the price. I loved the surrounding area. Lots to choose from.
Stayed 1 night in Oct 2024

8/10 Good

Eloy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffing was awesome, would definitely stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good room it was clean
Stayed 1 night in Sep 2024

2/10 Terrible

Luis

Disliked: Room comfort
No accountability, very dissatisfied.
Extremely loud music coming from one of the rooms past 3am. It was ridiculously loud. Absolutely no regard for people that needed sleep for the next norning. I will bot be staying here again.
Stayed 3 nights in Sep 2024

6/10 Okay

Debra

You actually get what you PAY for.... breakfast was the usual waffles, limited juice and brkfst options. Employees get upset if you ask them to make coffee. Muffins come in a pkg of two, but they separate the muffins and saran wrap the muffins....how do I know? Cause I read the wrapper..they charge your debit/credit card before you even arrive, which was a first for me, since I always select pay at property. I asked the clerk when I arrived, why this happened and she said they do things differently. Carpet in the rooms, which I don't like, I feel that it is unsanitary, beds are ok, and pillows are the size of throw pillows. It's a quiet and average place, but I wouldn't stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel to stay at
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Easy in and out, great breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my hotel to stay at whenever I go to McAllen
Stayed 2 nights in Aug 2024

10/10 Excellent

JUAN MANUEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

RAUL

Travelled with family
Liked: Amenities, property conditions & facilities
Price vs quality, ok !
Stayed 1 night in Aug 2024