This is my favorite hotel in the valley. I come to visit McAllen pretty frequently and so far this has been my favorite. The staff is friendly and extremely helpful. Especially Joseph on the front desk - he always has a smile and a friendly conversation, and is all around very professional and kind. Even when I'm checking in at 3 or 4 am, Joseph has a friendly smile and is very efficient.
The rooms are always clean and cool. The pool and hot tubs are very well maintained as are the fitness room and laundry rooms. The morning breakfast is spot on for local breakfast (chorizo and eggs, nopalitos) as well as standard southern eats (biscuits and gravy). Everything here has been very clean.
I've now spent 9 nights here, over a span of 2 weeks and they haven't let me down yet for comfort and cleanliness. Also, we always have with us, my husband's service dog, and they are always welcoming to her as she does her job.