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Pullman Zamzam Madina

Photo gallery for Pullman Zamzam Madina

Deluxe Room, 2 Single Beds (Panoramic Haram View)
Premium bedding, in-room safe, desk, laptop workspace
Interior detail
View from property
4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
Amr Bin Al Gmoh Street, Madinah, 41499
  • Prophet's Mosque
    ‪6 min walk‬
  • Baqi Cemetery
    ‪7 min walk‬
  • Quba Mosque
    ‪4 min drive‬
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪20 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom, City View

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom, City View

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, City View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 3 Single Beds (Without view)

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 3 Single Beds (Without view)

  • 35 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Executive Suite, 1 King Bed (Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed (Haram View)

  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (Panoramic Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom (Panoramic Haram View)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, City View (4 Twin Beds)

Superior Room, City View (4 Twin Beds)

Superior Room, City View (4 Twin Beds)

  • 35 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Classic Room, 1 King Bed (No View)

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed (No View)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Haram View)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed, City View

  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (No View)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom (No View)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Panoramic Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Panoramic Haram View)

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Accessible, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, Accessible, City View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Double Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 Double Bed, City View

  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds (Panoramic Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds (Panoramic Haram View)

  • Sleeps 3
  • 2 Twin Beds

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About the area

Madinah

A stay at Pullman Zamzam Madina places you in the heart of Madinah, within a 10-minute walk of Prophet's Mosque and The Green Dome. .This eco-certified hotel is 0.5 mi (0.8 km) from Baqi Cemetery and 0.5 mi (0.8 km) from New Bilal Market.

What's nearby

  • Prophet's Mosque - 6 min walk - 0.5 km
  • The Green Dome - 6 min walk - 0.6 km
  • Baqi Cemetery - 7 min walk - 0.6 km
  • Quba Mosque - 4 min drive - 3.9 km
  • Madina Mall - 6 min drive - 5.6 km

Getting around

  • Madinah Station - 14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

  • ‪مندي الايغوري - ‬9 min walk
  • ‪البيك - ‬6 min walk
  • ‪ستاربكس - ‬1 min walk
  • ‪The Espresso Bar - ‬9 min walk
  • ‪بارنز - Barn’s فرع الحرم - ‬5 min walk

About this property

Pullman Zamzam Madina

Eco-certified hotel with 4 restaurants and a 24-hour front desk
Pullman Zamzam Madina offers 835 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 835 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Enjoy international cuisine at The Horizon, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, express check-in, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Horizon - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Reservations are required.
Al Mandara - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open 24 hours. Reservations are required. Open daily.
Acacia - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Al-Sukkaria - This café specializes in international cuisine.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Onsite parking available only on request
  • Parking on site (SAR 70 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 86 for adults and SAR 43 for children
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Acacia
  • Al Mandara
  • Al-Sukkaria
  • The Horizon

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: 100 percent of room rate
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 150.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 86 for adults and SAR 43 for children
  • Self parking fee: SAR 70 per day (in/out privileges)
  • Early check-in fee: 100 percent of room rate (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: SAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10001808

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Pullman Zamzam Madina opening December 2015 Hotel Medina
Pullman Zamzam Madina opening December 2015 Hotel
Pullman Zamzam Madina opening December 2015 Medina
Pullman Zamzam Madina opening December 2015
Pullman Zamzam Madina Hotel Medina
Pullman Zamzam Madina Medina
Pullman Zamzam Madina
Pullman Zamzam Madina Al Madinah/Medina
Pullman Zamzam Madina Hotel
Pullman Zamzam Madina Madinah
Pullman Zamzam Madina Hotel Madinah

Pullman Zamzam Madina Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 749 out of 1207 reviews
Rating 8 - Good. 217 out of 1207 reviews
Rating 6 - Okay. 114 out of 1207 reviews
Rating 4 - Poor. 48 out of 1207 reviews
Rating 2 - Terrible. 79 out of 1207 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Uzair Sofiyan

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
It could be better but lovely view from the hotel room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Irfaan

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service and very clean
Stayed 1 night in Dec 2024

6/10 Okay

Ahmad

Travelled with family
Liked: Room comfort
The hotel is old and in need of update. The hallways are dirty at times. The breakfast is ok, but nothing to brag about. Compared to other hotels in the area, the price is reasonable
Stayed 2 nights in Dec 2024

8/10 Good

Jennifer

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good location, close to masjid al nabawi and dining and shopping options. Hotel rooms were nice. Staff was helpful.
Stayed 2 nights in Dec 2024

8/10 Good

Marieme

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience
Stayed 3 nights in Dec 2024

10/10 Excellent

Ghulam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk has an awsome team, everyone is cooperative and helpful, I requested a lil late departure to let me pray Juma and was heartfully allowed. Overall was a great stay. Thankyou
Stayed 1 night in Dec 2024

10/10 Excellent

Syed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you Team Pullman Zamzam Madina!!
I want to thank all the staff, bell boys, front reception, kitchen staff, house keeping and all others, from the bottom of my heart for making our family's four night stay most comfortable and memorable! The access to Prophet Muhammad pbuh's mosque was super close. We were lucky to get the view of Rawda from our room 690, which is not what we had booked, so thank you team! We were humbled by that. Breakfast is great! Bathrooms are getting dated but our room 690 had two rooms and two bathrooms which was super helpuful! The biggest blessing was when the general manager saw me in the lobby looking for help, immidiately jumped to assist me as I was requesting a late checkout, which was swiftly accomodated after a check and thank you again!! Highly recommended!!
Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
unclean hotel
terrible hotel. very unclean
Stayed 1 night in Dec 2024

6/10 Okay

Khandaker

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was living in room #762. I was surprised when I saw the bathroom floor. The floor tiles were very old, rusty, burned out sign every where and mold. I called room service. They tried hard to clean but failed because it wasn't cleanable. So, they put long towel on the floor to hide all eyesoaring, unhealthy tiles. I admired the affort of the excellent room service team. In first place the front desk employee should not allot this room to any guest. I was there only for 5 nights as a pilgrimage. I hadn’t time to make complaints or go for arrange another room. This bath room shouldn’t belongs to a five star hotel. I will not prefer this hotel again.
Stayed 6 nights in Dec 2024

6/10 Okay

xing

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
My room needs major renovations. The tiles are old, the tap is outdated, and there was a bad smell in the room. We all experienced skin irritation during our stay, which was very uncomfortable. The only positive aspect is that it’s close to the Prophet’s Mosque and the second basin set up was convenient. However, the condition of the room needs serious improvement.
Stayed 3 nights in Dec 2024

10/10 Excellent

Hassan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Shiraz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pullman zamzam is always felt like home to us very helpful staff all of them i cant even mention anyone they are all that good will surely be coming back at pullman zamzam excellent room excellent staff excellent excellent management love you pullman zamzam thank you
Stayed 3 nights in Dec 2024

10/10 Excellent

Yousuf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Gulmohammad

Stayed 2 nights in Nov 2024

6/10 Okay

Muhammad

Travelled with family
Liked: Cleanliness, property conditions & facilities
Extremely noisy room (579) due to “chiller” or not sure what was it. It kept wakening us in middle of sleep at night once at 2 am other time at 3 am frustrating as no one could help with that
Stayed 3 nights in Dec 2024

10/10 Excellent

Tehseen

Stayed 3 nights in Nov 2024

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, property conditions & facilities
Great trip ever.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nasratullah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at this hotel and can't recommend it enough! From the moment I arrived, I was blown away by how wonderful everything was. The food was absolutely excellent – each meal was delicious and really exceeded my expectations. The view from my room was superb, offering a breathtaking panorama that made my stay even more special. The staff were incredibly friendly and attentive, always ready to assist with a smile. It truly felt like a home away from home. I would love to return and stay again in the future. I hope to receive a promotion code for my next visit!
Stayed 4 nights in Dec 2024

10/10 Excellent

saabereh, Memphis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Distance from the haram, incredibly polite staff and good breakfast
Stayed 3 nights in Dec 2024

6/10 Okay

Nasreen

Stayed 2 nights in Dec 2024

6/10 Okay

Tanzeel

Liked: Staff & service
Stayed 6 nights in Nov 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property I would definitely come back
Stayed 7 nights in Dec 2024

10/10 Excellent

mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and location of this hotel. Overall very happy with everything during my stay there. Very professional and friendly staff 💯
Stayed 4 nights in Nov 2024

4/10 Poor

NASIR, BARNET

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Zeeshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024