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Hotel Santa Cruz

3.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Santa Cruz

Interior entrance
Individually decorated, desk, iron/ironing board, free WiFi
Exterior
Lobby
Individually decorated, desk, iron/ironing board, free WiFi

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Av Presidente Juárez 2009, Los Reyes Iztacala, Tlalnepantla de Baz, MEX, 54090
  • Star Médica Tlalnepantla
    ‪3 min drive‬
  • Rodeo Santa Fe
    ‪4 min drive‬
  • Mundo E Shopping Center
    ‪6 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Ensuite

Superior Room, 1 King Bed, Ensuite

Superior Room, 1 King Bed, Ensuite

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Single Room, 1 King Bed, Private Bathroom

Junior Single Room, 1 King Bed, Private Bathroom | Bathroom

Junior Single Room, 1 King Bed, Private Bathroom

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Private Bathroom

Superior Double Room, 2 Double Beds, Private Bathroom

Superior Double Room, 2 Double Beds, Private Bathroom

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Double Room, 2 Double Beds, Private Bathroom

Basic Double Room, 2 Double Beds, Private Bathroom

Basic Double Room, 2 Double Beds, Private Bathroom

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

ibis Mexico Tlalnepantla

Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.1 out of 5, Very good, (1001)
The price is AU$99
for 1 room
includes taxes & fees
16 Feb - 17 Feb
ibis Mexico Tlalnepantla

About the area

Tlalnepantla de Baz

With a stay at Hotel Santa Cruz in Tlalnepantla de Baz, you'll be within a 10-minute drive of Mexico City Arena and Plaza Satelite Shopping Center. .This hotel is 7.6 mi (12.3 km) from Basilica of Our Lady of Guadalupe and 8.6 mi (13.8 km) from Angel of Independence Monument.

What's nearby

  • Rodeo Santa Fe - 4 min drive
  • Mexico City Arena - 5 min drive
  • Mundo E Shopping Center - 6 min drive
  • Plaza Satelite Shopping Center - 6 min drive
  • Basilica of Our Lady of Guadalupe - 12 min drive

Getting around

  • Tlalnepantla de Baz Station - 4 min drive
  • Tezozomoc Station - 5 min drive
  • Benito Juarez International Airport (MEX) - 35 min drive

Restaurants

  • ‪Tacos el Amigo - ‬10 min walk
  • ‪Rock 2000 - ‬12 min walk
  • ‪Barbacoa Alex - ‬13 min walk
  • ‪Tacos de Carnitas "El Paisa - ‬7 min walk
  • ‪Pasteleria Macram - ‬12 min walk

About this property

Hotel Santa Cruz

Hotel in Tlalnepantla de Baz with a 24-hour business center and a 24-hour front desk
Hotel Santa Cruz offers 100 accommodations with hair dryers and complimentary toiletries. These individually decorated accommodations include desks. 42-inch LED televisions come with premium digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 100 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks, housekeeping is provided daily, and irons/ironing boards can be requested.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy a satisfying meal at Comedor Los Tulipanes serving guests of Hotel Santa Cruz. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Comedor Los Tulipanes - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–11:30 AM: MXN 65-90 for adults and MXN 65-90 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Comedor Los Tulipanes

Conveniences

  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch LED TV
  • Digital channels
  • Premium channels

More

  • Desk
  • Individually decorated
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 65 to 90 for adults, and MXN 65 to 90 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Santa Cruz Hotel
Hotel Santa Cruz Tlalnepantla de Baz
Hotel Santa Cruz Hotel Tlalnepantla de Baz

Hotel Santa Cruz Reviews

Reviews

6.8
Rating 10 - Excellent. 28 out of 98 reviews" "
Rating 8 - Good. 27 out of 98 reviews" "
Rating 6 - Okay. 13 out of 98 reviews" "
Rating 4 - Poor. 9 out of 98 reviews" "
Rating 2 - Terrible. 21 out of 98 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Rosalia

Travelled with family
Disliked: Staff & service
The stuff very rude
Stayed 1 night in Sep 2024

2/10 Terrible

Molly

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Got bed bugs from this hotel. Also room smelled terrible of cigarettes and even had ash tray in the room. Took our baby here and absolutely regret it.
Stayed 1 night in Sep 2024

8/10 Good

Carmen Madeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vibe was a little creepy but generally okay
Stayed 1 night in Sep 2024

10/10 Excellent

fausto

Liked: Cleanliness, property conditions & facilities
More stuff low employees especially in the kitchen
Stayed 1 night in Aug 2024

8/10 Good

Harutyun

Liked: Staff & service, property conditions & facilities
Good

4/10 Poor

Lorena

Disliked: Staff & service, amenities

2/10 Terrible

Rosalynn

Stayed 3 nights in Oct 2022

10/10 Excellent

Esteban

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta bien
Stayed 1 night in Oct 2024

2/10 Terrible

ROGERT

Travelled with family
Realmente no dejan entrar al turista mal los gremios deben unirse para que esto no suceda
Stayed 5 nights in Oct 2024

2/10 Terrible

Ivan

Disliked: Staff & service
Es buena la instalación, solo que la atención es deficiente
Stayed 3 nights in Sep 2024

10/10 Excellent

Jorge Luis

Liked: Cleanliness, amenities
Buena
Stayed 1 night in Oct 2024

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

4/10 Poor

berenice

Travelled with family
Disliked: Staff & service, amenities
Pésima atención las recepcionistas pésimo trato en más de 3 veces que acudimos, los alimentos tardaron más de 1:30 min y el desayuno 1 hr jamás volveremos
Stayed 1 night in Oct 2024

10/10 Excellent

Linda Giselle

Stayed 2 nights in Sep 2024

2/10 Terrible

Wendy

Stayed 1 night in Oct 2024

8/10 Good

Sarit

Liked: Cleanliness, staff & service, property conditions & facilities
.

2/10 Terrible

Francisco Ibarra

Disliked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones son horribles y el personal te atiende súper despota,
Stayed 1 night in Sep 2024

6/10 Okay

Rocío

Necesita mejorar su servicio
Stayed 1 night in Sep 2024

8/10 Good

Emma

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está en buenas condiciones, el cuarto doble tenía lo necesario para nuestra estancia,jabón , shampoo,toallas, etc
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Aleksandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Aleksandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Alejandro

Disliked: Room comfort
Hice mi reserva, la aplicación me cobró pero en el hotel tuve que volver a pagar pues mi reserva no estaba registrada
Stayed 1 night in Sep 2024

6/10 Okay

Axel Eduardo

Liked: Property conditions & facilities
.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024