made a reservation by mistake, when I searched for nearby hotels on Expedia, when the location opened to check out of this hotel showed 1500 miles, I immediately called Expedia, they asked me for all my card information and I couldn't trust it, then I called this product center, the lady there was helpful, she contacted the hotel, the person at that time was the hotel manager. He said he can cancel, I was told to call at 9 and your money will be refunded, I called at 9 o'clock, they said there was no manager, I called again, they said he was on leave, apparently they are stalling, yes, if everyone has it, I made the wrong reservation in the morning, I did not receive service, I did not use the hotel room, this is normal fraud and the hotel manager was called, he did not contact me by phone. Even though I left my number