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Shoreline Inn & Conference Center, Ascend Hotel Collection

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shoreline Inn & Conference Center, Ascend Hotel Collection

2 restaurants, breakfast served
Indoor pool, seasonal outdoor pool, pool loungers
Exterior
Indoor spa tub
Front of property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Restaurant
  • Hot tub
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
750 Terrace Point Blvd, Muskegon, MI, 49440
  • VanDyk Mortgage Convention Center
    7 min walk
  • Mercy Health Arena
    8 min walk
  • Frauenthal Center for the Performing Arts
    8 min walk
  • Muskegon, MI (MKG-Muskegon County)
    18 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Non Smoking

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Queen Beds, Accessible, Non Smoking

  • 37 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds Smoking policy Non-smoking

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, Multiple Beds Smoking policy Non-smoking

  • 37 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Suite, 1 King Bed, Non Smoking (Upgrade)

Suite, 1 King Bed, Non Smoking (Upgrade)

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Delta Hotels by Marriott Muskegon Convention Center
Pool
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (527)
The price is AU$237
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Delta Hotels by Marriott Muskegon Convention Center

About the area

Muskegon

With a stay at Shoreline Inn & Conference Center, Ascend Hotel Collection in Muskegon, you'll be on the boardwalk/promenade, within a 10-minute walk of VanDyk Mortgage Convention Center and Frauenthal Center for the Performing Arts. .This hotel is 0.6 mi (1 km) from Muskegon Museum of Art and 0.8 mi (1.3 km) from Hackley and Hume Historic Site.

What's nearby

  • Frauenthal Center for the Performing Arts - 8 min walk - 0.7 km
  • Hackley and Hume Historic Site - 15 min walk - 1.3 km
  • Lake Express Ferry Terminal - 7 min drive - 5.3 km
  • Pere Marquette Park Beach - 12 min drive - 8.9 km
  • Michigan's Adventure - 17 min drive - 19.4 km

Getting around

  • Gerald R. Ford International Airport (GRR) - 56 min drive

Restaurants

  • ‪Fricano's Muskegon Lake - ‬3 min drive
  • ‪Ryke's - ‬5 min drive
  • ‪Unruly Brewing Company - ‬9 min walk
  • ‪Hamburger Mikey - ‬14 min walk
  • ‪Lakeside Cafe - ‬5 min drive

About this property

Shoreline Inn & Conference Center, Ascend Hotel Collection

Victorian hotel with 2 restaurants and 2 spa tubs
Shoreline Inn & Conference Center, Ascend Hotel Collection offers 140 accommodations with coffee/tea makers and hair dryers. 27-inch flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchenettes with microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Muskegon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 spa tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 140 guestrooms, featuring kitchenettes. 27-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Dip into one of the 2 spa tubs or enjoy other recreational amenities, which include a fitness center. This Victorian hotel also features complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Grab a bite at The Lake House Waterfront, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. To-go breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Muskegon? This hotel has 5000 square feet (465 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
The Lake House Waterfront - This beachfront restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
The Lake Effect Bistro - This beachfront bistro serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
The Lake Effect Bistro - This beach coffee shop serves breakfast and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee daily 6:00 AM–11:00 AM: USD 3-11 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • The Lake House Waterfront
  • The Lake Effect Bistro
  • The Lake Effect Bistro

Things to do

  • 2 hot tubs
  • Arcade/games room
  • Fitness centre
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5000 square feet of space)
  • Meeting rooms - 5

Outdoors

  • BBQ grill(s)
  • Dock
  • Marina on site
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Pool hoist on site
  • Step-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 27-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini fridge

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the winter:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 21 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 3 to 11 per person
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September
Pool access available from 6:00 AM to 11:00 PM

Property is also known as

Shoreline Hotel
Shoreline Inn Conference C Ascend Hotel Collection
Shoreline Inn Conference Center Ascend Hotel Collection
Shoreline Inn Conference Center an Ascend Collection Hotel
Shoreline Inn & Conference Center, Ascend Hotel Collection Hotel

Shoreline Inn & Conference Center, Ascend Hotel Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 1001 reviews" "
Rating 8 - Good. 226 out of 1001 reviews" "
Rating 6 - Okay. 103 out of 1001 reviews" "
Rating 4 - Poor. 27 out of 1001 reviews" "
Rating 2 - Terrible. 32 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great scenery, and the atmosphere was very relaxing. A nice get away for my family and I. I will definitely return.
Stayed 2 nights in Aug 2024

10/10 Excellent

Toshio

Stayed 1 night in Aug 2024

10/10 Excellent

Cris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Roy

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

katelyn

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
The dj for the wedding played till until midnight you could hear every single and even what the dj was playing. Soap scum or like mold in the corners of bathroom walls, and uncomfortable hard beds. Other than that place was nice
Stayed 1 night in Aug 2024

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. Really liked the hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Karen

Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

Mark

Travelled with family
Liked: Property conditions & facilities
Disliked: Room comfort
Smelly room
When we arrived , here was on. The room smell was Discussing . Overwhelming smell of body odor.
Stayed 1 night in Aug 2024

8/10 Good

Paula, Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location next to hotel, good atmosphere.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and Comfy!
We had a great time with our toddler. Everyone was exceptionally friendly and helpful.
Stayed 1 night in Aug 2024

6/10 Okay

Benjamin

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa King

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Joanna

Travelled with family
Disliked: Property conditions & facilities
The decor in the lobby was beautiful and elegant. The rooms were very outdated. Furnishings and fixtures were broken and in poor condition. The mattresses were stained and old. The rooms smelled of old cigarettes and the carpet stained your socks. The staff was very friendly and the food tasted amazing although one waitress for both the bar, restaurant and room service left it feeling like they were understaffed and caused delayed waits.
Stayed 2 nights in Aug 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Chris

Stayed 1 night in Aug 2024

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the view from our room, and all of the staff that we encountered were so friendly! We will definitely be staying here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

LISA J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Karen, Martinsburg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, close to town
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Great stay. Beautiful hotel.
Stayed 1 night in Jul 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities
The decor is a bit dated, the ac is super loud, location and view can’t be beat, I’d stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Lacey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the decorations and room views
Stayed 1 night in Aug 2024