Elena was wonderful. The staff was friendly and polite. Based on reviews, the room and hotel was exactly what we expected. The room had been updated, the bed was comfortable, the towels were clean and fluffy. The property needed aome repair and was not.overly clean; there was dust and dirt in non-traffic areas, but the bathroom was clean. We felt safe at the property, but did not feel safe walking to nearby retail places. The breakfast was basic. I paid for an efficiency room and I do not recall a mention to bring my own stuff but there was not one single pot, pan, dish, or piece of silverware in the room. We felt it was a good value for what we paid this time of year.