2/10 Terrible
Sohan
Travelled with family
19 Apr 2025
Disliked: Cleanliness
Stay was not pleasant. We did not have any blankets/comforter only flat sheet. It was very uncomfortable. Wish we knew so we would have carried our own blankets. Pillows were horrible too!
We did not get into the condo until after4:45pm as we did not receive any check in process. Leaving the place by 10am gave us hardly anytime to even enjoy and for the price we paid we should have had little better facility. The guest room had bad odor too and no bedding was provided for the sofa bed. Also there was no soap or shampoo in the bathroom. Expedia/Owner/VRBO should mention everything in their description so the guest can carry everything. Being Part of Hilton properties one always thinks that we will be provided with basic amenities. We have stayed with Royal Palms many times in last so many years and this was one of the worst experiences. Will never go back to this place or suggest anyone to book this property.
Sohan
Stayed 1 night in Apr 2025