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Hilton Mystic

3.5 star property

Photo gallery for Hilton Mystic

Courtyard
Gift shop
Exterior
Property grounds
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Bar

Explore the area

Map
20 Coogan Blvd, Mystic, CT, 06355
  • Mystic Aquarium and Institute for Exploration
    ‪2 min walk‬
  • Olde Mistick Village
    ‪4 min walk‬
  • Denison Pequotsepos Nature Center
    ‪3 min drive‬
  • New London, CT (GON-Groton - New London)
    ‪16 min drive‬

Room options

View all photos for One King Bed Deluxe

Premium bedding, down duvets, pillow-top beds, in-room safe

One King Bed Deluxe

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, with Jetted Tub

One King Bed, with Jetted Tub

One King Bed, with Jetted Tub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Bar (on property)

Hyatt Place Mystic

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (1051)
The price is AU$539
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hyatt Place Mystic

About the area

Mystic

With a stay at Hilton Mystic in Mystic, you'll be in the historical district, just steps from Mystic Aquarium and Institute for Exploration and a 2-minute drive from Mystic Seaport - The Museum of America and the Sea. .This hotel is 1.3 mi (2 km) from Mystic Seaport and 5.3 mi (8.5 km) from Stonington Vineyard.

What's nearby

  • Mystic Aquarium and Institute for Exploration - 2 min walk
  • Olde Mistick Village - 4 min walk
  • Mystic Seaport - The Museum of America and the Sea - 2 min drive
  • Mystic Seaport - 3 min drive
  • Mystic Downtown Marina - 4 min drive

Getting around

  • Mystic Station - 7 min drive
  • New London, CT (GON-Groton - New London) - 16 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Mystic Diner & Restaurant - ‬8 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Alice - ‬4 min walk
  • ‪Andiamo - ‬9 min walk

About this property

Hilton Mystic

Hotel with free parking, steps from Mystic Aquarium and Institute for Exploration
Hilton Mystic offers 184 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 184 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at The Irons, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in Mystic? This hotel has 8070 square feet (750 square meters) of space consisting of conference space and 10 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Irons - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible van parking available
  • On-site parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 10-20 for adults and USD 0-10 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Irons

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Shopping centre

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Microwave
  • Pool gate
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (8070 square feet)
  • Meeting rooms - 10

Outdoors

  • Picnic area
  • Terrace
  • Vineyard

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Hand-held shower head
  • Deep-pile carpet in room
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • LCD TV
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 20 for adults, and USD 0 to 10 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Mystic
Hilton Mystic
Mystic Hilton
Hilton Mystic Hotel Mystic
Mystic Hilton Hotel
Hilton Mystic Hotel
Hilton Mystic Hotel
Hilton Mystic Mystic
Hilton Mystic Hotel Mystic

Hilton Mystic Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 539 out of 1007 reviews
Rating 8 - Good. 231 out of 1007 reviews
Rating 6 - Okay. 134 out of 1007 reviews
Rating 4 - Poor. 55 out of 1007 reviews
Rating 2 - Terrible. 48 out of 1007 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Andrea

Travelled with family
Liked: Cleanliness, staff & service
.
Stayed 7 nights in Nov 2024

10/10 Excellent

JUDITH

Stayed 2 nights in Nov 2024

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spotless and the employees were all welcoming and professional. The hotel has a wonderful restaurant and bar. Across the street is a quaint New England style shopping village. Not to forget is the Mytic Aquarium directly across the street. The nearby town of Mystic is charming and full of eating options and shopping.
Stayed 1 night in Nov 2024

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice. Staff was friendly.
Stayed 1 night in Nov 2024

4/10 Poor

Patrick

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff were rude. The lady at the front desk gave me an attitude right off the bat when we first tried checking in. After looking up the name on the reservation I was told to “try again at 3”. Once we checked in our first room, we had noisy neighbor/guest cursing and yelling at children next to us. The children spilled/broke a perfume bottle and the smell slipped right under the door that splits the two rooms up. This smell was the strongest smell of perfume we have ever experienced and made us all dizzy. The front desk did not offer any options other than moving to a different hotel since they were all booked up. After I refused, their next option was to put us in a room with no window and shared a wall with the pool. Just to reiterate, this room did not have a window or any view of the outside and we were unable to open any window for fresh air. It had a sliding glass door covered in stickers to block view of said pool and doors were unable to be opened up. Not sure how this room is legal/up to code. We chose the chlorine smell over the dizzying / nauseating smell of the first room. Unfortunately we were unable to see outside and had to be a part of the pool scene. The pool itself was nice as well as the common areas. The restaurant was overwhelmed and we were unable to get a seat or try the food. Our room with no window was by the lobby door at least. Mystic is absolutely beautiful but stay away from this hotel. Never again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Brian

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Terry

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
There were a couple of front desk clerks that were not customer friendly. The location was good and the rooms were clean.
Stayed 2 nights in Nov 2024

8/10 Good

Darlene

Good location
Stayed 1 night in Nov 2024

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Curtis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was nice thank you
Stayed 2 nights in Oct 2024

10/10 Excellent

Deborah

Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Great location. Very Kid friendly . Great service.staff went out of their way to find a screwdriver to fix my child’s toy. My toddler loved the dive in movies
Stayed 1 night in Jul 2024

6/10 Okay

Melinda

Travelled with partner
Liked: Cleanliness, amenities
This
Stayed 4 nights in Oct 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean & well-maintained

10/10 Excellent

Kinverling

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. Family friendly. The pool and movie night was great, the kids enjoyed themselves. We had good nights sleep. Looking forward to returning
Stayed 1 night in Aug 2024

10/10 Excellent

Anissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Oct 2024

10/10 Excellent

John

Stayed 1 night in Oct 2024

6/10 Okay

Michele

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The location of this hotel was convenient. The room was clean and comfortable. Front desk staff were unfriendly and cold. The restaurant staff were awesome.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Christina

Stayed 1 night in Aug 2024

10/10 Excellent

Rolando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed how the Hilton Mystic was conveniently located by the Aquarium and Seaport, and other tourist places.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location for traveling with toddlers. Easy access to shopping, dining, and right across from the aquarium.
Stayed 2 nights in Oct 2024