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This is a LARGE very new hotel with excellent facilities. Staff work hard to ensure you have a good holiday and are helpful if there are problems. Our room did not suit our mobility so they found us a much better location, although room was slightly smaller. Breakfast was excwllent with food for all tastes. Don't know about lunch but dinner did not suit us. Good salads but beef was tough, chicken possibly undercooked and vegetables a bit of a mess. Descriptions not comprehensive and signs in the wrong place. Plenty of close eateries so eating is easily available. Lots of pluses for this place and very few minuses.

This hotel is amazing we love staying here, it is clean and comfortable and fully equipped with everything needed. The staff are lovely and friendly and nothing is too much trouble for them. We even got some free vouchers for coffee and discounts for food at the hotel restaurant

Very nice hotel , the staff make you feel very welcoming, and the spa facilities are great .

good

Excellent stay

It's been great Comfortable enough Not overly expensive Came the week before Christmas so Christmas activities on, which my 3 year old loved! We're vegan and they accommodated for us at breakfast All the staff have been super lovely. For us/the price, so much easier than coming to Thomasland last year We'd stay here again Do have to pay for car parking (we paid £7 for both nights) which isn't obvious.