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Best Western Inn & Suites

2.5 star property

Photo gallery for Best Western Inn & Suites

Pillow-top beds, desk, laptop workspace, blackout curtains
Lobby
Laundry room
Reception
Outdoor spa tub

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
1493 N I-H 35, New Braunfels, TX, 78130-2816
  • New Braunfels MarketPlace
    ‪3 min drive‬
  • Comal River
    ‪6 min drive‬
  • Schlitterbahn New Braunfels Waterpark
    ‪7 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, blackout curtains

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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  • Breakfast included
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The price is AU$159
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includes taxes & fees
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About the area

New Braunfels

With a stay at Best Western Inn & Suites in New Braunfels, you'll be within a 10-minute drive of Guadalupe River and Gruene Hall. .This hotel is 10.7 mi (17.3 km) from San Marcos Premium Outlets and 3.8 mi (6.1 km) from Comal River.

What's nearby

  • Guadalupe River - 17 min walk - 1.5 km
  • New Braunfels MarketPlace - 3 min drive - 3.4 km
  • Gruene Hall - 6 min drive - 5.0 km
  • Comal River - 6 min drive - 6.1 km
  • Schlitterbahn New Braunfels Waterpark - 7 min drive - 6.9 km

Getting around

  • San Marcos Station - 17 min drive
  • San Antonio International Airport (SAT) - 32 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Golden Corral - ‬14 min walk
  • ‪Sonic Drive-In - ‬16 min walk
  • ‪Taco Bell - ‬15 min walk
  • ‪Taco Palenque - ‬7 min walk

About this property

Best Western Inn & Suites

Hotel in New Braunfels with free breakfast and a 24-hour business center
Best Western Inn & Suites offers 61 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Braunfels hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

An outdoor pool and a hot tub are on site.
Make yourself at home in one of the 61 guestrooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a hot tub. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a vending machine.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in New Braunfels? This hotel has 700 square feet (65 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (700 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Inn New Braunfels
Best Western New Braunfels
Best & Suites New Braunfels
Best Western Inn & Suites Hotel
Best Western Inn & Suites New Braunfels
Best Western Inn & Suites Hotel New Braunfels

Best Western Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 308 out of 916 reviews
Rating 8 - Good. 269 out of 916 reviews
Rating 6 - Okay. 155 out of 916 reviews
Rating 4 - Poor. 94 out of 916 reviews
Rating 2 - Terrible. 90 out of 916 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 drunks in parking lot!
My room faced the parking lot which had 2 Mexican men outside drinking beer until after 2 in the morning. My remote did not work the tv.
Stayed 1 night in Dec 2024

6/10 Okay

Cheryl

Stayed 1 night in Nov 2024

10/10 Excellent

MICHAEL

Stayed 3 nights in Nov 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing and attentive! Thank you
Stayed 2 nights in Nov 2024

10/10 Excellent

Jinsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a place for a quick overnight stay and BW inn&suites was excellent! Friendly staff and no complaints from my end throughout my brief period of respite in New Braunfels— would stay again.
Stayed 1 night in Nov 2024

8/10 Good

Briayanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel near the downtown area! Comfortable bed, nice sitting area and good sized mini fridge. No complaints! The breakfast was good, items were limited to for me due to my gluten intolerance but other than that it was good.
Stayed 1 night in Sep 2024

2/10 Terrible

Tiburcio

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Roy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Virginia

Stayed 1 night in Sep 2024

2/10 Terrible

Debra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy air conditioner—cooling not adjustable—no extra blanket, no water pressure in sink—over-all, a dingy gross room. What was to have been a four night stay was reduced to one and then we checked out. It was disgusting and we won’t be using Expedia for future travel needs.
Stayed 4 nights in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jose J

Stayed 3 nights in Jul 2024

8/10 Good

James

Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well maintained, froendly and helpful staff. Will stay again.
Stayed 4 nights in Jul 2024

10/10 Excellent

Porfiria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and quiet , definitely will rent again
Stayed 1 night in Jul 2024

10/10 Excellent

Pat

Stayed 2 nights in Jul 2024

10/10 Excellent

Dante Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to rest after a long day on river tubing
Stayed 1 night in Jul 2024

6/10 Okay

Sergio

Liked: Cleanliness, staff & service, room comfort
Check inn was slow and painful, multiple forms to fill out, front desk manually types all your information even after you have completed online….makes no sense. Room was overpriced noisy neighbours….
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

jeff

Travelled with family
Liked: Cleanliness, staff & service
The front desk staff was very helpful and friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

Bill

Stayed 1 night in Jun 2024

10/10 Excellent

Cindy, Fresno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a project and the rooms never disappoint at best western.
Stayed 3 nights in Jun 2024

4/10 Poor

Stacey

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024